Lexus of Orange County
Middletown, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Excellent service from the phone call to make the appointment, to my service advisor. Absolute gentleman. He explained everything to me and I was in and out. Thank you! appointment, to my service advisor. Absolute gentleman. He explained everything to me and I was in and out. Thank you! More
The sales department was awesome helped me lease my new car with ease. Melissa horan was excellent and beyond helpful. I'm grateful I got her as my sales person car with ease. Melissa horan was excellent and beyond helpful. I'm grateful I got her as my sales person More
Certified Car Purchase Very knowledgeable personnel; great customer service. sales personnel were very friendly and accommodating. Would definately recommend the dealers Very knowledgeable personnel; great customer service. sales personnel were very friendly and accommodating. Would definately recommend the dealership to any one looking for a Lexus automobile More
Very helpful and accessible safe and great use of social distancing worked with my staff expeditiously to facilitate getting my vehicle in a very difficult time distancing worked with my staff expeditiously to facilitate getting my vehicle in a very difficult time More
Had our Lexus RX 350 serviced. We added the express wash and interior clean up. The technician who took care of the car did an outstanding job leaving the car showroom clean. and interior clean up. The technician who took care of the car did an outstanding job leaving the car showroom clean. More
Every time I call for an appointment they are all accommodating and happy to help. I never had an issues bring my car there. Everyone is kind and considerate to my time. accommodating and happy to help. I never had an issues bring my car there. Everyone is kind and considerate to my time. More
I had to get my Lexus maintenance and orange county Lexus came and picked up my vehicle and dropped off a loaner did all the work and then brought my vehicle to me and picked up a loaner. It was so nice not came and picked up my vehicle and dropped off a loaner did all the work and then brought my vehicle to me and picked up a loaner. It was so nice not to have to worry about going out right now with a virus. Then I got connected with Steven from sales and I ended up trading in my lease six months early and getting a brand new 2020 Lexus GX 460 for a great price. More
Awesome Service Melissa & Stephen were a real pleasure to deal with! They walked me through everything and answered every question i had! Would definitely recommend a Melissa & Stephen were a real pleasure to deal with! They walked me through everything and answered every question i had! Would definitely recommend and use in the future! More
Im tired of going back to the dealership Since buying my car from this dealer in February 2020 I have been going back here several times for them to fix my cars lexus enform. It has not worke Since buying my car from this dealer in February 2020 I have been going back here several times for them to fix my cars lexus enform. It has not worked since I bought the car. Although the ran diagnostics on the vehicle and assured me the vehicle is in good health and the problem that exists is with the actual Lexus Corporate system, I would only hope that the dealer is in constant communication with Lexus Corporate to resolve this issue but Im suspecting the dealer is dragging their feet or forgotten about my problem all together. Its not right that I should be on top of the dealer just to get updates on whether my car will be fixed. Its frustrating and kind of ridiculous. I dont see when I have to wait this long for my car to be fixed, especially when I bought it from them. Its ridiculous! More
Great dealership and staff. Melissa from sales definitely explained everything thoroughly and also gave me a follow up call. Nothing negative to say at all honestly definitely explained everything thoroughly and also gave me a follow up call. Nothing negative to say at all honestly More





