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Lexus of North Miami - Service Center

North Miami, FL

4.5
885 Reviews
Call Service Center (305) 372-1100

885 Reviews of Lexus of North Miami - Service Center

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October 16, 2024

Great communication from my service writer this place do really take care of the customers More

by DRILOU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Lexus of North Miami responded

We are glad to hear that our team provided top-notch communication. Thank you for your kind words for us here at Lexus of North Miami.

October 16, 2024

Erick service guy is very profesional and helpful. He explained to me all my car needs. More

by mivajun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 16, 2024

Great customer service and support. The service is always superb. My service provider Benny was very friendly, and knowledgeable about the services. More

by erickacharles31
Recommend Dealer
Yes
Employees Worked With
Benny
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Oct 23, 2024 -

Lexus of North Miami responded

Ericka, we're delighted to hear that Benny provided you with superb service at Lexus of North Miami. Thank you for the wonderful feedback!

October 15, 2024

The adviser won’t consider to check the car or give time to diagnose the problem. I been with the dealer over 14 years and I have 3 car. He doesn’t try to see who is the client or give some attention the More

by oceanfrontblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alcala
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us. It's disappointing to hear that our service didn't meet the standards you've come to expect over the years, especially as a loyal customer. We value your long-term relationship and would like to address this issue directly. Please reach out at your convenience so we can make things right for you. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

October 14, 2024

Appointment was excellent,, and on time, My service writer let me know when car was ready,, More

by WEIDENFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Lexus of North Miami responded

Seeing your rating of Lexus of North Miami made our day. Thank you for the wonderful review!

October 14, 2024

Great service, appointment on time, necessary information excellent. Notifications for car status impeccable. Very good service overall. More

by magaci1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Zavala
Report | Print
Oct 15, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of North Miami provided timely and excellent service. We appreciate your feedback and look forward to serving you again in the future!

October 14, 2024

Benny is an asset for your company. Excellent and effective service. Thank you for everything More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Oct 15, 2024 -

Lexus of North Miami responded

Carlos, thank you for leaving Lexus of North Miami a five-star review! We agree Benny is undoubtedly an asset to our team, and we'll surely pass your kind words along. See you next time!

October 13, 2024

I always have good service and prefer to wait for my car. It took longer than usual tho. I live in Coconut Grove but drive to north miami for service instead of Kendall. More

by sydcarpel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
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Oct 15, 2024 -

Lexus of North Miami responded

Thank you for choosing Lexus of North Miami and making the drive from Coconut Grove! We appreciate your patience during this visit, and we're glad to hear that our service continues to meet your expectations. Safe travels until next time!

October 13, 2024

Benny was fabulous and helped get the service completed in a professional way and very personable. We are very happy More

by drkrupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Oct 15, 2024 -

Lexus of North Miami responded

Drkrupp, we're delighted to hear that Benny provided you with such a professional and personable service at Lexus of North Miami. Thank you for sharing your experience!

October 13, 2024

The Staff take pride in there customer service and always show respect and great customer service More

by MS.ROCHELLEAE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in service
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Oct 15, 2024 -

Lexus of North Miami responded

Thank you for taking the time to review Lexus of North Miami! It really means a lot to hear that you're happy.

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