
Lexus of Orange Park
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 495 reviews
schedule service When I had my schedule in service they saw that the O2 sensor was bad. So they replaced it that day. They found it could be covered under the warran When I had my schedule in service they saw that the O2 sensor was bad. So they replaced it that day. They found it could be covered under the warranty. This survey is awful that I have to write 25 words to give a satisfaction survey. More
oil change timely - no review for an oil change, and recall item replaced...everything went well, even provided me with a rental so I would not have to wait for timely - no review for an oil change, and recall item replaced...everything went well, even provided me with a rental so I would not have to wait for the service More
Gteat Experience. I did like this experience better than previous experiences when purchasing a vehicle. The sales person was patient with me and never pressured me a I did like this experience better than previous experiences when purchasing a vehicle. The sales person was patient with me and never pressured me at any time , although they worked with me for many months before I purchased my new Lexus. More
staff was GREAT and very helpful!! Also customer service,staff was very helpful. Facility was clean. A lot of differenttease sure yes. a lot of different varieties of cars. All the staf Also customer service,staff was very helpful. Facility was clean. A lot of differenttease sure yes. a lot of different varieties of cars. All the staff was helpful and smiled More
excellent service experience Ron was extremely helpful and supportive so that all safety issues on my vehicle were addressed and we'll managed. I would recommend Ron to anyone nee Ron was extremely helpful and supportive so that all safety issues on my vehicle were addressed and we'll managed. I would recommend Ron to anyone needing maintenance issues. More
First Service for 2014 Lexus ES350 Excellent service! It seems like we were there for such a short time when they said our Lexus was ready to go. Very courteous and helpful. Excellent service! It seems like we were there for such a short time when they said our Lexus was ready to go. Very courteous and helpful. More
Thanks Brumos! I would just like to thank Brumos for the help! I was put in a bad situation and lexus was willing to give me a chance with my current credit situatio I would just like to thank Brumos for the help! I was put in a bad situation and lexus was willing to give me a chance with my current credit situation. This I promise they will not regret. But especially thank you to Brumos for helping me get to an agreement with Lexus financing. Once again thank you and Merry Christmas! More
new lexus for Christmas great experience. Salesperson was very knowledgeable and not pushy. Process was very smooth. Loved the picture and ribbon on my new car. Made it a great experience. Salesperson was very knowledgeable and not pushy. Process was very smooth. Loved the picture and ribbon on my new car. Made it a very special occasion. Made appointment to come back for instruction on the technology with Marissa. She was very patient with me! More
Excellent Customer Service Marissa Gilyard was fantastic in helping me with my navigation system. She helped me customize my settings, gave me a NAV 101 Crash Course, and did Marissa Gilyard was fantastic in helping me with my navigation system. She helped me customize my settings, gave me a NAV 101 Crash Course, and did everything with a smile! She was a pleasure to work with. Thank you! More
Car wash perk!! Great perk for Lexus owners is courtesy car washes. Got a 2013 Lexus IS250 base model. Great car and nice to know you can bring it in and have it was Great perk for Lexus owners is courtesy car washes. Got a 2013 Lexus IS250 base model. Great car and nice to know you can bring it in and have it washed courtesy of the dealership. Took my car to car wash and the machine pushed the mirror. Got to be careful with an investment like Lexus. Nice to know I don't have to worry about the machines. Staff at the drop off are kind, courteous and friendly. More