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Lexus of Orange County

Middletown, NY

Overview
Employees
Reviews
Vehicles
4.7
1,461 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,461 reviews

April 24, 2021

Great professional people!..I am strongly recommended nice place to have a new car.Because I know I went to few other Lexus dealership around New York and New Jersey. More

by dannrhee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2021 -

Lexus of Orange County responded

We are delighted to earn your recommendation and love to hear that our service stood out to you. Thank you for choosing Lexus of Orange County for this purchase! We hope that you absolutely love your new vehicle.

April 22, 2021

awesome professional nice people to work with. i woll recommend others to purchase from this location. i felt trusted. importsnt and at home. such a great group More

by troyrj1018
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2021 -

Lexus of Orange County responded

Troy - Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Lexus of Orange County team. Drive safely, and we hope to see you again down the road!

April 18, 2021

Chris was absolutely gracious and very welcoming. He was accommodating, respectful and courteous. He was able to fit me in for a service and provided me with a loaner. He made the entire ordeal very conve More

by PauletteQ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2021 -

Lexus of Orange County responded

Hi Paulette - We appreciate you stopping by to share these kind words about our teammate, Chris! It puts a smile on our faces to hear that he took such excellent care of you and made your service visit go so seamlessly. A big thanks from all of us here at Lexus of Orange County!

April 17, 2021

Not happy at all, i will never ever recommend this place, i got screwed up so bad and they are very unprofessional Highly unsatisfied 10 More

by gavilant29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2021 -

Lexus of Orange County responded

I am very concerned to read this feedback and I would like to step in to help. I assure you that it is never our intention to inconvenience or frustrate a valued guest and I am sorry that we left the wrong impression. If you would be willing to discuss the details with me, I would like to ensure that we do what we can to assist you from here on out. Thank you, Stephen Berkowitz - Sales Manager - 845-450-7082

April 15, 2021

Great people there, always very accommodating. Try to find the best deal for you they can possibly find. Never a bad word to say about this dealership! More

by bdracanelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2021 -

Lexus of Orange County responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Lexus of Orange County team. Drive safely, and we hope to see you back!

April 14, 2021

My husband and I were very pleased with the professional, courteous and friendly service provided by Alfred, Mike and Stephen. We would definitely recommend Lexus of Orange County to our friends and family. More

by hasontag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Berkowitz, sales manager., Alfred Marrero , AJ Rumsey
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Apr 14, 2021 -

Lexus of Orange County responded

Thank you for taking the time to review us! We strive to deliver a seamless experience for our guests, and it is fantastic to hear that Alfred, Mike, and Stephen earned your five stars. We are wishing you and your husband safe travels and hope to see you back at Lexus of Orange County!

April 14, 2021

They treated me like a king. Employees are friendly. I will surely recommend this company.The driver who picked me up was of the excellent! More

by princelola2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Marrero
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Apr 15, 2021 -

Lexus of Orange County responded

Thank you for the rave review! We are so happy to hear that you received friendly and accommodating service from our Lexus of Orange County team and we truly appreciate you recommending us. Have a great day!

April 14, 2021

The Lexus are the best and very good people. I love the Lexus car so much. And the next car is Lexus again..Thank You for having me. More

by elenatoderic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2021 -

Lexus of Orange County responded

It's our pleasure to assist you and we are grateful to have you as a Lexus customer! Thank you so much for being part of the Lexus of Orange County family. We look forward to your next visit!

April 05, 2021

Awesome experience. John Roscino is a wonderful man. He was honest and came through. I would recommend him to my family & friends for their car experience. More

by j.eitner
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
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Apr 05, 2021 -

Lexus of Orange County responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with John. Drive safely in your new vehicle, and we hope to see you back at Lexus of Orange County down the road!

April 02, 2021

Great buying experience! John was professional and courteous to deal with through the entire process. Our daughter loves the car! Thank you again for such a great deal and amazing customer service. More

by Bonnie and Brian Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2021 -

Lexus of Orange County responded

Bonnie & Brian - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with John and the Lexus of Orange County team. Congratulations to your daughter on her new vehicle, and we hope to see you all again down the road!

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