Lexus of Orange County

Great experience. Thank you for your great service. My sales person Terrel is a true gentleman. Thanks Again. Appointments are very well on time. Great Service. sales person Terrel is a true gentleman. Thanks Again. Appointments are very well on time. Great Service. More

Always polite, available to answer questions. Able to break down bill based on service recommendations. Continue to keep me posted about the stages of repair. break down bill based on service recommendations. Continue to keep me posted about the stages of repair. More

The Venza was better then described. The salesman John and the sales manager where terrific , no pushy aftermarket sales or ad ons if you declined . Would Definitely buy from this dealer again and the sales manager where terrific , no pushy aftermarket sales or ad ons if you declined . Would Definitely buy from this dealer again More

Stephan did an excellent job of helping us through our car purchase. At all phases, he was knowledgeable, helpful, and respectful. Communication was timely. We scored a great car and Stephan helped to car purchase. At all phases, he was knowledgeable, helpful, and respectful. Communication was timely. We scored a great car and Stephan helped to make the transaction pleasant. Thank you, Stephan. More

It went very smoothly they stuck to there word and we made a great deal John was very polite and was happy to do business with him made a great deal John was very polite and was happy to do business with him More

Making an appointment is always easy and I never had a problem reserving a loaner vehicle when needed,Always professional and fast. A pleasure to deal with. problem reserving a loaner vehicle when needed,Always professional and fast. A pleasure to deal with. More

Melissa was extremely helpful and I was able to purchase an RX 350 hassle free. Great Dealership! I will recommend others to purchase from Lexus of Orange County. an RX 350 hassle free. Great Dealership! I will recommend others to purchase from Lexus of Orange County. More

Terrible. Never going back. they were nice enough to let us test drive the new ES250 and actually found me a hybrid to try. after that i decided i liked the es350 the best and wanted to trade in my lex let us test drive the new ES250 and actually found me a hybrid to try. after that i decided i liked the es350 the best and wanted to trade in my lexus es 350 for a new one. he found one with no navigation but i was willing to go without this. my car has a residual value of 20,595. if i walked in there with no trade in it was advertised with $3,999 down you could walk away with a lease lexus for $389. with my trade in he want $5800 down and a payment over $400. we tried to negioiate but he was not helping us at all. my pyament is $335 and we were looking for around $350 the last time we were there they were so nice and accomodated us in every way. they went way out of their way to help us reach the payment we wanted. once they did that we bought all the warranties and walked out very happy. i would not go back today. thinking of going back to mercedes. they treat you so much better there. This car i have now has very low mileage and has resale value. More

I was very satisfied with my service experience. Chris was outstanding. The sales rep was also a outstanding young man who went out of his way to accommodate me. was outstanding. The sales rep was also a outstanding young man who went out of his way to accommodate me. More

Very professional and knowledgeable staff. Adrian, our Very professional and knowledgeable staff. Adrian, our sales specialist, was easy to work with. All members of the staff we interfaced with were Very professional and knowledgeable staff. Adrian, our sales specialist, was easy to work with. All members of the staff we interfaced with were very respectful. More