Lexus of Pembroke Pines

Great service was provided at this location. The location was very clean and good when it came to getting my car done. They were also very cautious on keeping COVID-19 social distancing protocols was very clean and good when it came to getting my car done. They were also very cautious on keeping COVID-19 social distancing protocols More

Excellent work. Kept me me informed on all events happening in the process of my vehicle. Explained all the problems and the cost of the service. happening in the process of my vehicle. Explained all the problems and the cost of the service. More

Sammy Libraty is absolutely exceptional!He made this an Sammy Libraty is absolutely exceptional! He made this an exciting experience instead of a dreaded one!! Thank You Sammy!!! For your patience and kn Sammy Libraty is absolutely exceptional! He made this an exciting experience instead of a dreaded one!! Thank You Sammy!!! For your patience and knowledge!! I will refer everyone I know to you! More

Scheduling a breeze, completion on time like they say it would be. All employees very pleasant and courteous. One thing for sure- you may go to another dealership but the service here will bring you back! would be. All employees very pleasant and courteous. One thing for sure- you may go to another dealership but the service here will bring you back! More

It's an older location so dated... but the service was better than other locations but not without hiccups. I was given a loaner that had an awful smell and was a very small car l200 in comparison with my better than other locations but not without hiccups. I was given a loaner that had an awful smell and was a very small car l200 in comparison with my RX 350L but they did a great job with the detailing and servicing the car. So happy with that. The cashiers, service department and staff were courteous. I do expect with Lexus a bit more than with other dealerships and think there is room for improvement regarding perks and providing elite customer service. Everyone likes to feel valued and appreciated without having to ask or guide other in that direction. More

I decided to buy out my lease. It was a fairly easy process. Nothing special,no perks, nothing to appreciate my business. I had to work and ask for a few things to feel appreciated and valued. Just exp process. Nothing special,no perks, nothing to appreciate my business. I had to work and ask for a few things to feel appreciated and valued. Just expected more from Lexus. I've owned several lexus vehicles before and been a client for over 20 years. It felt like I was in a Ford or mid range dealership not a "Lexus dealership". More

Jeremy took care of my needs immediately. He was patient, attentive and reassuring. I was in and out in less than ten minutes. It was a much better experience than the previous Lexus dealer I’ve used. attentive and reassuring. I was in and out in less than ten minutes. It was a much better experience than the previous Lexus dealer I’ve used. More

Zoe is the best at the collision center, she in forms me of every level of my car repair And I believe she is a candidate for future manage for Lexus of every level of my car repair And I believe she is a candidate for future manage for Lexus More

I am very pleased with the level of service that I received from the Lexus of Pembroke Pines! The service was prompt, COVID-19 cautious and my service advisor Sebastian made me feel like family! received from the Lexus of Pembroke Pines! The service was prompt, COVID-19 cautious and my service advisor Sebastian made me feel like family! More

I love lexus of pembroke pines because everyone is so professional and polite. Every time I bring my truck in for service, the customer service I receive is really valued and appreciated. Thumbs up to m professional and polite. Every time I bring my truck in for service, the customer service I receive is really valued and appreciated. Thumbs up to my service advisor (Carlos) for his exceptional customer service. Keep up the great work everyone!! More