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Lexus of Orange County
Middletown, NY
1,463 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,463 reviews
November 15, 2020
Sales manager Steven Berkowitz very accommodating. We needed the process to move very quickly and Steven expedited everything perfectly. Adrian was very helpful in showing us all the in's and out's of t needed the process to move very quickly and Steven expedited everything perfectly. Adrian was very helpful in showing us all the in's and out's of the vehicle. More
by tinyep
Verified Customer
November 14, 2020
Great team they help me with anything I need!! They answer all my question, go above and beyond! I couldn’t ask for a better car!! answer all my question, go above and beyond! I couldn’t ask for a better car!! More
by RED.ANT88
Employees Worked With
November 13, 2020
Adrian was really helpful to my purchase of 2017 Lexus 460. Highly recommended. I also wanna thank the entire finance team. They are quite professional. Thank you. 460. Highly recommended. I also wanna thank the entire finance team. They are quite professional. Thank you. More
by Ike
November 12, 2020
Melissa was very helpful. Reviewed all my options and made a clear and concise presentation. All the paper work was accomplished very easily. Would recommend made a clear and concise presentation. All the paper work was accomplished very easily. Would recommend More
by pcarlucci
November 12, 2020
The sales crew was very accommodating and thorough , start to finish my transaction took approximately 3 hrs. The following day or two after the sale our salesman John gave us a follow up call to find o start to finish my transaction took approximately 3 hrs. The following day or two after the sale our salesman John gave us a follow up call to find out if we had any concerns , nice touch. More
by rfarinella
November 11, 2020
The team handled everything professionally. I was taken care of right after. The waiting area was very nice and I was offered a beverage. A very nice experience. care of right after. The waiting area was very nice and I was offered a beverage. A very nice experience. More
by divita4
Employees Worked With
November 11, 2020
Very helpful. Courteous.... Had another agent go over features on my car. The service tech also explained process and notified me of compelted service. Etc features on my car. The service tech also explained process and notified me of compelted service. Etc More
by baponte105
Employees Worked With
November 11, 2020
Mellisa Horan, went above and beyond during every step of my purchase, again... She could not have been more professional from price to delivery, again... of my purchase, again... She could not have been more professional from price to delivery, again... More
by pvas711
Employees Worked With
November 10, 2020
Went in for an oil change. My biggest issue was that it took 15 minutes to check me in. They seem to be stretched thin. Once someone started the arrival process things went smoothly. took 15 minutes to check me in. They seem to be stretched thin. Once someone started the arrival process things went smoothly. More
by ihirsch55
Employees Worked With
November 07, 2020
Lexus of Orange County provides professional and expert service. From the moment you arrive you are greeted by your service advisor in a friendly atmosphere. The work to be completed is explained and your service. From the moment you arrive you are greeted by your service advisor in a friendly atmosphere. The work to be completed is explained and your concerns are addressed. More
by AC!
