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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,695 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,695 reviews

March 25, 2022

Nick was wonderful to work with, from the initial contact to delivery. He always checked in, expedited fixes, and took wonderful care of me - even delivering the car to my home after the car was clear coated More

by ssmiami
Recommend Dealer
Yes
Employees Worked With
Nick Goglucci
Mar 25, 2022 -

Lexus of Pembroke Pines responded

Thank you for the glowing review! We are so glad to hear that Nick and Nathan went above and beyond to assist with your vehicle. We will be sure to pass on the kind feedback to them. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

March 25, 2022

Andre Rust is amazing! ! My service was easy and impeccable. I do wish however that it was shorter wait time but it was a busy day. More

by Geiset.Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Mar 25, 2022 -

Lexus of Pembroke Pines responded

Hi Geiset - Thank you for the five-star review, and shoutout to Andre! We apologize that your services took longer than expected but appreciate your patience and understanding. Drive safe, and we'll see you down the road!

March 25, 2022

Fantastic work , good with the time and fasted work tl. They was nice and the More

by VEROMERO98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
Mar 25, 2022 -

Lexus of Pembroke Pines responded

Thank you for your five stars! We are overjoyed to hear that you're a satisfied customer. - Lexus of Pembroke Pines team

March 25, 2022

Amazing customer service! He was so helpful and patient with us. Wish everyone was like him in customer service! More

by katheryne.cano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Lexus of Pembroke Pines responded

Katheryne, thank you for the great review! We are so glad to hear that you are confident in the Lexus of Pembroke Pines team to get the job done. Drive safely, and we hope to see you back again down the road!

March 24, 2022

Great experience! !!! Sophia exceeded my expectations… Finance was a very simple process, everyone was very nice . More

by mabel montes de oca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sofia De Cespedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Guevara
Mar 24, 2022 -

Lexus of Pembroke Pines responded

Mabel, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Sophia. Drive safely, and we hope to see you back at Lexus of Pembroke Pines!

March 24, 2022

Edgar was amazing! All and more. No pushing! Just listened closely to the customer needs and closed deal! The experience was beyond words, from sales to finance. Keep More

by Diana Maure
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Haynes
Mar 24, 2022 -

Lexus of Pembroke Pines responded

Diana, thank you for the great review! We are so glad to hear that Edgar delivered such a successful purchase experience. Enjoy your new vehicle, and we hope to see you back again at Lexus of Pembroke Pines!

Mar 24, 2022 -

Diana Maure responded

I will be back to Lexus Pembroke Pines for sure!

March 24, 2022

Great service advisor and technician, ready on time as promised clean environment, friendly staff and knowledgeable. More

by ROGER2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 24, 2022 -

Lexus of Pembroke Pines responded

Roger, thank you for taking the time to review us! We appreciate your business and are happy to hear that you are confident in the Lexus of Pembroke Pines team to get the job done. Drive safely, and we hope to see you back!

March 24, 2022

My service agent Sebastian was very helpful. As well as the service manager. There was a problem with my driver rear view mirror. After taking my SUV in the back to be inspected the service mana More

by TRICE45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Mar 24, 2022 -

Lexus of Pembroke Pines responded

Thank you for the five stars! Hearing that you had such a successful service experience working with Sebastian made our day. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

March 24, 2022

A very helpful and professional person. Always attentive to my possibilities. On budget. Thank you More

by MGH725
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario F Padron, Mohammed I Yousuff
Mar 24, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with the Lexus of Pembroke Pines team. We appreciate the kind feedback and hope to see you again down the road!

March 23, 2022

Excellent customer service. The personnel was aware of my needs and worked with my budget More

by MGH725
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Padron
Mar 23, 2022 -

Lexus of Pembroke Pines responded

Thank you for stopping by to leave Lexus of Pembroke Pines an excellent review! We are happy to hear that our customer service shined bright and you got a great deal. Until next time!

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