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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,696 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,696 reviews

August 12, 2020

It was great! Andre is the best service manager! I’ve been with Lexus Pembrooke for More than 10 years and I really appreciate when people goes beyond expectations that is Andre in service and Sammy in More

by YDALMISCARRASCO
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre
Aug 12, 2020 -

Lexus of Pembroke Pines responded

We're so grateful to have you as a loyal Lexus of Pembroke Pines customer for the last 10 years! It made our day to see that Andre and Sammy consistently provide you with excellent experiences. Thank you for supporting us. Our team looks forward to working with you during your next visit!

August 12, 2020

It is with such gratitude that I commend Mr. Amed on his magnificent professional mannerism. We were treated with overwhelming dignity and respect. Thank you More

by Joanngreene
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Lexus of Pembroke Pines responded

Feedback like this makes our day and we appreciate you taking the time to review us. Your experience with Amed is the perfect example of the top-notch service we strive to offer our guests. It is a pleasure to have your business at Lexus of Pembroke Pines and we look forward to seeing you next time!

August 12, 2020

From I am into the entry of service department, the people received are very kind and the worker understand what I am going to do thanks Jeremy More

by yin1120mh
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines and for giving a shout out to Jeremy. We're grateful to have you as a customer and we look forward to working with you during your next service visit!

August 12, 2020

It was OK. The facility was clean, pretty safe. I definitely competent service. People were wearing masks inside, but not outside on the grounds. Too expensive. More

by NURSENANCEY
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review Lexus of Pembroke Pines. I appreciate this feedback and would be happy to speak with you about your visit and our prices further. If there is anything I can do to help, or if there are any questions that I can answer, don't hesitate to give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

August 12, 2020

Always very efficient. Repairs are done well. Car wash does a great job. Minimum amount of wait time. The communication is aways great. D DDR. More

by ddela76
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Lexus of Pembroke Pines responded

We're so lucky to have you as a loyal customer! It's our pleasure to deliver efficient, professional service every time you bring you car in. Thank you for trusting Lexus of Pembroke Pines with all your repair and maintenance needs!

August 12, 2020

The waiting time for a 5K service of 2 hours with appointment is inaceptable. Car wash not good at all. Cashier staff is very unprofessional More

by DIFER77
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2020

Fast and excellent service. Friendly staff and everyone was very professional. I did not have an appointment but still received fast service. Updates given as needed. More

by patrickcharles85
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Lexus of Pembroke Pines responded

Hi Patrick, thank you for trusting our team to get the job done! At Lexus of Pembroke Pines, taking care of customers is our priority and we are grateful to have earned your support.

August 12, 2020

Easy appointment and on time delivery. It was easy to make the reservation for the time and day that I requested. The day of the appointment the service advisor was on time and provide me w More

by MARIO_DELCID01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we look forward to your next visit!

August 11, 2020

Always a pleasure getting my car serviced at Lexus of Pembroke Pines. Everyone is courteous and professional. Car is always clean when returned. Getting a loaner vehicle is a snap. More

by 5LexusOwner
Recommend Dealer
Yes
Employees Worked With
John Siegel
Aug 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! It is always a pleasure to service your vehicle here at Lexus of Pembroke Pines, and we look forward to your next visit!

August 11, 2020

Always a great experience at Lexus of Pembroke Pines! Mario is extremely helpful and knowledgeable about the cars he sells. He is always striving to make his customers happy. Thank you for another great More

by Ranyc10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
Aug 12, 2020 -

Lexus of Pembroke Pines responded

We couldn't ask for better feedback and we're grateful to have earned your business at Lexus of Pembroke Pines. Mario is an indispensable member of our team and we are pleased to hear that he always takes great care of you. Congrats on your newest vehicle and drive safely!

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