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Lexus of Orange County

Middletown, NY

4.7
1,461 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,461 reviews

March 20, 2021

Love our Lexus RX and the service we receive from Melissa Horan. She keeps us coming back. Great product and a great salesperson. Will recommend More

by KSMITH456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Lexus of Orange County responded

Thank you for your loyalty to Melissa and Lexus of Orange County! Your business and great recommendation mean a lot to us and we look forward to welcoming you back in the future. Drive safely!

March 20, 2021

Joe and mike were a pleasure to deal with. I think we made a great deal. I’d totally recommend working with them to anyone More

by cp00840p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Lexus of Orange County responded

Thank you for recommending Lexus of Orange County! We are very happy to hear that Joe and Mike helped you get a great deal on your new ride. Safe travels!

March 19, 2021

Service was great from the moment that I pulled into the service drive. Was greeted by the Porter with a friendly good morning. I dealt with Mike Zearfaus (he was wonderful, and pleasant). Repair was finish More

by 629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Stillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Zearfaus
Mar 19, 2021 -

Lexus of Orange County responded

We are so grateful for your excellent feedback! Thank you for trusting Lexus of Orange County with your business. We wish you many safe and happy miles ahead!

March 18, 2021

Excellent dealership! I had the pleasure of taking delivery of my GX460 yesterday. From my first e-mail with Nicole to the final vehicle walk through with Stephen the staff was an absolute pleasure t More

by John R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Lexus of Orange County responded

John, we are delighted that our team gave you an excellent experience from start to finish! It means a lot to hear that you are a happy customer and we hope you enjoy your new Lexus GX 460. Thank you from all of us at Lexus of Orange County!

March 15, 2021

Stephen Jean was excellent. He is very knowledgeable about Lexus automobiles. He was patient and took the time to demonstrate how everything on the NX 300 works. Stephen even helped me with the Lexus More

by Lisa Troia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Lexus of Orange County responded

Lisa, thank you for taking the time to leave us a review! Stephen is an excellent member of our team at Lexus of Orange County, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your Lexus NX 300!

March 13, 2021

No issues great service along w loaner car. Mike was very responsive and friendly. Coordinated my service with out an issue and made it happen on the day requested More

by jrfarr66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 15, 2021 -

Lexus of Orange County responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Mike and our team took good care of you here at Lexus of Orange County, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

March 11, 2021

I had a great experience at Lexus of Orange. They were very accomodating, very clean during this terrible pandemic. We have a special needs child and they made sure to expedite as much of the process for More

by brodriguez22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Lexus of Orange County responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with our team. We are wishing you and your family safe travels and hope to see you again at Lexus of Orange County!

March 10, 2021

Very professional Service with danum timely manner Waiting Room was very clean And presentable coffee area was also very clean What recommend Nexus to all my friends More

by gregberry21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, Zearfaus
Mar 10, 2021 -

Lexus of Orange County responded

We really appreciate the positive feedback, Greg! Thank you for trusting Lexus of Orange County with your repair and maintenance needs!

March 06, 2021

I had some undercarrage damage during the heavy snowfalls. I contacted Lexus dealership in Middletown, NY. I spoke to several Knowledgeble Service advisors on bringing my 2017 LS460 into the dealer More

by JAVELIN86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Lexus of Orange County responded

Jim, thank you for taking the time to leave us this review. We are so glad we were able to assist you during this difficult time and at least make meeting your automobile needs a little less stressful. We are grateful that we have you as a customer, and we will be sure to let Michael and our team know that you appreciate their help. We hope that you continue to stay healthy, and we hope that you continue to enjoy your Lexus LS 460!

March 04, 2021

Excellent dealership. The staff, especially Stephen Jean was very attentive and courteous. I will visit this dealership for my next vehicle. This was the easiest car purchase yet. More

by STEVE170
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Lexus of Orange County responded

Welcome to the Lexus of Orange County family, Steve! It's fantastic to hear that Stephen delivered such a seamless, stress-free car-buying experience. We wish you many happy miles in your new vehicle!

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