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Lexus of Pembroke Pines
Pembroke Pines, FL
18,359 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 18,359 reviews
October 29, 2020
Went to get an NX300 at first the price was just not right but my sales representative Veronica did her best to accommodate and get me the right price and 2 weeks later drove away with my dream car. Tha right but my sales representative Veronica did her best to accommodate and get me the right price and 2 weeks later drove away with my dream car. Thank you for all the efforts. I am extremely happy. More
by ANGELJANET23
Verified Customer
October 28, 2020
I had a good experience with the service department. The staff observed COVID safety precautions and provided a smooth and efficient service. I am pleased. staff observed COVID safety precautions and provided a smooth and efficient service. I am pleased. More
by JANETM1115
Employees Worked With
October 28, 2020
Excellent Service !!! I performed a regular checkup same day and was expecting some delays but everything was right on time and car perfectly care! Pembroke Pines Best Dealer day and was expecting some delays but everything was right on time and car perfectly care! Pembroke Pines Best Dealer More
by JMSUAREZBOHORQUEZ
October 28, 2020
Sales rep was very helpful and took his time did not rush the buying process and gave me all possible options. Got the best deal they worked with me and my credit situation was glad I went to this dealership the buying process and gave me all possible options. Got the best deal they worked with me and my credit situation was glad I went to this dealership for been the first time at Lexus of Pembroke Pines. More
by gabriel4966
Employees Worked With
Edgar Chaparro
October 28, 2020
Hag a great experience here compared to 2 other lux dealerships. Will be renewing my lease at Pines. Felt valued, welcome and all questions and concerns were taken care of. Thanks dealerships. Will be renewing my lease at Pines. Felt valued, welcome and all questions and concerns were taken care of. Thanks More
by NJPrincess
Employees Worked With
October 28, 2020
Service department wrongly diagnosed a brake issue which resulted in my brakes failing and causing additional cost to replace the brake rotors, very substandard quality of work from a certified Lexus dealer resulted in my brakes failing and causing additional cost to replace the brake rotors, very substandard quality of work from a certified Lexus dealer. More
by natha123
Employees Worked With
Melissa Ho
October 28, 2020
Lexus of Pembroke Pines service goes above and beyond. I didn’t ha e an appointment for service and was accommodated with a loaner and no hesitation. didn’t ha e an appointment for service and was accommodated with a loaner and no hesitation. More
by LLDURAN
Employees Worked With
Rodney Fuller
October 28, 2020
5 stars for Melissa Ho who is always a pleasure to work with. She was able to get me in and out within 45 mins. It wasn’t till I went to the cashier did my experience quickly go downhill. As usual, I went with. She was able to get me in and out within 45 mins. It wasn’t till I went to the cashier did my experience quickly go downhill. As usual, I went up to cashier and gave her my name.. She quickly pulled up my bill, and said “$205” and walked away. I took out my credit card and waited patiently, assuming she went to grab paperwork. When she came back a few minutes later, she rudely said “put you card into the machine!” in such a belittling way.. Beyond shocked at how rude one can be to a customer, I pause for a second before inserting my chip. I thankfully ran into Melissa on my way out and told her everything that happened. I really hope she was just having a bad day and isn’t like this on a daily. Clerk ID: tbarriga Thank you Melissa for saving the day! More
by JULEYPHAM
Employees Worked With
Melissa Ho
October 28, 2020
Ronald was amazing and if I could give him 200% I would. He was professional, helpful and very kind. Did not make me feel ignorant when showing me all my car can do. I love PEMBROKE PINES LEXUS and my new s He was professional, helpful and very kind. Did not make me feel ignorant when showing me all my car can do. I love PEMBROKE PINES LEXUS and my new salesman. Fabulous experience !!! EVERYONE.....GO SEE RONALD More
by Lis NHA
Employees Worked With
