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Lexus of North Miami - Service Center

North Miami, FL

4.5
936 Reviews

936 Reviews of Lexus of North Miami - Service Center

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October 16, 2017

Transmission Job Mauricio at Lexus of North Miami is my service advisor and he did an excellent job in providing exceptional customer service while my car was in for r More

by Nicole17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Ferreira
October 16, 2017

Great Have been servicing my car in Lexus of North Miami Beach and before that in there previous location, at least 10 years always have been very happy an More

by Ivonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
October 12, 2017

They made sure my car was fixed. Properly I had an issue with my car and lexus made sure the problem was solved. I was given a loaner car while my vehicle was worked on More

by Let's write
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
October 10, 2017

Henry was very knowledgeable and patient. I bought my first Lexus at Lexus of Pembroke pines 12 years ago..It so happen that I had to take my car in for service over by North miami..There cust More

by Jamar2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry James
October 07, 2017

tire light on dashboard Light went on , brought car over, they checked it out! Needed air ! No Charge for anything! They forgot to wash the car but did later after I said som More

by Sweet Daye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeval
October 06, 2017

Communication was not good Usually I get calls and texts of when my car is ready but this time I had to text Harvey in order for him to even tell me about my car. There was some More

by nktruong86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
August 10, 2017

Nice job in short time but really expensive for labor Is was my first time visiting this dealer. Of course batter experience than lexus of Kendal.they do nice job..the bad is they charge 150dollors only More

by Andree28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 12, 2017

Buy your Lexus anyplace but here This is the worst dealership that I have ever dealt with. They cheat you on the purchase. They cheat on the registration. They cheat on everything tha More

by Peter F
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Too many to mention
Aug 28, 2017 -

Lexus of North Miami responded

Dear Peter we apologize for the inconvenience, We would like to look into this matter, please send us a private message with your personal information so that we may look into who you worked with

June 12, 2017

RX350 purchased Mr Todd L was customer oriented and very nice in helping me to purchased my RX 350. I would recommend this dealer to everyone who is buying a vehicle More

by Ms Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd and Jonathan , Harvey Gonzalez
Jun 12, 2017 -

Ms Carol responded

Todd T, Harvey G and Jonathan went above and beyond. Great customer service skills. I'm totally satisfied.

Jun 27, 2017 -

Lexus of North Miami responded

Thank you Ms Carol!! We are happy to hear that our team is taking great care of you!

February 02, 2017

NMB LEXUS SERVICE HIGHLY INCOMPETENT My Lexus has been in the service department for 3 weeks after a carjacking. The repairs were a few scratches on the right door and bumper and the car More

by lexusmisery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie at Collission
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