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Lexus of Omaha

Omaha, NE

4.8
397 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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13025 W Dodge Rd

Omaha, NE

68154

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Showing 397 reviews

March 11, 2021

Kept my appointment on point, very positive experience. Total respect start to finish. Hospitality was wonderful. Top it off by washing my SUV. NICE! Thank You to Kelly. I enjoyed my visit with. More

by Flo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
Mar 11, 2021 -

Lexus of Omaha responded

Flo - We are overjoyed to hear that you had a positive experience working with Kelly and our Lexus of Omaha team. Thank you for supporting us with a wonderful review! We look forward to serving you next time.

March 09, 2021

Brandon was very helpful and provided great service that was transparent. Work was completed as promised. Guest experience was top notch and will return in future. More

by Jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Marino
Mar 10, 2021 -

Lexus of Omaha responded

Jeremy - thanks for leaving Lexus of Omaha a review! It is wonderful to hear that Brandon provided you with 5-star service during your recent visit!

March 06, 2021

Gerardo was extremely professional and courteous, I was in and out in a short amount of time. Always have a great experience at Lexus of Omaha More

by R3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo
Mar 08, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! We are so glad Gerardo took good care of you here at Lexus of Omaha, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

February 27, 2021

I called the service department at 8 am from Elkhorn which is about 10 miles from dealership and Justin was at my house in 25 minutes with the new battery that I needed. I was headed out of town and le More

by Neil Kirby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service call by Justin for new battery. He was great.
Mar 01, 2021 -

Lexus of Omaha responded

Neil - Thank you so much for the positive review! We are very happy to hear that Justin could assist with your battery replacement in a timely manner. We look forward to working together in the future! - Lexus of Omaha team

February 26, 2021

Awesome dealership. I drove from Des Moines to Omaha and I wasn’t disappointed. Bill, my salesman helped me navigate through every part of the process. Very professional and friendly. More

by Don4nebr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Spence
Feb 26, 2021 -

Lexus of Omaha responded

We're so proud to have earned your business! It's wonderful to hear that Bill delivered a car-buying experience that was well worth the drive. Thank you for your confidence in Lexus of Omaha, and congratulations on your new vehicle!

February 26, 2021

Happy with services. Professional and very helpful with all my questions! Process was A little slow, however it was a very busy evening and helping others, though I had made the appointment days before. More

by crnkovichs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector and Eddie
Feb 26, 2021 -

Lexus of Omaha responded

We appreciate you trusting our team with your time and business. We are sorry to hear that the process took longer than anticipated, but we are grateful for your patience. Thank you from all of us at Lexus of Omaha!

February 24, 2021

I’ve always had excellent service at Lexus of Omaha. My car was in for its 60K service. Lexus of Omaha kept me informed throughout the process. I feel confident in their service. More

by GinaMMc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adi
Feb 24, 2021 -

Lexus of Omaha responded

Gina - Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful experience working with the Lexus of Omaha team. Drive safely, and we hope to see you again down the road!

February 24, 2021

We were very pleased with our service at this dealership and trust that they are looking out for our safety in providing what service is necessary More

by Singer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli explained quite well what had to be done.
Feb 25, 2021 -

Lexus of Omaha responded

Thank you so much for being a great Lexus of Omaha customer! We are happy to see this positive feedback and look forward to our continued relationship.

February 21, 2021

Friendly, very informative and easy to work with. We had a great experience. Definitely would recommend Hector and the dealership to others. Great customer service! More

by Matt Rohlfsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector, Done
Feb 22, 2021 -

Lexus of Omaha responded

Matt - We are delighted to earn your recommendation! It's wonderful to hear that Hector provided excellent service throughout your purchasing experience. Thank you so much for shopping with us at Lexus of Omaha!

February 12, 2021

I have driven a Lexus since I purchased my first one in 1991. I would not even consider another make of automobile and due to my experience and track record of driving a Lexus many of my friends, cowork More

by dneibel@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Berg - Omaha, NE Don't recognize any other names listed!!!!!
Feb 12, 2021 -

Lexus of Omaha responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your returning business here at Lexus of Omaha, and it means a lot to know that our service team has earned your trust. We will be sure to pass along your kind words, and we look forward to your next visit!

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