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Lexus of Orange County

Middletown, NY

4.7
1,463 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,463 reviews

June 15, 2020

Terrel Moore did a great job. I spoke to him prior to visiting the dealership. I let him know exactly where I wanted to be in term of Monthly payment. What features/ options were of interest to me. He ke More

by RM
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Lexus of Orange County responded

Thank you for the excellent feedback regarding your experience! It's great to hear that Terrel provided you with exceptional service. At our dealership, customer satisfaction is our top priority!

June 09, 2020

Great place to buy a car the ppl that work their are very nice Lexus are the best cars to buy go big or go home😊 More

by cdgriffin628
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Lexus of Orange County responded

We appreciate you taking the time to provide your feedback! It's a pleasure to hear that our staff was able to provide you with amazing service. We look forward to seeing you again in the future!

June 09, 2020

Most accommodating Shopping for a vehicle during a pandemic was nothing I could have ever imagined. Would not think it would be possible, but Stephen and Melissa made th More

by Queenb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Lexus of Orange County responded

Thank you for the five-star review! It's wonderful to hear that Stephen and Melissa were able to assist you and make your experience worry-free. We look forward to seeing you again in the future!

June 07, 2020

I found everyone professional,helpful and friendly while shopping for a new car.I appreciate the personal attention in the sales department and hope that is the same in the service department as well More

by cynthialehrer5@gmail.com
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Imran
Jun 08, 2020 -

Lexus of Orange County responded

We appreciate you taking the time to provide your feedback, Cynthia! It's a pleasure to hear you had a great experience and hope to see you again soon!

June 05, 2020

new rx-350 great service. great people this is our second vehicle from there and I would highly recommend this dealership was in and out in no time More

by tsorice23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Lexus of Orange County responded

At our dealership, customer satisfaction is our top priority. We truly appreciate your kind words and look forward to working with you again in the future!

June 05, 2020

Lexus of Orange County, very professional courteous customer service. Buy a vehicle during a pandemic can be very stressful, However, the entire staff made the process seamless. My heartfelt thanks an More

by marion55
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Cohen
Jun 05, 2020 -

Lexus of Orange County responded

Thank you for the excellent feedback, Marion! We are glad to hear that you had a wonderful experience working with our team. We look forward to seeing you again in the future!

June 04, 2020

I had a great experience with Prestige Lexus of Middletown.Salesman John R, He was an easy-going guy and was great to work with. I love my RX350 and I got it at a very good price. Would definately More

by Shanya Locklary
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Lexus of Orange County responded

Thank you for your five-star review, Shanya! It's a pleasure to hear that John was able to make your experience a great one. We hope you enjoy driving around in your new RX350!

June 01, 2020

MOST HONEST , GRACIOUS, AND HELPFUL First I would like to say I was unable make A purchase while at the dealership , do to my financial situation and credit I fell short of making a purc More

by JFONDER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Cohen
Jun 01, 2020 -

Lexus of Orange County responded

Thank you for taking the time to provide your feedback, Mr. Fonder! It's great to hear that Jason and Terrell went above and beyond to make your experience a great one. We look forward to seeing you again in the future!

May 31, 2020

Stunning! I must say that out of all the vehicles I've purchased as an adult, my experience with Lexus of Orange County was by far the most outstanding. All th More

by whd13b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Roscino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Cohen
Jun 01, 2020 -

Lexus of Orange County responded

Thank you for the excellent review! We're so glad John and the rest of our team were able to make your experience a great one. At our dealership, customer satisfaction is our top priority. Enjoy your new vehicle!

May 26, 2020

Chris has amazing customer service skills very happy with my visit and the follow through. The waiting area was clean and inviting the covid regulations were followed More

by TANYAANTHONY811
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Lexus of Orange County responded

Thank you for the excellent feedback! We are happy that Chris was able to assist you and provide you with amazing service. We look forward to seeing you again in the future!

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