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Lexus of Orange County
Middletown, NY
1,461 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,461 reviews
February 21, 2021
Excellent customer service. Honest and knowledgeable staff. The process was smooth and the entire staff was very accommodating. I would recommend Lexus of Orange County. staff. The process was smooth and the entire staff was very accommodating. I would recommend Lexus of Orange County. More
by monicai0987
Verified Customer
February 18, 2021
Great customer service, our sales representative John was very patient and professional with us. He took his times explaining everything in regards to the vehicle we purchased (RX350). very patient and professional with us. He took his times explaining everything in regards to the vehicle we purchased (RX350). More
by kaakyirep
Employees Worked With
February 10, 2021
Very nice and professional. Helpful and knowledgeable. Melissa did all the paperwork right there in a timely manner. I drove out if the dealership that night Melissa did all the paperwork right there in a timely manner. I drove out if the dealership that night More
by AMYMANNING74
Employees Worked With
February 09, 2021
The staff in the service center thus far has been impeccable. It is very nice to go into a business and the staff is so accommodating. impeccable. It is very nice to go into a business and the staff is so accommodating. More
by JUSTMARY1160
February 07, 2021
This was absolutely the best experience! Your team is awesome! Big thanks to Stephen he was absolutely amazing! He was knowledgeable and caring. He walked me through the entire process. And continued aft awesome! Big thanks to Stephen he was absolutely amazing! He was knowledgeable and caring. He walked me through the entire process. And continued after I finished paperwork. Thank you so very much !!! More
by sharinareed@icloud.com
February 05, 2021
I used Consumers Report Car Buying to identify a RX 350 equiped with the options I wanted. I sent a request to Lexus Of Orange County in Middletown, NY for quotes. They sent me quotes (the next day) for va equiped with the options I wanted. I sent a request to Lexus Of Orange County in Middletown, NY for quotes. They sent me quotes (the next day) for various RX 350s and were contacted by Melissa Horan to see if I needed assistant. I called Melissa Horan the next and told her the car I wanted. That same day I purchased the car at the price quoted by Consumers' Report included any fees. Melissa Horan was very helpful and easy to work with. I have purchased several new cars in the past and I can say this was the easiest I ever experienced. More
by David
February 05, 2021
Great prices and cars will also work to help you in additional service. The place has a great selection of cars that don’t have to be Lexus. additional service. The place has a great selection of cars that don’t have to be Lexus. More
by jchiriguayajr
February 04, 2021
Friendly and professional! It was so easy dealing with this dealership and they are professional too! Would go back there again for future car purchase! this dealership and they are professional too! Would go back there again for future car purchase! More
by maricorpuz89
February 03, 2021
Excellent customer service!! I just went in for pricing and to see if I could get a loan during these uncertain times.I was shocked I was able to leave THE SAME DAY in an awesome affordable car at a loan and to see if I could get a loan during these uncertain times.I was shocked I was able to leave THE SAME DAY in an awesome affordable car at a loan rate I could afford :) they even took my old car I didn’t think was worth anything. Stephen worked diligently at getting me at my price range. Melissa was a rockstar from putting plates on the car to sanitizing my old one, she’s not afraid to het her hands dirty! Even followed up after a week to see if I was happy. Highly recommend shopping here!! More
by lmasi28
February 03, 2021
I had to travel all the way from Long Island but they did take care of me. Customer service was impeccable. The pricing I saw online was drastically reduced when I got to the sales department. take care of me. Customer service was impeccable. The pricing I saw online was drastically reduced when I got to the sales department. More
by FLYCLES4U
