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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
18,097 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,097 reviews

September 27, 2020

Jeremy was great! I had an issue with my Lexus (which I purchased there) and he covered it under warranty. Very professional and approachable. The whole process really was smooth. More

by MAYBELPENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Lexus of Pembroke Pines responded

It's wonderful to hear that Jeremy could assist with these repairs. Thank you for being such a great Lexus of Pembroke Pines customer! We appreciate your support.

September 27, 2020

Great experience with sales, management and finance. This is my fourth purchase in the past ten years. Carlos in Service is a great advisor. Boris in finance is a true pro. More

by KATROQUE1522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boris in Finance
Sep 28, 2020 -

Lexus of Pembroke Pines responded

We can't thank you enough for coming back to Lexus of Pembroke Pines for a fourth vehicle - wow! It's wonderful to hear that you've received consistently excellent service from our team and we truly appreciate your great review. Enjoy your week!

September 26, 2020

John Steigle is my service advisor he is very professional, he is always very nice and explains whatever they are going to do and always makes sure that my car is ready on time More

by M.ARIAS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigle
Sep 26, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for being a loyal Lexus of Pembroke Pines customer! We love that you receive professional service from John, every time. Enjoy your weekend and we'll see you down the road!

September 26, 2020

An all-round first rate experience from the moment you enter the dealership. Team members are courteous and always willing to assist. Clearly a standard that other dealerships should emulate. More

by ESTHERLAMBERT08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Sep 28, 2020 -

Lexus of Pembroke Pines responded

It makes us so happy to hear that from start to finish you had a five-star service experience at Lexus of Pembroke Pines! Thank you for taking time out of your day to support us with a great review. Hope to see you next time, Esther!

September 26, 2020

Excelente service provided by Rod. Although it was a Excelente service provided by Rod. Although it was a last minute request. Gave option to choose loaner I wanted. Thank You So Much. Save my day. More

by chowj72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod. (Can’t remember last name) “service”
Sep 28, 2020 -

Lexus of Pembroke Pines responded

We are very happy to hear that Rod could help address your concerns in a timely manner. Thank you so much for stopping by to review us! If any future issues arise, the Lexus of Pembroke Pines team will be here to help.

September 26, 2020

Lexus of Pemboke Pines service department are great. They are friendly and very professional. I always see Carlos. He never pushes extra service on me he is very trust worthy and always explains car issues i More

by HOWARD1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 28, 2020 -

Lexus of Pembroke Pines responded

Howard - It means a lot to hear that you can turn to Carlos for all of your auto service needs and know that you will be well taken care of. Thank you so much for your repeat business! We look forward to serving you for years to come at Lexus of Pembroke Pines.

September 26, 2020

Los Felicito!! Me encanto! Rapides,Respetó y calidad.Es la primera vez y me quedo con ustedes!! Para todos los q me atendieron 110% Jose Amaro,Christian y el mecánico q me explico muy amablemente!! Gracias More

by ZOEJANETE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose amaro, Yucel Genc
Sep 28, 2020 -

Lexus of Pembroke Pines responded

Gracias por las palabras amables, Zoe! Es fantástico saber que Jose, Christian y el equipo entregó un servicio tan excellente. Agradecemos la reseña y esperamos volver a verle en Lexus of Pembroke Pines!

September 26, 2020

Daniel went over all the paperwork and car features very clearly in a succinct and easy to understand way. He made my Lexus experience a very useful one to which if I ever have any problems I know to handle More

by Daniel Sukie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Varela
Sep 28, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your business. We are thrilled to hear that Daniel was so accommodating throughout the purchase of your vehicle. Safe travels!

September 26, 2020

You have to get your car fixed anyway, why not go to a place that treats you like family. I use this dealership for all of my automotive needs. More

by CPBX2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre rust
Sep 28, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your vehicle. We're proud to have you as a customer and we look forward to seeing you next time!

September 26, 2020

I was very satisfied with the service and help John Steigle has always provided. Thank you for your attentiveness and friendliness. My favorite dealership in town. More

by COACHDEER74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigle
Sep 26, 2020 -

Lexus of Pembroke Pines responded

It makes us smile that you would say Lexus of Pembroke Pines is your favorite dealership in town. Thank you so much for your review and kind words about John! We look forward to our continued relationship.

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