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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
18,393 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,394 reviews

March 02, 2026

Service advisor was not professional sent a tech to process my complaint intake then called me on my phone to tell me the problem More

by MICKHYLT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Bautista
March 02, 2026

If you're fine having additional charges, fees and fake taxes added to your contract after you sign it, this is the dealership for you. If you like being nickeled and dimed, lied to, and your time waste More

by bjlevine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Efrain Saavedra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zulimar Parra
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2026

Sammy was very professional. and helpful . After my very bad and unethical experience at Lexus of West Palm Beach, I was very reluctant to do business with Lexus. I had a deposit More

by JENBLUMA
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Lexus of Pembroke Pines responded

We are sorry to hear about your experience at another dealership, but we are so glad that Sammy had the chance to assist you here at Lexus of Pembroke Pines. Thank you for choosing us and for sharing your experience, Jen!

March 02, 2026

I consistently receive excellent service at Lexus of Pembroke Pines. Jeremy, the service technician, always delivers outstanding care and keeps me well-informed about the next steps for my vehicle. His More

by barbarahunter0493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with Jeremy and the team! We appreciate your support and look forward to assisting you in the future, Barbara! - The Lexus of Pembroke Pines Team

March 02, 2026

Gonzo is hands down the best most professional sales man I’ve ever dealt with. Very patient and he went above and beyond to help me get the car of my dreams! Thank you Gonzo More

by Angiebarros87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Lexus of Pembroke Pines responded

Congratulations on your new car, Angie! We're so pleased that Gonzo delivered such a wonderful experience. We will be sure to pass this along to him! Thank you from all of us at Lexus of Pembroke Pines.

March 02, 2026

Jose Amaro is my service rep and is always very polite, professional and addresses all my concerns and questions very efficiently and always gets the job done which brings me peace of mind and one less thi More

by mauricio.quintero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Mar 03, 2026 -

Lexus of Pembroke Pines responded

Mauricio, we're thrilled to hear Jose consistently delivers peace of mind at Lexus of Pembroke Pines. We'll be sure to pass along these kind words! See you next time!

March 02, 2026

I felt well taken care of and confident with the service provided and very professional More

by mariagonzales1972
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Luis Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Lexus of Pembroke Pines responded

We are so happy that our Lexus of Pembroke Pines team delivered an excellent experience. Thank you, Maria!

March 02, 2026

I arrive to the site and I was well received, I can say the are: Quick, kind, knowledgeable, dedicated. Thank you Donna. More

by HELRUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NOT IN HERE
Mar 03, 2026 -

Lexus of Pembroke Pines responded

It sounds like you had a well-rounded five-star experience working with Donna! Here at Lexus of Pembroke Pines, we aim to deliver this level of care to all of our guests, and we will make sure Donna gets the recognition she deserves for her work. Thank you for your business and support!

March 02, 2026

Tony Marquez is always great to work with! Quick and professional. I don’t go anywhere else. More

by paul.d.sjogren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Marquez
Mar 03, 2026 -

Lexus of Pembroke Pines responded

Thank you, Paul, for stopping by to leave Lexus of Pembroke Pines a wonderful review! Tony will appreciate your kind words.

March 01, 2026

Poor Communication and efficiency could use improvement I spent 5 hours there for tire replacement not very friendly More

by Shannongarrick10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Names not listed