Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
18,007 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 18,007 reviews

August 12, 2022

Pembroke Pines Lexus is the place to go if you need a new or used car. They are very professional efficient and most of all fast. I requested vehicles over the phone to be sent to me which was done immediate More

by Elegantcabinetry1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of Pembroke Pines responded

Thanks, Franklin and Rafaela! We're glad to hear that the Lexus of Pembroke Pines team helped get you a great vehicle. We appreciate your business and kind words, and we will see you again next time! Enjoy your ride!

August 12, 2022

He’s the gold standard for professional and caring service. Can’t wait to see him for the next car. More

by forearm_fizzle.0j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review Lexus of Pembroke Pines! We appreciate your feedback for our team, and we'll see you soon!

August 11, 2022

Excellent customer service! She was very knowledgeable and helpful with the vehicle we needed for our family. My wife and I went in with our two young boys (2+1) and what could More

by frank_valdes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Lexus of Pembroke Pines responded

Frank, thank you for the great review! Hearing that you and your family had such a successful purchase experience working with Valentina made our day. Drive safely in your new vehicle, and congratulations! We hope to see you back again at Lexus of Pembroke Pines!

August 11, 2022

Very nice and informative, worked with us to make sure understood all the options and land us the best deal. More

by JONEL.ISMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
Aug 11, 2022 -

Lexus of Pembroke Pines responded

Jonel, we strive for a five-star buying experience, so it's wonderful to see we delivered this! Thanks for sharing with the Lexus of Pembroke Pines team. Take care!

August 11, 2022

Gonzo was amazing! Super responsive, super helpful, friendly and honest. If you need to buy a car, I can’t recommend Gonzo highly enough! Thank you Gonzo! More

by miamicellist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Lexus of Pembroke Pines responded

Seeing kind words about our wonderful staff makes our day! Gonzo will definitely be grateful for the praise. Many safe and happy miles from everyone at Lexus of Pembroke Pines!

August 11, 2022

Kristina was awesome. She was kind, patient, and knowledgeable. She found me exactly what I was looking for at a good price. Best car buying experience. More

by vanessarojas957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Rojas
Aug 11, 2022 -

Lexus of Pembroke Pines responded

Thanks for your praise! We're thrilled Kristina made your purchase experience a total success and found the right car for you. From everyone at Lexus of Pembroke Pines, enjoy your new ride!

August 10, 2022

first time horrible service ever, not willing to help with concern. Such an attitude as well More

by SLEE099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jeffery
Aug 17, 2022 -

Lexus of Pembroke Pines responded

This is worrying to hear, as we pride ourselves on excellent client care. I want to better understand how we let you down and do my best to assist. Please give me a call, time permitting - I won't be able to determine your contact details from this review. Best, Osiris Barcelo - Service Manager - (954) 443-2332

August 10, 2022

Great sales experience from beginning to end, highly recommended Irv & Lexus of Pembroke Pines! Happy with my new car! Thanks Irv! More

by Ronnie3361
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irv Smith
Aug 10, 2022 -

Lexus of Pembroke Pines responded

Thanks for supporting Lexus of Pembroke Pines with your stellar review, Ronnie! We're delighted Irv helped make your purchase experience a success. Enjoy your new ride!

August 10, 2022

Edger was very pleasant and helpful, my experience was terrific. I was so happy. Egger was very knowledgeable about every car that was on the lot. I was most impressed with his honesty, which is an excell More

by GLORIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Lexus of Pembroke Pines responded

Thank you for the review, Gloria! We are glad to hear that Edger was helpful and knowledgeable. We appreciate the feedback here at Lexus of Pembroke Pines, see you again next time!

August 10, 2022

Waiting time was acceptable and the personal was very professional. I am please withe the customer service More

by DORY.MCCULLOUGH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
Aug 10, 2022 -

Lexus of Pembroke Pines responded

All of us at Lexus of Pembroke Pines are thrilled you left feeling totally satisfied with your service. Thank you for the 5-stars, Dory!

...
965
...