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Lexus of Orange County
Middletown, NY
1,461 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,461 reviews
August 27, 2022
Sales and Marc was great. Service department was exceptionally helpful. Finance was unsatisfactory. Guess my $51,000 was not enough. We're badgered to buy extra service it Service department was exceptionally helpful. Finance was unsatisfactory. Guess my $51,000 was not enough. We're badgered to buy extra service items. We're not given any copies of finance info. Have no idea when my payment is due. No idea who to contact if not received. Poor managing of dealership. No welcome by managers. Not a luxurious feeling. More
by happylsc
Verified CustomerEmployees Worked With
August 26, 2022
The Sales Representative Melisaa is the absolute best! Very friendly, knowledgeable and professional. I would definitely refer ny friends and family to the Lexus of Orange County Dealership. Very friendly, knowledgeable and professional. I would definitely refer ny friends and family to the Lexus of Orange County Dealership. More
by deniseromero889
August 26, 2022
Very friendly, fast and professional service. Enjoy having a cup of gourmet coffee while waiting for my car. Then they bring it to you washed and clean. Enjoy having a cup of gourmet coffee while waiting for my car. Then they bring it to you washed and clean. More
by Vincent B
Employees Worked With
August 25, 2022
Was greeted at entrance and send inside to Chris who was attentive and friendly Chris is a professional customer service associate he filled me in until my work was completed the dealership is very clean an attentive and friendly Chris is a professional customer service associate he filled me in until my work was completed the dealership is very clean and well organized the one thing missing is the manager should practice coming out to greet the customers More
by Haylo518
Employees Worked With
August 25, 2022
The service appointment for my new car was quick and the staff was very pleasant. staff was very pleasant. More
by TBRADDOCK10
August 24, 2022
They were helpful, honest, and easy to work with. I would definitely do business with them again. I would definitely do business with them again. More
by alveng
August 24, 2022
Waiting are is clean and inviting. Service is always fast. Chris is a true professional. Service is always fast. Chris is a true professional. More
by Lalofra
August 23, 2022
I was there on Monday Aug 22 for repairs to our es350 and our service advisor michael zearfaus was excellent kept me appraised of what was being done and how much longer etc. Would highly recommend michael t our service advisor michael zearfaus was excellent kept me appraised of what was being done and how much longer etc. Would highly recommend michael to anyone getting their vehicle worked on More
by happylsc
August 22, 2022
Wonderful experience and I will continued to have all work done there. Great staff. I would highly recommend. work done there. Great staff. I would highly recommend. More
by govaialarcher0
August 21, 2022
The staff was pleasant and polite. All needed service was explained throughly. Service was performed in a timely manner. All needed service was explained throughly. Service was performed in a timely manner. More
by RJCENNAMO
Employees Worked With
