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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,757 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,757 reviews

February 02, 2024

I am very happy with my dealings with Lexus of Pembroke Pines. I am from Central Florida - 3+ hours away and bought my car over the internet by texting, emailing and a couple of phone calls. I did have a More

by Craig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alon Rapoport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hotniel
Feb 02, 2024 -

Lexus of Pembroke Pines responded

Craig, it's great to know that you had such a positive experience with Alon and Hotniel at Lexus of Pembroke Pines. We're glad the process was smooth for you even from afar! Thanks for your trust in us and we look forward to serving you again in the future.

February 02, 2024

Our dealership experience was great. Very professional. Our sales representative communicated every step of the way. More

by MADELISSER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Lexus of Pembroke Pines responded

We're glad to know your experience at Lexus of Pembroke Pines was a positive one! It's great that our team could provide clear communication throughout the process. Thanks for sharing this review with us!

February 02, 2024

Very good dealership, helpful employees, large inventory of cars. I also bought a car from this dealership More

by Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lorenzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Lexus of Pembroke Pines responded

Daniel, we're glad to know you had a positive experience at Lexus of Pembroke Pines! Thanks for trusting us with your business - happy driving!

February 02, 2024

The service advisor Jose were knowledgeable and took the time to explain the entire oil change process, ensuring I was well-informed about the service my vehicle was receiving. Highly recommend Lexus of Pe More

by JOSHREALTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 02, 2024 -

Lexus of Pembroke Pines responded

Josh, it's great to know that Jose was able to provide you with the detailed information you needed. We're glad your experience at Lexus of Pembroke Pines went smoothly! Thanks for recommending us.

February 02, 2024

Awesome service ! Highly recommended to friends and family or colleagues at my job. My car rides excellent More

by TONYA.MOOORE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art in finance/ Edson and him worked together to make the dream work. “Art” works in finance! Very pleasant and informative.
Feb 02, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know you had an awesome service experience at Lexus of Pembroke Pines and that your car is running smoothly. Thanks for recommending us to others, we truly appreciate it!

February 02, 2024

Through their professionalism, product knowledge, and overall desire to make the customer happy, Michele Alter and Gabriel Alamo made my experience the best car sales experience ever. Lexus of Pembrok More

by CARY.COHEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Alamo
Feb 14, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that Michele and Gabriel made your experience a great one at Lexus of Pembroke Pines. We apologize for the wait time you experienced with our finance department, we'll definitely take this feedback into consideration as we strive to improve. Thanks for sticking with us and enjoy your new ride!

February 02, 2024

everyone from Mike the salesmen to the Service person was Great and I Mean Great!!!!! More

by wayneacurrie
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Lexus of Pembroke Pines responded

We are so happy that Mike and our Lexus of Pembroke Pines team earned your five stars. Thanks, Wayne!

February 02, 2024

I had 2 service appointments. Both checking process took more than 20 minutes just to see an agent. I left prior to checking on the 2nd appointment since greater than 20 minutes h More

by LKL
Service Time
Recommend Dealer
No
Employees Worked With
Never got to a service advisor
February 01, 2024

I am totally satisfied with the services provided. My current service adviser was very polite and understanding with my needs. Thank you Juan! More

by SUJEY.VELEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in services
Feb 01, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know you had a satisfying experience with our team at Lexus of Pembroke Pines! It's great that Juan was able to assist and understand your needs. Thank you for the feedback!

February 01, 2024

Juan is a great service advisor and dropping off my car is always fast and hassle free. More

by galegret11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Feb 01, 2024 -

Lexus of Pembroke Pines responded

It's our goal to provide an efficient and hassle-free service experience for all of our clients, Gale! Thanks for the shout-out to Juan from our Lexus of Pembroke Pines team. Have a good day!

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