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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,756 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,756 reviews

January 09, 2022

Awesome service. Ganzo is awesome sales man. He always helps in everything. Very appreciative with service More

by mperez1266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ganzo
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Jan 10, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that Ganzo went the extra mile to assist with your purchase. Drive safely in your new vehicle, and we hope to see you back again at Lexus of Pembroke Pines!

January 09, 2022

I had the pleasure of meeting with Chris Ramos sale person of Lexus. He was pleasant, sweet,and charming. He help me get a good Deal on my 2019 Lexus NX. If there is anyone I know that is looking for a More

by SANDRAVILLARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us, Sandra! We appreciate your business and are happy to hear that you had such a successful purchase experience working with Chris and the Lexus of Pembroke Pines team. Drive safely in your new 2019 Lexus NX, and enjoy it! We hope to see you back again down the road!

January 08, 2022

Very nice service experience. I was greeted promptly upon arrival and service was very fast. Picking up car was just as smooth. Very pleased with service. My car drives perfectly. Thanks More

by Yoly B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Jan 10, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

January 08, 2022

This was my 2nd time working with Reggie. He makes the process quick and easy. Reggie looked out for me and my bottom line. I truest appreciated that he was up front and honest with me. I would definite More

by honey7c70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie King
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Jan 10, 2022 -

Lexus of Pembroke Pines responded

Thank you for the glowing review! We are so glad to hear that Reggie went above and beyond to assist with your purchase. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Lexus of Pembroke Pines!

January 08, 2022

Jodi is great, she helped me though the process, with diligence, knowledge and an smile More

by thatch01_laser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi Robinson
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Jan 10, 2022 -

Lexus of Pembroke Pines responded

We really appreciate you taking the time to share about your positive visit with Jodi. The Lexus of Pembroke Pines team aims to deliver an informative purchase experience, and we're happy to hear we're hitting the mark. Thank you for bringing your business to our dealership, and we hope you'll stop by again next time you require service!

January 08, 2022

Completed service prior to commitment which allowed me to make the best use of my time. Excellent! More

by DPHOME1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A female. Unable to recall name
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Jan 10, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

January 08, 2022

Great dealership and My service advisor is awesome! His name is John Steigele. I recommend this dealership. More

by BETHKATZ450
Recommend Dealer
Yes
Employees Worked With
John Steigele
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Jan 10, 2022 -

Lexus of Pembroke Pines responded

We are thrilled that you have had such positive experiences with John and the team! Thank you for trusting Lexus of Pembroke Pines with your business, we hope to welcome you back for your future services.

January 08, 2022

My car feels great, got a new wheel and the rental was great! Unfortunately, I had cash taken from my center council ($15) it’s not life changing but it’s the principal. More

by JUAN954BA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2022 -

Lexus of Pembroke Pines responded

Juan, while we are glad to hear that your service experience went smoothly, the rest of your feedback is concerning to read. It is our goal to deliver professional and trustworthy service, and I sincerely apologize for having left the wrong impression. I assure you that we do not run our business to steal from our guests, and I would appreciate the chance to speak with you to see what more I can do to help clear this up. If you are willing to discuss this further, please give me a call at your convenience. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

January 08, 2022

Great customer service!! No pressure to deal with and waited until the right car came in More

by EDWARDSBENDER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2022 -

Lexus of Pembroke Pines responded

It was our pleasure to work with you! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback. Safe travels in your new car!

January 08, 2022

I didn’t have an appointment and they took care of me right away! I was even able to get some work done in the lounge. More

by TERREA.EVERETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Report | Print
Jan 10, 2022 -

Lexus of Pembroke Pines responded

We're happy to hear you were able to take advantage of our visitor's lounge and get some work done while we assisted with your vehicle's service needs. Thank you so much for choosing Lexus of Pembroke Pines and we hope to see you again down the road!

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