Lexus of Orange County

I can’t stress enough how informative, respectful, and professional Stephen and Rich were when showing me the different models, allowing me to try each one, and understanding what I was looking for. Both professional Stephen and Rich were when showing me the different models, allowing me to try each one, and understanding what I was looking for. Both sales consultants were highly professional and willing to work at my pace, something that is tough to find elsewhere. Absolutely no high pressure sales tactics here. The level of service and professionalism definitely matches the products they are selling, which is nothing short of excellent. Stephen and Rich were fantastic to work with, I fully recommend considering them for your next car purchase. More

Two recalls completed by service personnel. Positive experience except for a small adjustment needed which required a return visit. Handled immediately and well by Chris and Terrel. Many kudos Positive experience except for a small adjustment needed which required a return visit. Handled immediately and well by Chris and Terrel. Many kudos to them both! More

Excellent 100 100 100 100 100 100 100 100 Melissa she’s a excellent sales person,, I will recommend to all my friends and family 1 a excellent sales person,, I will recommend to all my friends and family 1 More

Efficient and courteous The dealership staff was attentive and polite. With the extra safety measures now in place, they kept any disruption to a minimum and were very profe The dealership staff was attentive and polite. With the extra safety measures now in place, they kept any disruption to a minimum and were very professional. More

Excellent customer service!John was very professional Excellent customer service! John was very professional and knowledgeable. He made the process simple. I'm very happy with my leased car. Have a great Excellent customer service! John was very professional and knowledgeable. He made the process simple. I'm very happy with my leased car. Have a great day. Thanks again. More

Friendly & knowledgeable employees. The transaction process was so smooth and efficient. I enjoyed working with Melissa and definitely recommend this dealership to anyone in the market! process was so smooth and efficient. I enjoyed working with Melissa and definitely recommend this dealership to anyone in the market! More

Great experience, great team, easy process My wife and I hadn't owned a car in more than fifteen years and came to Lexus of Orange County to window shop, a little overwhelmed knowing we had mor My wife and I hadn't owned a car in more than fifteen years and came to Lexus of Orange County to window shop, a little overwhelmed knowing we had more places to look at after. Melissa, Stephen, and Stephen made the process easy and comfortable, never pressured on anything, and were happy to answer all of our questions and guide us through the many great features and resources. The result was a new car one week after that first visit, having zeroed in on the RX 350, and now we are proud owners of a great car! Thanks to everyone for all of your help and for making our first car purchase a good one! More

Service department very courteous and professional. Staff was very prompt and and explained things. The problem with my stereo was Lexus' problem and disappointed in the way Lexus failed to notify custo Staff was very prompt and and explained things. The problem with my stereo was Lexus' problem and disappointed in the way Lexus failed to notify customers. Dealership handled it well. More

Professional, no-pressure, committed to getting us to where we wanted to be. Very positive car purchasing experience. I would recommend Lexus of Orange County to anyone! where we wanted to be. Very positive car purchasing experience. I would recommend Lexus of Orange County to anyone! More

They were prompt and professional!I scheduled a service They were prompt and professional! I scheduled a service for my 2016 rx350 along with detailed work. My car was picked up and then ultimately dropped They were prompt and professional! I scheduled a service for my 2016 rx350 along with detailed work. My car was picked up and then ultimately dropped off when promised. More