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Lexus of Orange County

Middletown, NY

4.7
1,461 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,461 reviews

January 27, 2021

Very professional, knowledgeable . Excellent experience, well worth the 2 1/2 hour drive to this dealership. All our questions were answered and we would highly recommend this dealership More

by nancy.jones165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Lexus of Orange County responded

We really appreciate you making the trip to work with us, Nancy! Thank you for your confidence in the Lexus of Orange County team, and for your kind review. Drive safely!

January 26, 2021

The service I received on my purchase last Thursday, was thee best customer service I ever experienced. I felt at home and I will recommend anybody who wants premium service, too shop at Lexus of Orange Cou More

by dklaw2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Lexus of Orange County responded

It makes our day to hear that our team gave you the best customer service you have ever experienced! Thank you for choosing Lexus of Orange County and taking the time to share your outstanding feedback. Safe travels and please consider working with our team in the future!

January 26, 2021

Amazing dealership who will go above and beyond to work with you and get you into a vehicle. My salesman John and the finance manager Stephen were both fantastic and I highly recommend Lexus of Orange Coun More

by CommanderKen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Lexus of Orange County responded

Thank you for your business and excellent recommendation, Ken! We appreciate you taking the time to review our team and highlight John's great work. Enjoy the ride in your new car! - Lexus of Orange County team

January 26, 2021

It was the first time buying a Lexus and It was a pleasure doing business. Everyone was very friendly and accommodating from the minute we walked the door. More

by JOHN@STEELFABNY.COM
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Lexus of Orange County responded

Welcome to the Lexus family, John! It is gratifying to hear that our team provided a five-star purchase experience from start to finish. Thank you from all of us at Lexus of Orange County!

January 25, 2021

I was pleased with the attentiveness of the Personnel and keeping me updated on the completion of my vehicle. I was also Please that I was informed about a recall on my vehicle and it was addressed during th More

by ANNAMAGDALENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Zearfaus
Jan 25, 2021 -

Lexus of Orange County responded

Anna - We are very glad to hear that you're satisfied with our service. Thank you for posting about your experience working with our Lexus of Orange County team! We truly appreciate your support.

January 25, 2021

Excellent experience- friendly staff - minimal wait- they go above and beyond the service requirements. I am so glad I chose them to get my car More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Orange County responded

Kay, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Orange County, and we hope to see you again sometime!

January 24, 2021

The process was indeed smooth and pleasant. My wife and I were convinced that we were going to see and likely purchase one of two vehicles from another dealership, however Stephen’s follow up from an earli More

by capitalpest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Orange County responded

We truly appreciate you sharing these details about your recent purchasing experience. It's wonderful to hear that Stephen provided communicative service which earned your business. We also love that Govaia helped the buying process go smoothly and quickly. Thank you so much to you and your wife for trusting Lexus of Orange County with this purchase! We hope that your new vehicle is treating you well.

January 22, 2021

A great experience!. Easy drop off, friendly service and excellent work. Would Highly recommend to others! Michael was great as an advisor!! Would definitely go back More

by WASIKASHRAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 22, 2021 -

Lexus of Orange County responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Michael went above and beyond to assist with your vehicle. Drive safely, and we hope to work with you at Lexus of Orange County next time!

January 18, 2021

We didn’t plan on buyer a car that day but with the help of AJ showing us what was available in Certified vehicles, taking us for rides in them and explaining the options we were more than satisfied with hi More

by PJMMARRINAN118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Rumsey
Jan 18, 2021 -

Lexus of Orange County responded

Thank you for taking the time to review us! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with AJ. Drive safely in your new vehicle and congratulations! We hope to see you again at Lexus of Orange County!

January 16, 2021

This is a friendly, honest, dealership that will work hard to help fullfill your dream to own a luxury car. This is my third car bought here. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Lexus of Orange County responded

Bill, thank you for taking the time to leave us a review! We are grateful for your returning business here at Lexus of Orange County, and we hope that you continue to enjoy your newly purchased vehicle!

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