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Lexus of Orange County
Middletown, NY
1,463 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,463 reviews
September 15, 2020
John was great! He was honest, fair, relaxed and made our visit a pleasure. We came to your location 2nd as we were in Bergen county originally. What we received there was like dealing with a 2nd rate used c visit a pleasure. We came to your location 2nd as we were in Bergen county originally. What we received there was like dealing with a 2nd rate used car dealer. John provided the true Lexus experience and we will remember and share our experience will all. Thank you John and team. More
by tomc1997
Verified Customer
September 12, 2020
It was great experience. Terrel Moore took excellent care of me. Will definitely do more business in the future. Will recommend to all my friends who looking for a car. of me. Will definitely do more business in the future. Will recommend to all my friends who looking for a car. More
by vsop_1
September 12, 2020
I had the pleasure of being helped by Chris Nenning, he was both professional and polite. I appreciate that he kept me posted on the service of my car. was both professional and polite. I appreciate that he kept me posted on the service of my car. More
by caputolynne
Employees Worked With
September 10, 2020
I brought my car in for service here recently. No problems. They finished in 1 1/2hours. They had screens up for social distancing in waiting room. This Lexus service is closest to where I live. problems. They finished in 1 1/2hours. They had screens up for social distancing in waiting room. This Lexus service is closest to where I live. More
by TOMIMAC59
Employees Worked With
September 10, 2020
Salesperson was very honest and professional. Steve Berkowitz was excellent. Hassle free negotiation. Quick transaction. I am happy that i chose Lexus of Orange County over Middletown Nissan to complet Berkowitz was excellent. Hassle free negotiation. Quick transaction. I am happy that i chose Lexus of Orange County over Middletown Nissan to complete this transaction. More
by spice6082
September 09, 2020
Customer service was exceptional. Was very happy with the salesmen, he was very personable and worked hard at getting us the car & price we wanted. salesmen, he was very personable and worked hard at getting us the car & price we wanted. More
by nanb2010
September 09, 2020
Melissa Horan was polite and knowledgable and very accommodating. She was honest and worked with me to make my purchase a pleasant experience. The pictures and post was accurate to the car I purchased accommodating. She was honest and worked with me to make my purchase a pleasant experience. The pictures and post was accurate to the car I purchased. Also, Melissa went out of her way to drive my new car to meet me halfway, which saved me so much time and made the purchase stress-free. I also chose them because they were able to register my new car and give me new plates that day! More
by carissalynnanderson
September 05, 2020
They charged me for an oil change and tire rotation. They didn’t rotate my tires as they claimed, verified by shop cameras. They told me I had dry rot and nail puncture in two tires, but another tire place s didn’t rotate my tires as they claimed, verified by shop cameras. They told me I had dry rot and nail puncture in two tires, but another tire place said both tires were actually fine. I have out of state plates and I have every reason to believe they were taking advantage of me. More
by CARTERLE
Employees Worked With
Rich
September 04, 2020
Very pleased with my experience at your store! From the service department, to sales and then finance.....Thank you for assisting me into my dream vehicle! service department, to sales and then finance.....Thank you for assisting me into my dream vehicle! More
by LHANSEN2
September 03, 2020
John Roscino was very accommodating and honest as well as competitive with pricing. He took the time to explain different options and also drove the vehicle to my home. I would give him 10 stars! Thanks competitive with pricing. He took the time to explain different options and also drove the vehicle to my home. I would give him 10 stars! Thanks for everything! Doreen More
by Doreen
Employees Worked With
