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Lexus of Orange County

Middletown, NY

4.7
1,463 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,463 reviews

April 28, 2020

Excellent service from the phone call to make the appointment, to my service advisor. Absolute gentleman. He explained everything to me and I was in and out. Thank you! More

by John D.
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Stillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Lexus of Orange County responded

Thank you for the great review!! It is our pleasure to hear that you had a wonderful experience while visiting us. We look forward to working with you again in the future!

April 24, 2020

The sales department was awesome helped me lease my new car with ease. Melissa horan was excellent and beyond helpful. I'm grateful I got her as my sales person More

by lydias7103
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Lexus of Orange County responded

Thank you for the great review!! It is our pleasure to hear that you had a wonderful experience while visiting us. We look forward to working with you again in the future!

April 24, 2020

Certified Car Purchase Very knowledgeable personnel; great customer service. sales personnel were very friendly and accommodating. Would definately recommend the dealers More

by dcaplicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Govaia Larcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrel Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Lexus of Orange County responded

Thank you for the great review!! It is our pleasure to hear that you had a wonderful experience while visiting us. We look forward to working with you again in the future!

April 24, 2020

Very helpful and accessible safe and great use of social distancing worked with my staff expeditiously to facilitate getting my vehicle in a very difficult time More

by JRPEGP
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Lexus of Orange County responded

Thank you for the great review!! It is our pleasure to hear that you had a wonderful experience while visiting us. We look forward to working with you again in the future!

April 24, 2020

Had our Lexus RX 350 serviced. We added the express wash and interior clean up. The technician who took care of the car did an outstanding job leaving the car showroom clean. More

by PAULAUERBACH48
Recommend Dealer
Yes
Employees Worked With
Joe in service
Apr 27, 2020 -

Lexus of Orange County responded

Thank you for the great review!! It is our pleasure to hear that you had a wonderful experience while visiting us. We look forward to working with you again in the future!

April 24, 2020

Every time I call for an appointment they are all accommodating and happy to help. I never had an issues bring my car there. Everyone is kind and considerate to my time. More

by JANTAL228
Recommend Dealer
Yes
Employees Worked With
Rebecca Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Lexus of Orange County responded

Thank you for the great review!! It is our pleasure to hear that you had a wonderful experience while visiting us. We look forward to working with you again in the future!

April 23, 2020

I had to get my Lexus maintenance and orange county Lexus came and picked up my vehicle and dropped off a loaner did all the work and then brought my vehicle to me and picked up a loaner. It was so nice not More

by JILL_KEIFER
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich, Michael Fischetti
Apr 27, 2020 -

Lexus of Orange County responded

Thank you for the great review!! It is our pleasure to hear that you had a wonderful experience while visiting us. We look forward to working with you again in the future!

April 22, 2020

Awesome Service Melissa & Stephen were a real pleasure to deal with! They walked me through everything and answered every question i had! Would definitely recommend a More

by aJosefovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Lexus of Orange County responded

Thank you for the great review! We are very glad to hear that you had a wonderful experience visiting us. We appreciate your patience during this uncertain time and hope to work with you again in the future. Please take care and be safe!

April 20, 2020

Im tired of going back to the dealership Since buying my car from this dealer in February 2020 I have been going back here several times for them to fix my cars lexus enform. It has not worke More

by mrpedrogarciajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Nenning
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Lexus of Orange County responded

Thank you for leaving us your honest feedback. Please reach out to us to further discuss your experience. (833) 822-2216

April 15, 2020

Great dealership and staff. Melissa from sales definitely explained everything thoroughly and also gave me a follow up call. Nothing negative to say at all honestly More

by Derrell.adams2515
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Lexus of Orange County responded

Thank you for the great review! We are very glad to hear that you had a wonderful experience visiting us. We appreciate your patience during this uncertain time and hope to work with you again in the future. Please take care and be safe!

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