Lexus of Pembroke Pines - Service Center

Jeff went over and beyond on this trip to the service center. He is always so professional and knowledgeable. Forever a customer because of Jeffry Hernandez. center. He is always so professional and knowledgeable. Forever a customer because of Jeffry Hernandez. More

Jose took his time and was patient and knowledgeable when it came to explaining service that was required for my vehicle. it came to explaining service that was required for my vehicle. More

Unfortunately it took a total of 3 hours for the car to be ready after having an appointment scheduled. be ready after having an appointment scheduled. More

Gaetano is outstanding! !!! Professional, kind, and not pushy. I would definitely buy or lease with him again. !!! Professional, kind, and not pushy. I would definitely buy or lease with him again. More

Very impersonal service, not indicative of Lexus prior experience. I was not informed of what was found with my concern of the blank screen. experience. I was not informed of what was found with my concern of the blank screen. More

my car was picked up for the 5000 mile service on Thursday. On Friday and Saturday I called a number of times, always put on hold, and they said they didn’t know what to tell me they don’t show havin Thursday. On Friday and Saturday I called a number of times, always put on hold, and they said they didn’t know what to tell me they don’t show having my car. Finally, Saturday afternoon, I drove to the dealership and spoke with the service manager. He was extremely nice and found my car in just a few minutes. He also told me it had been done since Thursday! I realize that I had a loaner car, however, it makes it very difficult thinking the car is going to be coming back at any minute to make plans on a weekend. I am really don’t feel comfortable that if I didn’t go there I would’ve ever been called. More

I always receive great service and attention to detail by my service advisor, Jose Amaro. He goes the extra mile. my service advisor, Jose Amaro. He goes the extra mile. More

The dealer is very convenient and close to my house. Service prices are very expensive. Service prices are very expensive. More

Fast work, great communication. I appreciate the honesty and professionalism. I will return to have car serviced. I appreciate the honesty and professionalism. I will return to have car serviced. More

Lexus Of Pembroke Pines Service Center is excellent. The staff is very friendly. There is not a long wait for servicing your vehicle, the work is outstanding and they take excellent care of their custom The staff is very friendly. There is not a long wait for servicing your vehicle, the work is outstanding and they take excellent care of their customers. More