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Lexus of Pembroke Pines
Pembroke Pines, FL
17,764 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 17,764 reviews
November 18, 2025
Aaron Johnson has to be one of the most professional sales associate, I have met in a long time. From the moment he shook my hand, to the delivery of my new car, he was outstanding. When I consider purc sales associate, I have met in a long time. From the moment he shook my hand, to the delivery of my new car, he was outstanding. When I consider purchasing another vehicle, I will be back to see him again. More
by FOOD.10
Employees Worked With
November 18, 2025
I live in Orlando and purchased my 2026 Lexus NX 350h with the help of Daniel Batista. He communicated well during the sales process, prepared the vehicle for delivery, and contacted me as a follow-up. with the help of Daniel Batista. He communicated well during the sales process, prepared the vehicle for delivery, and contacted me as a follow-up. I greatly appreciated his professionalism throughout the process. I'd give him an OUTSTANDING rating along with the finance and insurance teams. I had one small concern. I wish I would been asked if I wanted tinting on the side windows. I understand that many people desire it, but it really should be a customer choice given that some of us have visibility issues at night and darker windows, well, don't help matters. As it is, my local Lexus dealership will remove it (two front windows) for about $100. It would be great if I got compensated for this cost. Otherwise, and overall, I had an EXCELLENT buying experience and would drive down from Orlando again. Thank you Lexus of Pembroke Pines. More
by markamrath
Verified CustomerNovember 17, 2025
Ronald did an exceptional job in helping me purchase my car and show me how to use all the features. car and show me how to use all the features. More
by VICTORIALEEREID
Employees Worked With
November 17, 2025
Afraz Hosein, was great. I had issues getting to service maintenance on the telephone, however when I got to Lexus he was able to help me and reduce my anxiety. I had issues getting to service maintenance on the telephone, however when I got to Lexus he was able to help me and reduce my anxiety. More
by lystraj
Employees Worked With
Afraz Hosein
November 16, 2025
It’s frustrating when you’re waiting for an hour and a half to find out the adapter is defective. I noticed the car was ready when I got the text, so I asked what was done. They had to speak with the serv half to find out the adapter is defective. I noticed the car was ready when I got the text, so I asked what was done. They had to speak with the service manager 45 minutes later, i spoke with Osiris. She explained that they only order one adapter per week, and I had two in front of me waiting for adapters. I asked if I could schedule an appointment within three weeks to get a loaner because I didn’t want to go through this again. She said she couldn’t schedule an appointment until the adapter arrives, but if I couldn’t do it, she could deliver it to my house. I’m wondering why this wasn’t offered from the start? Very poor customer service! More
by MSMLOPEZ
Employees Worked With
Osiris
November 16, 2025
This is a real dealership, super easy and very good service. I will definitely recommend it service. I will definitely recommend it More
by samanthalicea
Employees Worked With
November 16, 2025
The purchase of my new ES350 went completely smoothly, Sammy is terrific. He went to bat for me and I received a veery favorable deal. Sammy is terrific. He went to bat for me and I received a veery favorable deal. More
by LWEISSMD
Employees Worked With
November 16, 2025
Me atendió Verónica muy amable e hizo su trabajo muy rápido para que el proceso fuera buena experiencia y sin demoras la verdad que la recomiendo para cuando cualquiera persona necesite un carro rápido para que el proceso fuera buena experiencia y sin demoras la verdad que la recomiendo para cuando cualquiera persona necesite un carro More
by marajimenez978
Employees Worked With
