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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,530 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,530 reviews

July 19, 2021

Great service, no false promises, the price was ok no hidden fees, the sales person talk to me in very professional way y had two dad experience before to get with lexus of Pembroke pines and the restore More

by fajo1028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Budhai
Jul 19, 2021 -

Lexus of Pembroke Pines responded

We really appreciate you sharing this excellent feedback about your car-buying experience. Thank you so much for supporting Lexus of Pembroke Pines with a great review! We wish you many safe and happy miles in your new vehicle.

July 19, 2021

My experience with Lexus was amazing they got me the car I wanted I’m in love with it thanks to to them guys best More

by JORGEOROPEZA18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
Jul 19, 2021 -

Lexus of Pembroke Pines responded

Jorge - It makes our day to hear that you love your new vehicle. Congratulations from all of us at Lexus of Pembroke Pines! We truly appreciate your business and kind review.

July 19, 2021

Nathan is an exceptional salesperson and is very knowledgeable. He should be considered the gold standard for customer service. I respect his humility and willingness to listen to the customer. More

by dk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had such an outstanding purchase experience working with Nathan. Drive safely in your new vehicle, and we hope to see you back!

July 19, 2021

I went in yesterday and was helped right away by Nathan. He listened to what was important to me got me qualified and found car options that met my needs. I am very happy with my experience it was professio More

by Jesus Chacin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Lexus of Pembroke Pines responded

Thank you for leaving us 5 stars, Jesus! We take pride in our ability to listen to the guest carefully and find a vehicle that fits their every need at Lexus of Pembroke Pines. Nathan and the team thank you tremendously for your recommendation and are thrilled to hear that your experience was so positive and professional. Thank you once more, and should you need anything further we're happy to be of service!

July 19, 2021

My service appointment with Juan went very well and smooth. My loaner vehicle was ready, he was thorough and knowledgeable and very professional. We enjoy doing business with Lexus of Pembroke Pines. More

by Maloli14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 19, 2021 -

Lexus of Pembroke Pines responded

Thank you for leaving us 5 stars! We couldn't possibly ask for better feedback. We love to hear that Juan took care of all of your needs professionally, making your appointment smooth and simple. Lexus of Pembroke Pines enjoys doing business with you too! Take care!

July 19, 2021

Wonderful service. Cesar is the best. The worked in the dealer is Amazing and the customer service is perfect. I recommend the dealer 100% my favorite More

by ARAYSI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Lexus of Pembroke Pines responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. All of us at Lexus of Pembroke Pines appreciate your kind review and will be sure to let Cesar know he did a great job assisting you. Take care!

July 19, 2021

I dropped my vehicle off got a ride home all was good at that point. However, when I needed a pick up at my house for my vehicle after the oil change they had no drivers to pick me up. Also, it was never More

by Kashane & Jeasah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sebastian Mejia
Aug 04, 2021 -

Lexus of Pembroke Pines responded

Your feedback is greatly appreciated. It is unfortunate that we didn't have a driver available to pick you back up, I am sorry for that inconvenience. I would be happy to take a second look at your maintenance schedule to make sure that you are due for a tire rotation. Please give me a call at your earliest convenience and I'll be happy to get it sorted out for you. Thanks again for reaching out, Osiris Barcelo - Service Manager - (954) 443-2332

July 18, 2021

Very good service. I will recommend to our friends and family. Good , . 25 word is not very important. Keep doing a good job for everything you do!!! More

by NANDABARUA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
Aug 02, 2021 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive feedback and your recommendation of our team! We are grateful for your business and, if there is anything we can do to give you a five-star experience, please don't hesitate to reach out. Have a great day! - Osiris Barcelo - Service Manager - (954) 443-2332

July 18, 2021

I love coming to Lexus IS Pembroke Pines they always help me out. Juan Isidro and Rod are awesome I always recommend. They are always looking out for me. More

by Jaf4318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Isidro, and Rod
Jul 19, 2021 -

Lexus of Pembroke Pines responded

Your feedback is much appreciated! We are touched by your confidence and are happy to hear Juan and Rod always make sure you're taken care of. Thank you for choosing Lexus of Pembroke Pines and we hope to see you next time!

July 18, 2021

Took my car to the body repair shop due to an accident. It took 6 weeks for the repair to be completed. Don't know why it took so long, my insurance agent said one thing and they said another thing. Bottom More

by POREYES1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramses
Jul 19, 2021 -

Lexus of Pembroke Pines responded

We love to hear that your vehicle looks great after your visit with us at Lexus of Pembroke Pines. Thank you for your patience throughout this process! We wish you safe driving and appreciate your kind words.

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