Lexus of Orange County
Middletown, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I went for my 10,000 mile service and I was very satisfied because it included a car wash. Everything was finish in a timely manner satisfied because it included a car wash. Everything was finish in a timely manner More
Things were a little different considering what's going on in the world today,but the service was A1.Melissa who was my sales rep was very professional and paid close attention to what I wanted and expecte on in the world today,but the service was A1.Melissa who was my sales rep was very professional and paid close attention to what I wanted and expected in a car.I would highly recommend them to my friends ,and associates. More
. From sale to service every aspect has been top notch. . From sale to service every aspect has been top notch. I have ,and will continue to recommend Lexus of Orange County.to my friends and family. . From sale to service every aspect has been top notch. I have ,and will continue to recommend Lexus of Orange County.to my friends and family. More
As usual nothing but the best service in the county! Chris Nenning is a great person with awesome knowledge. Cely is a doll as usual. The technicians are simply the best and timely. Detail is just that Chris Nenning is a great person with awesome knowledge. Cely is a doll as usual. The technicians are simply the best and timely. Detail is just that eye on detail. And the parts department had the parts for my car. Well taken care of and even visited by John Roscino from sales saying hello and checking in on me. Truly appreciated and appreciated by all. More
Not customers oriented dealership I am not an experienced customer and was taken advantage. I take full responsibility for what happened. However, would it not be a money hungry dealer I am not an experienced customer and was taken advantage. I take full responsibility for what happened. However, would it not be a money hungry dealer I most likely would be handled better. I brought two high end cars and got lowest price for both. In return, I was given a base model SUV Lexus. One of my cars was sold at $5,000 profit and another one is still on a parking lot priced for another profit. I would not recommend to use this dealership, unless you do your homework, know your numbers and stay on your price solid. I did not do my homework and the result was poor. I was rushed to make a deal, Stephen felt our resistance and persuaded us to make a deal. My first and last mistake of this magnitude. I will drive this car for three years, return it back and will not have any business with such dealership. More
I had a great experience .the whole process was great the staff was extremely helpful with step of the process.i would highly recommend lexus staff was extremely helpful with step of the process.i would highly recommend lexus More
Always the best! Never disappoints....friendly, professional, efficient and safe. The way every service department should be. Up to date on all the Covid-19 regulati Never disappoints....friendly, professional, efficient and safe. The way every service department should be. Up to date on all the Covid-19 regulations. Always like family there! More
Service I love Lexus service, the people are very polite they take their time repairing, detailing and they contact you to let you know if there is anything e I love Lexus service, the people are very polite they take their time repairing, detailing and they contact you to let you know if there is anything else wrong with your vehicle. More
Very good Good both Steven and Melissa very helpfull considering this pandemic. Felt safe with appointment to drive car. Also waiting area was good with deci Good both Steven and Melissa very helpfull considering this pandemic. Felt safe with appointment to drive car. Also waiting area was good with decider and sanitizer. Will recommend to other people. More
Melissa got the deal done very quick and smoothly. She showed great professionalism throughout the entire experience. She even went out of her way during the covid pandemic to explain our new purchase as showed great professionalism throughout the entire experience. She even went out of her way during the covid pandemic to explain our new purchase as best as possible. More





