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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,044 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,044 reviews

May 12, 2021

Excelente servicio de todos los empleados quede muy satisfecho con el trato y el servicio gracias por el excelente trato. Thank you for your excellent service More

by REINEORA67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
May 12, 2021 -

Lexus of Pembroke Pines responded

Gracias por compartir! Es excelente oír que tuvo una buena experiencia trabajando con nuestro equipo. Esperamos volver a verle en Lexus of Pembroke Pines!

May 11, 2021

Excellent customer service! Lexus of Pembroke Pines always provides exceptional care. They are very kind and considerate of my time always helping to get me in & out as soon as possible. Super helpful More

by JACARTILABRADOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We strive to deliver a seamless service experience for our guests, and it is wonderful to hear that this was reflected in your time working with Jeremy. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

May 11, 2021

The most approachable and reliable sales person I've dealt with. Felt like I was talking to a friend, professional and sweet. Never felt any type of pressure. 100% returning to her. More

by Jorgito8209
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for your kind words about Veronica! We are delighted to hear that she earned your business with her pressure-free service. Safe driving in your new car! - Lexus of Pembroke Pines team

May 11, 2021

I would like to drop off my car and leave right away, rather than wait an additional 20-30 mins for my service adviser to talk with me before I can leave. I don’t understand why we can’t drop off our car More

by bschwerstein0208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian, John
May 13, 2021 -

Lexus of Pembroke Pines responded

I’m sorry to see that you were not satisfied with your experience. Our team strives to provide as much information for our guests during their visits as well as to make the process seamless. I appreciate your feedback and will pass it along to the right people. If you would like to share anything further, please don't hesitate to give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

May 11, 2021

Service was great service was great service was great as always they took my car right away I knew within 30 minutes what the problem was and it was taken care of I was in and out of there in less than 2 ho More

by RMC50NH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Pembroke Pines, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 10, 2021

My service guy john steigle is the best. He takes care of you in service like you are part of his family. Top rate service More

by KILACAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigle
May 10, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you are so confident in John to get the job done. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

May 10, 2021

Excelente servicio recomendado 100% Marlon Amador el Excelente servicio recomendado 100% Marlon Amador el vendedor 5 estrellas fue lo mas valioso en nuestra experiencia Muy buenos precios y muy amable More

by Roberto Moega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Lexus of Pembroke Pines responded

Roberto - Gracias por compartir su experiencia. Nos da mucho gusto oír que Marlon le ayudó con su compra. Felicidades por su vehículo nuevo y esperamos volver a verle en Lexus of Pembroke Pines la próxima vez!

May 10, 2021

The salesman Julio Arango was very professional with the service from the start, the place was very clean, I was impressed with the treatment i have More

by LP21122000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We are thrilled to hear that Julio went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

May 10, 2021

Thank you to Jeff Hernandez for always providing five star quality service. Jeff is friendly, knowledgeable and professional. Look no further contact Jeff. He will advise you accurately regarding your a More

by Doreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
May 11, 2021 -

Lexus of Pembroke Pines responded

Doreen - "friendly, knowledgeable and professional" are all words we love to see. Thank you for the rave review of Jeff! We are grateful to have you as a Lexus of Pembroke Pines customer and look forward to our continued relationship.

May 11, 2021 -

Doreen responded

My pleasure! Thank you kindly.

May 09, 2021

In all honesty, switching from MB is one of the greatest decisions that I've made. From day one, the service that I have received at Lexus Of Pembroke Pines has been extremely remarkable and professional. More

by SHELLYH1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Lexus of Pembroke Pines, and we will certainly let Eric and Sebastian know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

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