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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,774 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,774 reviews

February 05, 2024

Service Advisor, Jose Amaro, provided great customer service. He kept me informed of my vehicle repairs while in service. Appreciated all his help! More

by g_c720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Feb 06, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that Jose was able to provide you with excellent service at Lexus of Pembroke Pines! Keeping our customers informed is a top priority for us. Thanks for the positive feedback!

February 05, 2024

The experience was great! I found the car I wanted it and I was able to lease it without any delays! The staff are always very gentle and polite! I highly recommend Lexus at P More

by EVELYNVELIS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know you've had a great experience with us at Lexus of Pembroke Pines and that our team could assist in finding the perfect car for you. Thank you for being such a loyal customer over the years—we truly appreciate it! Enjoy your new lease!

February 05, 2024

We are lucky to get Gonzo when we went to buy a car at Lexus of PP last week. He is thoughtful and knowledgeable and goes the extra mile to make sure we got what we wanted. Lexus of PP is lucky to have More

by JJG7081
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know that Gonzo provided you with a great experience at Lexus of Pembroke Pines! We appreciate your kind words and are happy we could assist in finding the perfect car for you. Safe travels ahead!

February 04, 2024

Aaron was easy to deal with, low key, no pressure. He knew a lot about the car and help explain everything needed to get right on the road Not his fault, but the dealership first asked for one More

by robkidnj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that Aaron was helpful and knowledgeable during your visit. However, we apologize if the pricing situation caused any confusion or frustration - our goal is always transparency in all aspects of our business. We appreciate your feedback as it helps us improve for future experiences. If you have further questions or concerns, please don't hesitate to reach out directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

February 04, 2024

It was a pure pleasure to do business with Lexus of Pembroke Pines I will continue to shop there for all my vehicle needs More

by Mike White
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Rigaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lexus of Pembroke Pines responded

Mike, we're delighted to know you had a great experience at Lexus of Pembroke Pines. We look forward to assisting with all your future vehicle needs!

February 04, 2024

I have a problem with my headlights so as of now they had to re-order the new headlights and I’m waiting for them to call me back to install it More

by angelu003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 05, 2024 -

Lexus of Pembroke Pines responded

Angel, we appreciate your patience while we sort out the issue with your headlights at Lexus of Pembroke Pines. We'll make sure to get in touch as soon as they arrive for installation. Thanks!

February 03, 2024

The place is clean , employees I ‘ve had contact with are courteous/ pleasant and nice. More

by roman1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lexus of Pembroke Pines responded

Thanks so much for the five-star review! The Lexus of Pembroke Pines team is happy to know you are satisfied with our services and clean facility. See you down the road!

February 03, 2024

When I arrived at the deal ship, Fabian and Kawain provided me with exactly what I wanted. Kawain was really polite, understanding, and informed, which made the transaction go very smoothly. My car ar More

by GINOU21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kawain Swaby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know that Fabian and Kawain provided you with a pleasant, accommodating experience at Lexus of Pembroke Pines and ensured your car arrived on time. Thanks for sharing this with us - enjoy the ride!

February 03, 2024

The sale person was very helpful and knowledgeable algo the financial officer was very helpful More

by ATHE0208@hotmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lexus of Pembroke Pines responded

We are glad to hear that you had a positive experience with our sales and finance teams. Thank you for choosing Lexus of Pembroke Pines!

February 03, 2024

Israel was very patient throughout the entire process. He helped me to find exactly what I was looking for. More

by Simms_slim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Rigaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that you found exactly what you were looking for with the help of Israel at Lexus of Pembroke Pines. We appreciate your patience and are here if there's anything else we can assist with!

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