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Lexus of Orange County
Middletown, NY
1,461 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,461 reviews
July 29, 2022
Everyone is so kings and professional. They keep you updated every step of the way. The work is impeccable. They keep you updated every step of the way. The work is impeccable. More
by z2949
Verified Customer
July 29, 2022
Thi is the best customer service and prospective buyer treatment than any other place I have visited. treatment than any other place I have visited. More
by CSDANIELTORRES
July 26, 2022
I received excellent service every step of the way and the purchase of my new Lexus was as smooth as could be. I have already recommended them to friends and family and will return next time we need a ne the purchase of my new Lexus was as smooth as could be. I have already recommended them to friends and family and will return next time we need a new car. More
by daleendesimone103
Employees Worked With
July 26, 2022
Nice clean place with a good selection of cars. My salesman was very professional. Glad I went there. My salesman was very professional. Glad I went there. More
by Greendriver23
July 21, 2022
Bought vehicle from driveway. com and when i recieved vehicle car had a hug dent in rocker and rust above rear hatch glass. No mention of either. I did take it to get inspected a com and when i recieved vehicle car had a hug dent in rocker and rust above rear hatch glass. No mention of either. I did take it to get inspected and the local subaru dealership said vehicle was mechanically in good shape. Wish the body was as nice. Im sitting on $1000.00 worth of repair im fighting with driveway to fix. 2015 subaru impreza More
by MLBO73
Employees Worked With
July 20, 2022
Needed more pictures of vehicle before traveling 3 hours to see it. I asked repeatedly but no help. Also need better ability to correspond with the financial guy to get finances resolved. to see it. I asked repeatedly but no help. Also need better ability to correspond with the financial guy to get finances resolved. More
by Ortman
July 19, 2022
Excellent customer service. .short wait time...communicates progress and great car wash. Thank you for great customer service .short wait time...communicates progress and great car wash. Thank you for great customer service More
by JWINTER137
July 16, 2022
I put $1000 down to buy a car. Salesperson added almost $1000 in additional things I did not want. He refused to remove them so I cancelled the sale. I have made phone calls and Salesperson added almost $1000 in additional things I did not want. He refused to remove them so I cancelled the sale. I have made phone calls and left messages asking for my money to be refunded. I left very detailed phone messages with all the important credit card transaction info along with very detailed voicemail and email messages. I am in the process of drafting a letter to the Attorney General and also the NYS Dept, of Motor Vehicles. I also see where the BBB has had tons of complaints also. These shady tactics give good car dealerships a bad name. Shame on them Dave More
by Dave
Employees Worked With
