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Lexus of Northborough

Northborough, MA

Overview
Reviews
Vehicles
4.9
699 Reviews
Call Dealership (508) 257-7501
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14 Belmont St

Northborough, MA

01532

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Showing 699 reviews

August 20, 2023

Timely service and great staff. Very good communication between myself and dealer. reviewed all work conducted at check out. Love the ability to have a free loaner. More

by jpscurlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Cornelio
Report | Print
Aug 22, 2023 -

Lexus of Northborough responded

We're glad to know you appreciated our timely service and communication at Lexus of Northborough. It's great that the free loaner was a hit! Thanks for your review. We look forward to serving you again in the future.

Helpful
August 11, 2023

Their service is excellent. They are easy to work with and try to get you In and out fast. Love how the wash and clean your car when being serviced. More

by Dame1656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Miller
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Aug 14, 2023 -

Lexus of Northborough responded

We're delighted to know you enjoyed our service at Lexus of Northborough. We always aim for efficiency and a clean car is just the cherry on top! Thanks for your review.

Helpful
July 29, 2023

Great dealership with great service. Vlad and Noah were fantastic and very attentive. They answered all of our questions and listened to our request and worked with us to get to the righ More

by Nilesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Val Resulaj, Noah Cahillane
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Jul 29, 2023 -

Nilesh responded

Verified

Aug 01, 2023 -

Lexus of Northborough responded

Thank you for the review, Nilesh! We are so glad to hear that Vlad and Noah delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Northborough!

Helpful
July 23, 2023

Excellence, professionalism, honest…. best experience buying a vehicle. Chuck was the best and incredibly helpful and knowledgeable More

by Jenny7294
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Cook, Christopher Campos, Chuck Haddad
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Jul 24, 2023 -

Lexus of Northborough responded

Thank you for the review! We are so glad to hear that Chuck delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Northborough!

Helpful
July 15, 2023

Purchased a vehicle that had been on the lot for 60 days. Cargurus noted accident damage with no damage reported. Carfax came back clean. After purchasing, inspected and found it had been involved in a colli More

by hringland82
Purchase Time
Recommend Dealer
No
Employees Worked With
Eugene Oppong, Noah Cahillane, Juan Cerruti
Report | Print
Helpful
July 14, 2023

Excellent ,efficient courteous staff and service Truly concerned for the care of vehicle and customer More

by pbgalligan29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aldrich
Report | Print
Jul 17, 2023 -

Lexus of Northborough responded

Thank you for the excellent review! We're glad to hear that our staff at Lexus of Northborough provided efficient and courteous service. Your satisfaction is important to us, and we appreciate your support. Have a great day!

Helpful
July 06, 2023

Service was excellent as always. My service provider, Beth took time to make sure that all of my service needs were met. More

by vivvitale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Turgeon
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Jul 06, 2023 -

Lexus of Northborough responded

Thank you for the positive review! We're glad to hear that Beth provided excellent service and took care of all your needs. We appreciate your support and look forward to serving you again at Lexus of Northborough!

Helpful
July 02, 2023

This is my 4th Lexus from this dealership and the dealership is the reason I keep coming back. More

by Theecookieman
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul King, Bethany Turgeon
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Jul 03, 2023 -

Lexus of Northborough responded

Thank you for the kind feedback! We hope to see you back again at Lexus of Northborough. Safe travels!

Helpful
June 16, 2023

Service was very good I had a great experience with Michael olson he is very professional More

by voda_25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Olson
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Jun 17, 2023 -

Lexus of Northborough responded

We will be sure to pass along your praise to Michael. Thank you for choosing Lexus of Northborough!

Helpful
June 15, 2023

Michael olson was my service advisor. He had me in and out in no time. More

by gerac,margherita 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Olson
Report | Print
Jun 15, 2023 -

Lexus of Northborough responded

Thank you, for leaving Michael and the Lexus of Northborough team a five-star review!

Helpful
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