Lexus of Omaha

I have driven a Lexus since I purchased my first one in 1991. I would not even consider another make of automobile and due to my experience and track record of driving a Lexus many of my friends, cowork 1991. I would not even consider another make of automobile and due to my experience and track record of driving a Lexus many of my friends, coworkers and family have also purchased and continued to drive a Lexus. The service department in Omaha, NE is excellent in all respects of knowledge, availability and professionalism. Service is the gold standard when purchasing the same make of automobile. Congratulations for being the best in omaha, NE. More

Service was very easy to arrange on-line; greeted promptly and professionally at dealership; was provided a new loaner vehicle; was contacted promptly when service was completed; explanation of servi promptly and professionally at dealership; was provided a new loaner vehicle; was contacted promptly when service was completed; explanation of service and charges was very thorough; our vehicle was warm and washed when we left with fresh brewed coffee in hand. Excellent experience! More

Great dealership, courteous and kind. What I bought the car in for was not fixed the first time. I did receive a call that they were fixing it after I bought it in the 2nd time. car in for was not fixed the first time. I did receive a call that they were fixing it after I bought it in the 2nd time. More

Lexus of Omaha always does a thorough job of service. Always very professional, courteous, and friendly. Always have the answers to my questions. Top quality service. Always very professional, courteous, and friendly. Always have the answers to my questions. Top quality service. More

I’ve been getting my car service here since I bought my GS 300 in 2005. I have always found the service outstanding. Most of the visits are just routine oil and filter changes and fluid flushes when requ GS 300 in 2005. I have always found the service outstanding. Most of the visits are just routine oil and filter changes and fluid flushes when required. When there is a needed repair like brake repair or when I had a rare part failure they always discussed the issue, provided alternatives if possible and estimated pricing. I always felt the service personnel are looking out for the customer. Cory, the service person I always work with is friendly , thoughtful and knowledgeable. Because of him, other service personnel I have worked with and the service technicians servicing my car, I would never take my care to get serviced anywhere else. Special shout out goes to Brad the service manager, for running a great service department . They are the best. More

Went for 20,000 mile check up. They told me exactly what they were planning to do and what that would cost. Finished within the time they said they would and delivered a freshly washed car. Kinda expensive they were planning to do and what that would cost. Finished within the time they said they would and delivered a freshly washed car. Kinda expensive but have never had a mechanical problem with any car they worked on More

Very helpful staff. They took great care of me and will return to them when the time comes to buy my next vehicle if I’m looking for another Lexus return to them when the time comes to buy my next vehicle if I’m looking for another Lexus More

Would have been 5 but not good service at delivery. Have used this dealer for almost eight years with excellent service, not sure what manager is teaching sales people but customer relations are not among t used this dealer for almost eight years with excellent service, not sure what manager is teaching sales people but customer relations are not among them More

We have stayed with this dealer for 25 years because of the professionalism and proficiency of their service department. They are dependable and accommodating. Terrific customer service. the professionalism and proficiency of their service department. They are dependable and accommodating. Terrific customer service. More

He was very good at explaining what exactly needed to be done or not done. He also was knowledgeable about the problem he was explaining. done or not done. He also was knowledgeable about the problem he was explaining. More