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Lexus of Orange County

Middletown, NY

Overview
Employees
Reviews
Vehicles
4.7
1,461 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,461 reviews

October 01, 2021

Very quick and hope it was efficient.. the sales team was great . Good report on my truck More

by Lterry10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 27, 2021

It was good the place was clean and the service was fast not a long wait More

by BERCHA5
Recommend Dealer
Yes
Employees Worked With
Adrian Galeas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2021 -

Lexus of Orange County responded

Thank you so much for reviewing Lexus of Orange County! We hope for the chance to assist you in the future.

September 27, 2021

Any specials regarding price reductions should be brought to the customers attention, not the other way around. Individual employees are very personable and service is expedient. More

by NIKKOSAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grade school crap
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Sep 29, 2021 -

Lexus of Orange County responded

Nikko, thank you for this feedback. We are always looking for ways to improve the customer experience, and we appreciate you taking the time to share. If there is anything more we can do to assist you or better your time working with us, please feel free to reach out. Best, Stephen Berkowitz - Sales Manager - 845-450-7082

September 27, 2021

Aderian is so nice he helped me a lot to get the charger scatpack 2020 More

by Mandeep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2021 -

Lexus of Orange County responded

Thanks for the great review, Mandeep, and for doing business here at Lexus of Orange County! Safe travels in your new 2020 Dodge Charger Scat Pack!

September 26, 2021

I had a great experience at Lexus of Orange County . My Sales Rep. Stephen was Great. More

by shakiraspringer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2021 -

Lexus of Orange County responded

Stephen is a wonderful rep! Thanks for supporting Lexus of Orange County!

September 26, 2021

All our dealings with salespeople and management were exceptional. They treated us courteously, answered all our questions and met all our requirements. More

by dubof
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Lexus of Orange County responded

We strive to make our customers feel confident in their purchases and we're so glad to hear we're succeeding. Thank you for the great review - and safe travels till we see you next! - The Lexus of Orange County Team

September 24, 2021

Clean location that followed CDC covid-19 guidelines. Knowledgeable staff. Excellent customer service. I would definitely come back to this location for service in the near future More

by AMITCHELL963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2021 -

Lexus of Orange County responded

We appreciate the excellent feedback and are honored to have earned your business. Thank you so much, and take care till we see you next! - your friends at Lexus of Orange County

September 23, 2021

Muy buena atención 👏 muy amables Me gusta lo que te Muy buena atención 👏 muy amables Me gusta lo que te explican y buscan que estés trankilo y seguro de la decisión que tomes More

by johnson.1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor
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Sep 23, 2021 -

Lexus of Orange County responded

Estamos muy contentos oír que usted quede satisfecho! Gracias por la valuación excelente y por confiar en el equipo de Lexus of Orange County - le deseamos muchas millas seguras!

September 23, 2021

Adrian was extremely helpful and helped me find exactly what I was looking for! I was able to drive off with my new car very content! More

by Salvarez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2021 -

Lexus of Orange County responded

Making our customers happy is our number one goal, so this is wonderful to hear! Thank you for the amazing feedback - we wish you many miles of adventure in your new car! - the Lexus of Orange County team

September 23, 2021

Excellent, courteous, quick service. Work is done well, always has an eye out for what will be needed in the future and gives you a heads up. More

by BPETRUZZELLI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2021 -

Lexus of Orange County responded

This is exactly the kind of service experience we aim to provide! Thank you for the excellent review and for taking your maintenance needs to Lexus of Orange County - we'll see you next time!

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