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Lexus of Orange Park

Jacksonville, FL

4.8
495 Reviews

7040 Blanding Boulevard

Jacksonville, FL

32244

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Showing 495 reviews

April 03, 2015

schedule service When I had my schedule in service they saw that the O2 sensor was bad. So they replaced it that day. They found it could be covered under the warran More

by kathyjewell 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 31, 2017 -

Lexus of Orange Park responded

Thank you for your high marks of Lexus of Orange Park! If there is anything further we may do to enhance the quality of your ownership or experience, please let me know. Sincerely, Brian Zehren, General Manager.

April 01, 2015

oil change timely - no review for an oil change, and recall item replaced...everything went well, even provided me with a rental so I would not have to wait for More

by lexuslinda804
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
May 31, 2017 -

Lexus of Orange Park responded

Thank you for your kind feedback of Lexus of Orange Park in the past. It is our pleasure to continue to serve you as we are now part of the Fields Auto Group. Kind Regards, Brian Zehren, General Manager.

April 01, 2015

Gteat Experience. I did like this experience better than previous experiences when purchasing a vehicle. The sales person was patient with me and never pressured me a More

by nrt1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheree P.
May 31, 2017 -

Lexus of Orange Park responded

Thank you for giving us a 5-star rating of Lexus of Orange Park! I’m delighted we were able to provide you with an exemplary experience. Sincerely, Brian Zehren, General Manager.

April 01, 2015

staff was GREAT and very helpful!! Also customer service,staff was very helpful. Facility was clean. A lot of differenttease sure yes. a lot of different varieties of cars. All the staf More

by tamesha1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TINA
May 31, 2017 -

Lexus of Orange Park responded

We sincerely appreciate your excellent score. If there is any way we may elevate your ownership further, please let me know. Best Regards, Brian Zehren, General Manager, Lexus of Orange Park.

February 25, 2015

excellent service experience Ron was extremely helpful and supportive so that all safety issues on my vehicle were addressed and we'll managed. I would recommend Ron to anyone nee More

by toddbj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
May 31, 2017 -

Lexus of Orange Park responded

Thank you, it's our pleasure to serve your automotive needs! Thanks for being part of the Fields Auto Group family! Best Regards, Brian Zehren, General Manager, Lexus of Orange Park.

February 07, 2015

First Service for 2014 Lexus ES350 Excellent service! It seems like we were there for such a short time when they said our Lexus was ready to go. Very courteous and helpful. More

by Bonnie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Kay
May 31, 2017 -

Lexus of Orange Park responded

Thank you for your first-class rating of Lexus of Orange Park! It’s our delight to serve your automotive needs. Sincerely, Brian Zehren, General Manager.

December 24, 2014

Thanks Brumos! I would just like to thank Brumos for the help! I was put in a bad situation and lexus was willing to give me a chance with my current credit situatio More

by Cjohn133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caryn, Sasha and Kelly
May 31, 2017 -

Lexus of Orange Park responded

Thank you! It is really our pleasure to serve your automotive needs. Sincerely, Brian Zehren, General Manager, Lexus of Orange Park.

December 15, 2014

new lexus for Christmas great experience. Salesperson was very knowledgeable and not pushy. Process was very smooth. Loved the picture and ribbon on my new car. Made it a More

by shellyhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
karen Fitts
May 31, 2017 -

Lexus of Orange Park responded

Thank you! It brings our whole team at Lexus of Orange Park great pleasure to attend to your automotive needs. Sincerely, Brian Zehren, General Manager.

December 11, 2014

Excellent Customer Service Marissa Gilyard was fantastic in helping me with my navigation system. She helped me customize my settings, gave me a NAV 101 Crash Course, and did More

by mjking
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marissa Gilyard
May 31, 2017 -

Lexus of Orange Park responded

Thank you! We appreciate your business. I’m grateful we were able to provide you with an exemplary experience. Sincerely, Brian Zehren, General Manager, Lexus of Orange Park.

December 04, 2014

Car wash perk!! Great perk for Lexus owners is courtesy car washes. Got a 2013 Lexus IS250 base model. Great car and nice to know you can bring it in and have it was More

by Beretta63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
May 31, 2017 -

Lexus of Orange Park responded

We appreciate your great feedback in the past and we look forward to serving you here at Lexus of Orange Park in the future. We are now part of Fields Auto Group and are dedicated to ensuring you continue to receive only the highest level of customer service. Kind Regards, Brian Zehren, General Manager.

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