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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,080 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,081 reviews

February 10, 2023

Got my new lease with Reggie’s help. Thanks for making it so easy and having so much patience through it all!! Truly the best service out there. Thank you again! More

by Lianne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie King
Feb 10, 2023 -

Lexus of Pembroke Pines responded

We are glad to hear that Reggie made the purchasing process easy, Lianne! Thank you for working with Lexus of Pembroke Pines. Enjoy the new ride!

February 10, 2023

Andres was my service provider and he performed well and made sure my vehicle needs were addressed More

by JAKESOFL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andres
Feb 10, 2023 -

Lexus of Pembroke Pines responded

We are delighted to hear that Andres earned your 5 stars. Thank you for working with the Lexus of Pembroke Pines team!

February 10, 2023

My Lexus was purchased on 2009 in this dealership. Since then, my car has been serviced in their facility. From my Service Advisor, Mr. Jose L. Amaro, I always have received the best care to my ve More

by afradillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
Feb 10, 2023 -

Lexus of Pembroke Pines responded

Thank you for this kind praise of Jose! We are grateful for your trust and loyal business. The team is thrilled to have you as part of the Lexus of Pembroke Pines family!

Feb 10, 2023 -

afradillo responded

My pleasure

February 10, 2023

Juan was excellent, good communication and was true to his word. I would highly recommended More

by GUIDOMANGANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Feb 10, 2023 -

Lexus of Pembroke Pines responded

We appreciate this kind praise of one of our team members. We will be sure to pass your words along to Juan. Thank you for working with Lexus of Pembroke Pines.

February 10, 2023

Drove 4 and 1/2 hours across state to purchase a Lexus ES350 that they had that I wanted after talking to not so good dealers near my own home. I initially talked to Alejandro who then had Andres call me. More

by TheDude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dayron Armenteros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Font Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Lexus of Pembroke Pines responded

We are so glad to hear that our team helped you and your wife secure excellent new vehicles! Andres and the team appreciate your feedback. Thank you for making the trip to work with us here at Lexus of Pembroke Pines!

February 09, 2023

Took a lot longer for an oil change and tire rotation than I was told More

by ijborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Mar 07, 2023 -

Lexus of Pembroke Pines responded

I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver a seamless service experience for our guests, and it is never our intention to inconvenience them. I assure you that we will use this feedback to work towards improving our efficiency in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Osiris Barcelo - Service Manager - (954) 443-2332

February 09, 2023

Andre Rust has been my service advisor for 15 years. Always responsive and professional, no matter what the challenge. This service visit I had a big problem and he took care of it, got me the guidance More

by JMUIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Feb 09, 2023 -

Lexus of Pembroke Pines responded

Andre and the team are always more than happy to help you out! It is great to see that our team is going above and beyond to keep you coming back to us here at Lexus of Pembroke Pines! Thank you for your support!

February 09, 2023

I used to go to another Lexus location in Miami due to geography and the service I experienced at this service center was by far more outstanding. I was blown away by the efficiency of the service and th More

by ninatn25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Feb 09, 2023 -

Lexus of Pembroke Pines responded

Thank you for visiting Lexus of Pembroke Pines! We are glad that the team impressed you and delivered outstanding service. We appreciate your business and trust in us to assist. See you next time!

February 09, 2023

My brand new 2 week old car got a light turned on for tires and my service representative Andre kept it, after a week I called and couldn’t get a hold of him to check the status of my vehicle. After FOUR More

by mzegarra
Recommend Dealer
No
Employees Worked With
Andre Rust
Mar 07, 2023 -

Lexus of Pembroke Pines responded

I want to apologize for the mix-up with your vehicle, our lack of communication, and any inconvenience this caused. I understand this was very frustrating, and I am very for letting you down. I will use your feedback to help us improve, and if there is anything else I can do to help leave a better impression, please reach out. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

February 09, 2023

Service advisor Mr Jose was very helpful for fixing my vehicle issue with timely manner and the progress of my repair and cost. More

by RANJITPAUL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 10, 2023 -

Lexus of Pembroke Pines responded

We are glad to hear that Jose was helpful during your car's service! He and the team appreciate your feedback. Thank you for working with Lexus of Pembroke Pines!

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