Lexus of Orange Park

JOMAR is the key Since Jomar Cabanawan joined the Orange Park service center, it has greatly improved from a non-caring, disinterested group to a much more professiona Since Jomar Cabanawan joined the Orange Park service center, it has greatly improved from a non-caring, disinterested group to a much more professional and interested service center. We had been turned off by the previous management and taken our car out of the way to the Lexus of Jacksonville location. Since Jomar is now in OP, we now trust this service center. More

GX 460 Awesome service, and even faster than I had hoped. My service tech was terrific, and the car was not only ready before I expected, but washed and det Awesome service, and even faster than I had hoped. My service tech was terrific, and the car was not only ready before I expected, but washed and detailed. It looked great. More

Exceeded our expectations. Dealing with Brumos was truly a first class experience. After a straight forward give and take on-line, we visited Brumos to test drive the RX 350 an Dealing with Brumos was truly a first class experience. After a straight forward give and take on-line, we visited Brumos to test drive the RX 350 and possibly order one for a future lease. The trade in value was fair, the packages on the RX that we received met all our expectations for comfort and safety. Now we have a beautiful red RX350 loaded with helpful and convenient features. The true "x" factor in making this decision to choose from existing inventory was our sales representative, Mr. Jabari Fowler. His authentic approach to helping us to get the car that met our needs, his sense of humor and his respectful approach were greatly appreciated. Thanks you, Jabari! More

Wonderful Service As always, when I brought my car in for service, I was greeted with friendly, courteous and knowledgeable staff. The service advisor also arranged to As always, when I brought my car in for service, I was greeted with friendly, courteous and knowledgeable staff. The service advisor also arranged to take my car to the collision center for a minor repair after being serviced and provided me with a car to drive which my husband liked so much he has decided he wants the same model for his next car. So you will see us again in Orange Park! More

Great experience I Have been going to the service department at Lexus of Orange Park and I wouldn't go anywhere else. It truly is a great place. I Have been going to the service department at Lexus of Orange Park and I wouldn't go anywhere else. It truly is a great place. More

Friendly, professional and considerate of my time My first experience with Brumos Lexus was excellent. I was impressed with the service received and professionalism shown. The service department sta My first experience with Brumos Lexus was excellent. I was impressed with the service received and professionalism shown. The service department staff were all helpful. More

Customer Service is Excellent again I always have enjoyed my visit. This time was just as good as the other times. 7am in the morning. the crew have me smiling and laughing. They are v I always have enjoyed my visit. This time was just as good as the other times. 7am in the morning. the crew have me smiling and laughing. They are very attentive and I love it!!!! More

Valet Service A young man in an ensign's uniform picked up my car from my driveway, left me a new ES350, brought my car back in four hours, service completed. Loved A young man in an ensign's uniform picked up my car from my driveway, left me a new ES350, brought my car back in four hours, service completed. Loved the experience. More

Great, all stakeholders were very personable & knowledgable We found Tina at Brumos quite by accident. The purchase we made was primarily for my wife Cindy and I was "tasked" to do the background work since Ci We found Tina at Brumos quite by accident. The purchase we made was primarily for my wife Cindy and I was "tasked" to do the background work since Cindy typically hates dealing with auto dealerships. I communicated with three Lexus dealerships over several days and selected Brumos for our first person-to-person visit because of Tina Tobin's e-mail and phone demina. I also thought Cindy might tolerate working with a woman sales person slightly more than a man. Obviously, working with Tina was a complete joy …we never made it out of your dealership without buying an ES300h; and actually buying a new car was not at all part of our agenda that day. But it gets even better. David and Ben then introduced us to the Lexus leasing program. Being “old school” it took a while for the benefits to sink-in; but we got on-board with the program. Overall, we could not be happier. My only problem is I cannot get to drive our new car, Cindy is keeping it all to herself …she’s in real estate, so the ES is now her new moving office. Tina has since started looking into the possibility of a CT for me and that’s an on-going process. But, bottom-line, we will definitely return to Tina. My mother-in-law is getting ready to trade her 2008 BMW 335 …yes a 335, and she’s turning 90 next month. More

Service Customer service has always been excellent! I highly recommend Lexus of Orange Park as they are always on time and get the job done appropriately. Customer service has always been excellent! I highly recommend Lexus of Orange Park as they are always on time and get the job done appropriately. More