Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,574 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,574 reviews

January 10, 2021

Outstanding service, from the initial arrival & being greeted by the young lady (can’t remember her name?) to dealing with the service rep: Mr. Isidro. The whole process was a pleasure, keep up the great More

by NurseRoger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We strive to deliver a 5-star experience and I am glad that came through to you. Our team looks forward to working with you during your next visit to Lexus of Pembroke Pines!

January 10, 2021

From start to finish Brandon was very patient with us and got us the best deal. Would totally recommend. Happy and excited with my purchase. More

by Maria Guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Budhai
Jan 11, 2021 -

Lexus of Pembroke Pines responded

Thank you, Maria, for leaving Lexus of Pembroke Pines a review! It is fantastic to hear that Brandon helped you find the best option as customer satisfaction is our goal. We wish you safe travels in your new ride!

January 10, 2021

Never lets me down this dealership I recommend to everyone the guest service is amazing and the work they do in a timely manner so thank you More

by CHAZMENW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Jan 10, 2021 -

Lexus of Pembroke Pines responded

We couldn't ask for better feedback and we appreciate you taking the time to share! All of us at Lexus of Pembroke Pines look forward to working with you next time!

January 10, 2021

It’s my 3rd car from same dealership. Salesman and finance manager are best in the business . They very helpful and always look out fir customers More

by KHURRAM117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pawan Mehta ????????????????
Jan 11, 2021 -

Lexus of Pembroke Pines responded

We're proud to have earned your loyalty to Lexus of Pembroke Pines. Thank you for your continued support. Our team looks forward to working with you when you are in the market for vehicle #4!

January 10, 2021

The communication flow is easy and precise. Andre Rust is very knowledgeable. I have a series of work detail that needs to be done this year, and he's been helpful in working with me to prioritize the most i More

by d_njones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Jan 11, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for choosing Lexus of Pembroke Pines for your auto service needs! We are glad to hear that Andre has guided you through the repair process with helpful service. Have a wonderful week!

January 10, 2021

At the time of doing the financial work he was charging me more than I agree with the salesman. I had to tell him about it More

by HUANCAYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Whitmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

We strive to deliver a seamless buying experience, and I'm so sorry if there was a miscommunication on our end. Would you be willing to give me a call? I'd love to learn a bit more about what happened here and see if there's anything I can do to help. Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

January 10, 2021

I was really disappointed in my service.. I received doing my visit on 1/9/21...my advisor never came personally to me...I saw him great other guest More

by cholmes2149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

We strive to provide friendly and professional service and I am so sorry if we fell short in any way. I will be sure to discuss this feedback with my team so we can work towards offering a better experience in the future. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

January 09, 2021

José Amaro is the very bestVery knowledgeable and José Amaro is the very best Very knowledgeable and professional Always accommodating and provides me with updates while my car is being serviced H More

by TGBONILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José Amaro is the best
Jan 11, 2021 -

Lexus of Pembroke Pines responded

We really appreciate this feedback about José! He is a valuable member of our team and we will make sure he knows that his work is appreciated. Thank you for giving Lexus of Pembroke Pines your business!

January 09, 2021

Special Thanks to my Service Man, John Stiegle from the Service Dept. at Lexus of Pembroke Pines dealer for the many years of great service. More

by MARIACUETARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stiegle
Jan 11, 2021 -

Lexus of Pembroke Pines responded

We can't thank you enough for your years of business! We are happy to hear that John and the team consistently provide you with top-notch service. Thanks from all of us at Lexus of Pembroke Pines!

January 09, 2021

Where I purchased my car in 2006.It took to long to just Where I purchased my car in 2006. It took to long to just get engine light off. They actually left the clips off the plastic covers for the motor. More

by Tom Stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the person
Jan 25, 2021 -

Lexus of Pembroke Pines responded

Tom - I am sorry to see that you aren't satisfied with your sales experience. I would like to get some more information regarding your concerns to see if we can assist you further. Please reach out at your convenience. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

...
1320
...