Lexus of Northborough

Excellent Experience! The minute I walked through the doors I was treated exceptionally well! I purchased a new car from Anjula Amarasinghe who was very knowledgable and The minute I walked through the doors I was treated exceptionally well! I purchased a new car from Anjula Amarasinghe who was very knowledgable and created a no presssure environment for me to make a decision on the car that would be best for me. I would highly recommend Lexus of Northborough. More

Exceptional Experience! I just had an exceptional experience purchasing a car at Lexus of Northborough! My salesman John LaBruzzo was wonderful. He gave me his cell number an I just had an exceptional experience purchasing a car at Lexus of Northborough! My salesman John LaBruzzo was wonderful. He gave me his cell number and answered all my questions throughly. He kept me in contact with me every step of the way. I would highly recommended John as well as the staff at Lexus. More

Consistently excellent year after year! 5 star dealer for service and sales to a superior brand of car. Neither the cars or the dealer have ever disappointed us. And that translates to dep 5 star dealer for service and sales to a superior brand of car. Neither the cars or the dealer have ever disappointed us. And that translates to dependability that my wife and I can count on 12 months a year from Lexus and Lexus of Northborough. Ask for Anjula when you stop by. More

excellent service start to finish! Each member of the service team ensured the process went smoothly and efficiently. I never find the car buying/leasing experience to be one that is an Each member of the service team ensured the process went smoothly and efficiently. I never find the car buying/leasing experience to be one that is an overall positive one but in this case it surpassed all expectation. aw ill be a repeat customer. More

Easy to deal with I thought it would be complicated to buy my car since I live outbid state. John Labruzzo made the process easy for me -- he explained the process step I thought it would be complicated to buy my car since I live outbid state. John Labruzzo made the process easy for me -- he explained the process step by step and his attention to detail eased my mind. I am thoroughly happy with the service I received and my car! More

Pleasant Experience This is our third car that we have either purchased or leased from Lexus of Northboro. Each time the experience has been a pleasant one. All of the st This is our third car that we have either purchased or leased from Lexus of Northboro. Each time the experience has been a pleasant one. All of the staff from reception, sales and financial, etc. have always been kind, friendly, approachable and knowledgeable! Our Sales Associate John Labruzzo was a true professional. We ordered the new Lexus FX. He kept us up-to-date on delivery, etc. When car came in, he went over the entire car. I drove away feeling extremely confident in my new ride!! He even reached out to make sure everything was good with the care and if I had any additional questions!! More

Most accommodating dealership imaginable. We purchased a used car, and immediately my wife decided it was not for her. We read horror stories online about people who were unable to return car We purchased a used car, and immediately my wife decided it was not for her. We read horror stories online about people who were unable to return cars the next day, but they clearly did not shop at Lexus of Northborough. They were accommodating beyond belief and now my wife loves her Lexus IS250. It's quite a relief to know what dealership you will purchase your next car from! We want to thank Darryl, Barbara, and Kevin for their incredible support and assistance. More

good positive car buying experience We came to Lexus of Northborough to look at Lexus CT Hybrid. We were greeted by Anjula Amarasinghe within a few minutes. He was personable, friendly, We came to Lexus of Northborough to look at Lexus CT Hybrid. We were greeted by Anjula Amarasinghe within a few minutes. He was personable, friendly, professional and knowledgeable about the car. We felt that the whole staff at the dealership was friendly and helpful. Everyone there understands how important customer service is and made us feel very comfortable and welcomed. Overall, it was a very pleasant and positive car buying experience. More

Great experience I came to Lexus of Northborough to look at a certified preowned 2013 Lexus GS350. When I got there, I was greeted by Fred Khajehzadeh, one of their e I came to Lexus of Northborough to look at a certified preowned 2013 Lexus GS350. When I got there, I was greeted by Fred Khajehzadeh, one of their extremely friendly sales representatives. The dealership itself was beautiful and the showroom was extremely inviting. During a stressful time of buying a car, the facility offered comfort with an assortment of snacks and beverages available at no cost. We negotiated on a vehicle, agreed upon a deal and finalized the paperwork. There were a few things that needed to be done to the vehicle before I took ownership of it. I had some concerns about some scratches and the brakes had a pulsation to it during the test drive. However, they fixed everything the car was wonderful by the time I came to pick it up nearly a week later. During this week, Freds communication with me was second to none. He was available to answer my questions and concerns and I was very impressed by his dedication to his customers. I also feel assured that he would still be around to answer questions that I may have after the completion of the sale. I would definitely recommend Fred and his dealership to anyone looking to purchase a new or preowned Lexus. More