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Lexus of Orange County

Middletown, NY

4.7
1,463 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,463 reviews

December 23, 2020

We had an amazing experience got what we wanted. Melissa was great my wife felt like they were sister helping each other out. I enjoy it too getting my wife her first Lexus More

by llavigat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Lexus of Orange County responded

Thank you for coming to Lexus of Orange County for such an important purchase! We are so glad to hear that Melissa helped find the right Lexus for your wife. Safe travels to you and your family!

December 22, 2020

This was my first service at Lexus of Orange County. From start to finish it was a very positive experience. These are scary times and going any where that is not absolutely necessary gives me a reason to pa More

by Kellyel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Lexus of Orange County responded

Kelly - thank you for trusting Lexus of Orange County with your business. The safety and satisfaction of customers remain our priority and I am glad to hear that came through to you. We hope to see you in the future!

December 16, 2020

I had a great experience working with Chris in service. He was very knowledgeable, had excellent communication skills and was very pleasant. He represented the company very well. I will continue to use Mid More

by Bj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Lexus of Orange County responded

We're so proud to have gained you as a loyal customer! It's wonderful to hear that Chris earned your confidence by delivering an exceptional service experience. Thank you for trusting Lexus of Orange County with your repair and maintenance needs!

December 16, 2020

Melissa Horan was knowledgeable and friendly. She was a delight to work with. I would recommend both her and the dealership if you are looking to purchase a Lexus. More

by amcguire8
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Lexus of Orange County responded

Thank you for taking the time to review us! It is excellent to hear that Melissa went above and beyond to assist with your purchase and get you into your new vehicle. Congratulations, and we hope to see you again at Lexus of Orange County!

December 16, 2020

Awesome experience all the way through! I will be recommending friends and family to car shop at this specific dealership. I love the new car! More

by KINGJA2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Jean
Dec 16, 2020 -

Lexus of Orange County responded

We appreciate your business and your review! Thanks from the Lexus of Orange County Team, and congratulations on your new vehicle!

December 16, 2020

Working with Melissa Horan was a great pleasure for me Working with Melissa Horan was a great pleasure for me and my wife, she was very professional, friendly and she got us exactly the car we want it an More

by jjdmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Lexus of Orange County responded

Thank you for taking the time to leave us a review! We are so glad Melissa took such good care of you and your wife here at Lexus of Orange County, and we will be sure to let her know that you appreciate her help. We hope that you continue to enjoy your newly purchased vehicle!

December 11, 2020

Friendly staff, made car purchase experience easy and smooth. John was gentlemanly and not pushy at all. My car was ready and waiting for me when we came to pick it up. More

by b.spalletta12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Lexus of Orange County responded

This is exactly what we love to see! Thank you so much for coming to Lexus of Orange County for this purchase. We are so happy to hear that John made your buying experience a success.

December 07, 2020

Their willingness to make a deal that I felt comfortable with. My salesman was very knowledgeable about the product. Made every effort to get me a good deal. I’ve dealt with the service dept. before and the More

by butrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al (don’t know his last name)
Dec 07, 2020 -

Lexus of Orange County responded

Thank you so much for coming back to Lexus of Orange County! We are happy to hear that you've had positive experiences with our service team and that your purchase process went smoothly. Safe travels! We look forward to seeing you for your next oil change.

December 03, 2020

Received excellent and professional service on my car, within a few hours after my last minute request. What a difference compared to other service departments I have dealt with in the past! I will recomm More

by janos1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Lexus of Orange County responded

We're so proud to have earned your endorsement! It's wonderful that our service team was able to help you out in a pinch. Thank you for trusting Lexus of Orange County with your vehicle and your business!

December 02, 2020

We went in chose a car and luckily the numbers worked out so we bought it ! Amazing Staff! They are genuinely interested that you get the best deal possible! More

by Devesh Shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Lexus of Orange County responded

Devesh, we are committed to giving each and every customer a great deal and an even better experience, so we couldn't be happier to hear that your recent visit to us was such a success! From all of us at Lexus of Orange County, we thank you and hope you enjoy your new car!

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