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Lexus of North Miami - Service Center

North Miami, FL

4.5
1,022 Reviews
Call Service Center (305) 372-1100

1,022 Reviews of Lexus of North Miami - Service Center

Sort by
October 26, 2024

Courteous, timely and mos importantly, competant! I have no complaints. Everything was done to my liking More

by CLYDEPFLEEGOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Lexus of North Miami responded

Clyde, we're delighted to hear that everything was up to your standards at Lexus of North Miami! Thank you for sharing your positive experience with us.

October 26, 2024

Not real information, they said an incorrect diagnostic. Battery is in bad condition, need a replacement More

by nsog_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not Listed
Report | Print
Oct 28, 2024 -

Lexus of North Miami responded

I'm sorry to hear about the incorrect diagnosis you received. We strive for accuracy and reliability, so it's concerning to learn that we may have fallen short in this instance. Please reach out at your convenience so we can address this issue directly and ensure your vehicle's needs are properly met. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

October 26, 2024

Erick Garcia was very helpful and the service Great as always Lexus of North Miami is continuing with a great customer service More

by rosahedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
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Oct 28, 2024 -

Lexus of North Miami responded

Rosa, we're delighted to hear that Erick provided you with excellent service at Lexus of North Miami. Thank you for your kind words and continued support!

October 26, 2024

Excellent service and fast. Very satisfied with Bobby as I was treated. Good place to work and good complimentary coffee service More

by jacques.guterman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Lexus of North Miami responded

Jacques, we're delighted to hear you enjoyed the excellent service and complimentary coffee at Lexus of North Miami. Bobby will be thrilled with your feedback! Thanks for sharing your experience with us!

October 25, 2024

I was absolutely pleased with the SERVICE, as always. Jonathan handled everything quickly and made all the arrangements. The man that picked up and returned my car, I don’t recall his name, was extremel More

by Ivory
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
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Oct 28, 2024 -

Lexus of North Miami responded

Ivory, we're delighted to hear that Jonathan and the team at Lexus of North Miami provided you with exceptional service once again. Thank you for your kind words, and we look forward to serving you in the future!

October 25, 2024

Please with representative for service. He kept communicating on the status of my vehicle while in service. More

by amarlierh2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
Report | Print
Oct 28, 2024 -

Lexus of North Miami responded

We're glad to hear that our representative at Lexus of North Miami kept you informed throughout your service visit. Thank you for sharing your experience with us!

October 24, 2024

Awesome experience the salesman and finance advisor was very professional will visit again will refer to my friends to stop by More

by Luc.senatus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Lexus of North Miami responded

We're delighted to hear that you had an awesome experience with our team at Lexus of North Miami! Thank you for considering us for future visits and referrals. We look forward to welcoming your friends soon!

October 23, 2024

more than 2 hours just for an oil change. they washed but they never vaccumed the car... More

by LIM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
i cant remember
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Oct 24, 2024 -

Lexus of North Miami responded

I'm sorry to learn that your recent visit took longer than anticipated and that your vehicle was not returned to you in the expected condition. I'd like to step in and see if I can help improve your experience. If you are willing, please reach out when you are available. Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885

October 23, 2024

Great dealership well organized very friendly staff Will recommend to friends Thank you for your service More

by gutmanlenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Zavala
Report | Print
Oct 24, 2024 -

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami! We're delighted to hear that our team provided a friendly and organized experience. We appreciate your support!

October 22, 2024

Very nice and efficient service. Pleasant and professional staff. Detailed explanation for everything that is being done. More

by DMDANATOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Lexus of North Miami responded

We're delighted to hear you had a positive experience with our team at Lexus of North Miami! Providing efficient service and clear communication is what we strive for. Thank you for your feedback!

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