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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
18,011 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,011 reviews

July 11, 2020

Jeremy is very professional and keeps me updated on the maintenance of my car. He is definitely an asset to this company. I’m very pleased with him. More

by Cherrho
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting us with your vehicle. We're pleased to hear that Jeremy always provides you with the excellent service that we strive for at Lexus of Pembroke Pines. Our team looks forward to seeing you during your vehicle's next appointment.

July 10, 2020

Love this dealership, especially Tom from sales and Josue my services consultant. Every one is pleasant and willing to help time you enter the building. The staff say hello to you when you walk past them unl More

by KENISHA.STEVENs
Recommend Dealer
Yes
Employees Worked With
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue
Jul 10, 2020 -

Lexus of Pembroke Pines responded

Kenisha, thank you for sharing such wonderful feedback. Both Tom and Josue are excellent members of our team and we're glad to hear that they took great care of you! All of us at Lexus of Pembroke Pines are looking forward to working with you during your next visit.

July 10, 2020

This will be my 4th Lexus purchase I believe. Always satisfied with customer service and the follow up everytime I visit or call in. Won't be changing anytime soon. More

by CHARMS_119
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Lexus of Pembroke Pines responded

We're so grateful for your loyalty to Lexus of Pembroke Pines! It is wonderful to hear that our team continuously provides you with the exceptional customer service that we strive for. Thank you for your support. We look forward to seeing you next time!

July 10, 2020

When I got there I never had a chance to look at the cars that I had sent in advance to look at also the finance gentleman was very quick to process my paperwork was however was getting aggravated when I wou More

by LOVEJO2010
Recommend Dealer
No
Employees Worked With
Yomar Contreras
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jaasiel Lacayo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arron Garcia repair the scratches on my car however the scratches are still there when he returned my car to me the car was dirty he had his dog in the car and brought the car back with no gas in it
July 10, 2020

This is a very busy dealership. Sometimes you worry about quality control after service when and how your car is returned. Accepting your car is great. More

by X
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us this review and feedback. If you have any concerns about quality, I would be more than willing to speak with you about our process and do what I can to make this right. Please consider giving me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

July 10, 2020

Best Car dealer excellent serviceAdvisor Jose Luis Amaro Best Car dealer excellent service Advisor Jose Luis Amaro Five Star great service Car wash service very very good Nice persons great service thank More

by usajjgav
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
Jul 10, 2020 -

Lexus of Pembroke Pines responded

There's nothing we love more than seeing such a great endorsement of our customer service. Thanks for trusting your business to Lexus of Pembroke Pines! We love to hear that you drive home from your visits in a freshly washed car.

July 09, 2020

This is the best Lexus dealership for a reason and they will do what is best to satisfy their customer. I have been buying car from them since 2008 and service my Lexus since 2005. Great customer service a More

by FRANCKYSTLOT
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are so glad you enjoyed working with Kazi and our team at Lexus of Pembroke Pines. We are grateful for your longtime business, and we look forward to your next visit!

July 09, 2020

We have been coming to this dealership for both buying cars and service for over 20 years The service department is excellent in all respects More

by BillE
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Jul 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are grateful for your loyal business here at Lexus of Pembroke Pines, and we look forward to your next visit!

July 09, 2020

I can’t remember the name of my service representative. It’s was either Juan or José. He had a pleasant demeanor and he was very thorough. More

by conlesh3
Recommend Dealer
Yes
Employees Worked With
José
Jul 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are happy to hear that you enjoyed working with our team at Lexus of Pembroke Pines. If you ever need anything else, don't hesitate to come back and see us again!

July 09, 2020

Lexus of Pembroke Pines they treat you like family the customer service is really great I have no problems everyone is friendly and very courteous I've never had a bad experience More

by KARLEEN212
Recommend Dealer
Yes
Employees Worked With
Andre rust
Jul 09, 2020 -

Lexus of Pembroke Pines responded

Thank you, Karleen, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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