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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,881 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,881 reviews

March 24, 2020

Always a Pleasure We have been leasing vehicles with Richard Monivis from Lexus of Pembroke Pines for over 15 years. He is always a pleasure to deal with, no pressure, More

by BACON227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 24, 2020

Best service center ever! The staff listens to you and advises you of any safety concerns. The pick up/delivery service is the best! Call Them today. More

by INFO77
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 24, 2020

Great service and speedy turn around time on the car. They also gave me a complimentary car to drive around so I could finish up some errands. Andre and Jeremy are very professional and one of the best s More

by Sfoo004
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre
Mar 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus Of Pembroke Pines. We look forward to working with you again in the future.

March 24, 2020

Acura 2016 Very good dealer, ethics and nice people, the service is awesome I would tell everyone to please visit Lexus of pembroke pines. Edgar Chaparro is the More

by ERIKAMAR16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 24, 2020

Excellent Service Great Services, took care of all my concerns, the service manager was very professional. He made sure everything I requested to be checked was taken c More

by BARBARA.PEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejias
Mar 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 23, 2020

Excellent and professional service! Thank You Frank Gato. It was a pleasure doing business with you. You represent your organisation very well. I am very happy with my purchase. More

by JUDITH.J.RICHARDSON06
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank,Gato
Mar 23, 2020 -

Lexus of Pembroke Pines responded

Thanks, Judith, it's fantastic to hear that Frank and the team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lexus Of Pembroke Pines!

March 23, 2020

Awesome and priviledged treatment!!! I loved the way we were treated there and the whole team was pushing hard to get the deal done, specially Norma who did an outstanding job! More

by RGLASS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma
Mar 23, 2020 -

Lexus of Pembroke Pines responded

Thank you, it's great to hear that Norma and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus Of Pembroke Pines!

March 23, 2020

First time there to service my car didn't know where to go people just point and tell you over there never was treated like that when I buy a car from infinite they take you to the waiting are and where to More

by judyjudy4255
Recommend Dealer
No
Employees Worked With
Dont remember name
Apr 11, 2020 -

Lexus of Pembroke Pines responded

Hello, Judy, Thank you for taking the time to review our dealership and bringing this to our attention. We'd like to apologize for the miscommunication and inconvenience you experienced during your recent service visit. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If you are open to discussing, please reach out to us.

March 22, 2020

I am satisfied with the service That I received last Friday. Jeremy Is proficient and professional. I was attended right away And my car is good! More

by malorym4
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for the kind words for Jeremy and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 22, 2020

Andrew was very nice and helpful. He called 30 minutes before arrival and answered all of our questions. Michelle Alter was instrumental in making this happen. She has been helping us for many years. This More

by HBL923
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2020 -

Lexus of Pembroke Pines responded

Thank you for your business and for this review. We're happy to hear Andrew and Michelle were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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