
Lexus of Pembroke Pines
Pembroke Pines, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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I am very happy with my dealings with Lexus of Pembroke Pines. I am from Central Florida - 3+ hours away and bought my car over the internet by texting, emailing and a couple of phone calls. I did have a Pines. I am from Central Florida - 3+ hours away and bought my car over the internet by texting, emailing and a couple of phone calls. I did have a lot of concerns about not buying local but my local Lexus dealers had no interest in considering my offers - they all wanted me to come in and “talk”. When I found the car I wanted I made an offer at Lexus of Pembroke Pines and was it was accepted. I received a “worksheet” from Lexus of Pembroke Pines outlining the purchase agreement. I was concerned because I wanted a binding contract but it was not needed. The “worksheet” was good as gold. When I went to pick the car up nothing changed. The deal/worksheet was as promised and I had no surprises. I would definitely buy a car again from Lexus of Pembroke Pines via the internet. I worked with Alon and he was very professional and responsive to all my texts, phone calls and emails - and there was not much communication required. If Alon wasn’t available someone else would always let me know that he would get back to me ASAP - and he did. I also worked with Hotniel in Finance to complete the transaction and he was very professional and helpful. I highly recommend Lexus of Pembroke Pines, Alon and Hotniel. More
Our dealership experience was great. Very professional. Our sales representative communicated every step of the way. Very professional. Our sales representative communicated every step of the way. More
Very good dealership, helpful employees, large inventory of cars. I also bought a car from this dealership of cars. I also bought a car from this dealership More
The service advisor Jose were knowledgeable and took the time to explain the entire oil change process, ensuring I was well-informed about the service my vehicle was receiving. Highly recommend Lexus of Pe time to explain the entire oil change process, ensuring I was well-informed about the service my vehicle was receiving. Highly recommend Lexus of Pembroke pines More
Awesome service ! Highly recommended to friends and family or colleagues at my job. My car rides excellent Highly recommended to friends and family or colleagues at my job. My car rides excellent More
Through their professionalism, product knowledge, and overall desire to make the customer happy, Michele Alter and Gabriel Alamo made my experience the best car sales experience ever. Lexus of Pembrok overall desire to make the customer happy, Michele Alter and Gabriel Alamo made my experience the best car sales experience ever. Lexus of Pembroke Pines needs to hire more finance managers. I had to wait two hours just to meet with the finance manager and finalize the sale. I was paying cash for the car. The wait was unnecessary. I would have walked away, but I didn't want it to look bad for Michele or Gabriel. More
everyone from Mike the salesmen to the Service person was Great and I Mean Great!!!!! Great and I Mean Great!!!!! More
I had 2 service appointments. Both checking process took more than 20 minutes just to see an agent. I left prior to checking on the 2nd appointment since greater than 20 minutes h Both checking process took more than 20 minutes just to see an agent. I left prior to checking on the 2nd appointment since greater than 20 minutes have elapsed. I am disappointed that my criticism went without appeasement or resolution by a service manager. I was told that it's analogous to a doctors office. This is not a similar analogy, since I am a physician and I am only one physician, and not a network of automotive personal that can assist clients to check in efficiently. I am upset that I did not hear any affirmation of my complaint and that they will implement ways to be more efficient. Also, it takes 2 weeks to make an appointment if you want a loaner car. More
I am totally satisfied with the services provided. My current service adviser was very polite and understanding with my needs. Thank you Juan! My current service adviser was very polite and understanding with my needs. Thank you Juan! More