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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,599 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,599 reviews

March 26, 2022

Like the convenience of the courtesy loan car, the customer service of the person in charge of my car, Sebastian is the best!! Thanks 🙏🏻 More

by NILMAFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Mar 26, 2022 -

Lexus of Pembroke Pines responded

It's lovely to hear that Sebastian took excellent care of you and that our loaner car made your service so simple! The Lexus of Pembroke Pines team truly enjoys going above and beyond for our guests, and we hope next time you need service, you'll think of us again!

March 26, 2022

Great service and very friendly staff. I love how fast and effective they are always. More

by GARCIAJDIEGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney
Mar 26, 2022 -

Lexus of Pembroke Pines responded

Garcia, we're so pleased to hear our efficient and friendly service impressed you! Thank you for taking a moment to leave the Lexus of Pembroke Pines team some positive feedback, and we hope to see you again down the road!

March 25, 2022

Amazing customer service! He was so helpful and patient with us. Wish everyone was like him in customer service! More

by katheryne.cano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Lexus of Pembroke Pines responded

Katheryne, thank you for the great review! We are so glad to hear that you are confident in the Lexus of Pembroke Pines team to get the job done. Drive safely, and we hope to see you back again down the road!

March 25, 2022

Jason has been very helpful during the entire process of finding the car we want. We look forward to working with him as we meet to hopefully finalize the deal. We would be happy to recommend him to a frien More

by Tojoan4xmas7901
Recommend Dealer
Yes
Employees Worked With
Jason Acosta
Mar 25, 2022 -

Lexus of Pembroke Pines responded

We're thrilled to hear that Jason has helped you every step along the way. Here's to hoping you leave Lexus of Pembroke Pines in the car of your dreams one day soon! Thank you for the wonderful endorsement and we look forward to continuing to help.

March 25, 2022

Although the dealership is at least 45 minutes from my home, I have always purchased from them. Service department is wonderful. Nathan ordered my new rx450h in December, stressing it would be 3 to 4 mont More

by ssmiami
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with us. We will be sure to pass on the kind feedback to the Lexus of Pembroke Pines team. Drive safely in your new Lexus RX 450h, and enjoy it! We hope to see you back again down the road!

March 25, 2022

Nick was wonderful to work with, from the initial contact to delivery. He always checked in, expedited fixes, and took wonderful care of me - even delivering the car to my home after the car was clear coated More

by ssmiami
Recommend Dealer
Yes
Employees Worked With
Nick Goglucci
Mar 25, 2022 -

Lexus of Pembroke Pines responded

Thank you for the glowing review! We are so glad to hear that Nick and Nathan went above and beyond to assist with your vehicle. We will be sure to pass on the kind feedback to them. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

March 25, 2022

Andre Rust is amazing! ! My service was easy and impeccable. I do wish however that it was shorter wait time but it was a busy day. More

by Geiset.Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Mar 25, 2022 -

Lexus of Pembroke Pines responded

Hi Geiset - Thank you for the five-star review, and shoutout to Andre! We apologize that your services took longer than expected but appreciate your patience and understanding. Drive safe, and we'll see you down the road!

March 25, 2022

Fantastic work , good with the time and fasted work tl. They was nice and the More

by VEROMERO98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
Mar 25, 2022 -

Lexus of Pembroke Pines responded

Thank you for your five stars! We are overjoyed to hear that you're a satisfied customer. - Lexus of Pembroke Pines team

March 24, 2022

Edgar was amazing! All and more. No pushing! Just listened closely to the customer needs and closed deal! The experience was beyond words, from sales to finance. Keep More

by Diana Maure
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Haynes
Mar 24, 2022 -

Lexus of Pembroke Pines responded

Diana, thank you for the great review! We are so glad to hear that Edgar delivered such a successful purchase experience. Enjoy your new vehicle, and we hope to see you back again at Lexus of Pembroke Pines!

Mar 24, 2022 -

Diana Maure responded

I will be back to Lexus Pembroke Pines for sure!

March 24, 2022

Great service advisor and technician, ready on time as promised clean environment, friendly staff and knowledgeable. More

by ROGER2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 24, 2022 -

Lexus of Pembroke Pines responded

Roger, thank you for taking the time to review us! We appreciate your business and are happy to hear that you are confident in the Lexus of Pembroke Pines team to get the job done. Drive safely, and we hope to see you back!

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