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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,704 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,704 reviews

November 29, 2021

It took a little while to get the appointment. I didn't know how to schedule it but everything went fine. I don't remember the service advisor's name. More

by CAFETERO1075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
Nov 29, 2021 -

Lexus of Pembroke Pines responded

Thank you for being patient with our team. We are pleased to see that we could deliver a five-star service experience. See you next time at Lexus of Pembroke Pines!

November 29, 2021

Darren was incredible. He made sure I was in the vehicle I wanted with a payment I could afford. More importantly, he was patient and knowledgeable. More

by JFNADER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Lexus of Pembroke Pines responded

We're so glad that Darren was an asset throughout your experience! Thank you for trusting him and the Lexus of Pembroke Pines team to find you the perfect car - we hope you love it for years to come. Enjoy!

November 29, 2021

Efrain Saavedra was very professional and effective, the car I was looking for was not in stock but he managed to find one that was on a vessel and secured it for me. During the process, he kept me updated More

by Claudia V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Lexus of Pembroke Pines responded

Hi Claudia - Thanks for sharing that Efrain was such a great help to you during your search for a new car! We are grateful that you trusted your time and business with Lexus of Pembroke Pines. Congratulations on your new vehicle! We hope to see you back again soon for another five-star experience.

November 29, 2021

Kazi left a great impression on me. He was so helpful and made sure that I was getting into the right car. I will highly recommend him to anyone. Thanks again! More

by e_artola
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Lexus of Pembroke Pines responded

We're so happy that Kazi was wonderful to work with! It's great that we helped you score your vehicle. Thanks, from the Lexus of Pembroke Pines team.

November 29, 2021

It was a nice experience sales person andStaff very It was a nice experience sales person and Staff very professional and kind. Will recommend to family and friends More

by Deulofeu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Lexus of Pembroke Pines responded

We're so glad that our team was professional and kind. We are pleased to have your business and recommendation. See you again next time here at Lexus of Pembroke Pines.

November 28, 2021

Quality service is good in general, but there’s always a way for improvement. Parts service is very good, however it needs a competitive prices. More

by gidilo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ramos/ Kaimana Lee.
Dec 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for this feedback. While we are happy to hear that you had a successful service experience working with us, the rest of your review is disappointing to read. We strive to keep our prices competitive and reflective of what we offer our guests, and it is concerning that we left the wrong impression. I would appreciate the chance to speak with you to see what I can do to help clear things up. If you are willing to discuss this further, please give me a call at your convenience. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

November 28, 2021

At Lexus of Pembroke Pines they really make you feel at home and ensure that you get the best deal possible on the car you’re looking to purchase. More

by Pierre R V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Lexus of Pembroke Pines responded

We appreciate your fantastic review, Pierre! We love nothing more than a confident customer, and it was our pleasure to work with you. See you next time at Lexus of Pembroke Pines!

November 28, 2021

Dealership was great, all my questions and concerns where taken care of. Gonzo did a great job. I walked out of Dealer a happy costumer Will definitely come back More

by Javier RG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Lexus of Pembroke Pines responded

Hearing from happy customers makes our day, Javier! Thank you for the tremendous review - everyone here at Lexus of Pembroke Pines is glad to see it. See you next time!

November 28, 2021

Great saleman, very professional and amazing details throughout the all processed for another lexus suv!!! More

by johnnyl89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Lexus of Pembroke Pines responded

Thank you for your review, Johnny, and congratulations on your new Lexus SUV! We're so glad the Lexus of Pembroke Pines team could help you find it. Enjoy!

November 28, 2021

i am satisfy with the service, i will always comeback topembroke pines lexus to service my lexus rx350 More

by ramirez3cr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anndre Rust
Nov 29, 2021 -

Lexus of Pembroke Pines responded

We're glad the Lexus of Pembroke Pines team always takes such great care of your Lexus RX 350! Thank you for the excellent review and for your repeat business. See you next time!

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