Lexus of Pembroke Pines - Service Center

Juan was very helpful and detailed in my service appointment. It is always pleasant to come have car serviced at pines. appointment. It is always pleasant to come have car serviced at pines. More

Jeffrey, my service advisor is always very helpful. He keeps me well informed about my service needs . He keeps me well informed about my service needs . More

The service center was excellent as well as the service provided. Juan Correa was great! provided. Juan Correa was great! More

My service provider is always quick and thorough. I appreciate the details. More people would fill these surveys out if you didn’t make them write a message. I appreciate the details. More people would fill these surveys out if you didn’t make them write a message. More

Great car dealership! Good selections of cars. Easy process to buy a car. Knowledgeable sales staff. Deserve recognition. Recommend. Good selections of cars. Easy process to buy a car. Knowledgeable sales staff. Deserve recognition. Recommend. More

Great dealership. Always a pleasure irking with Jeff in the service department. Always has excellent customer service. Always a pleasure irking with Jeff in the service department. Always has excellent customer service. More

Sarah of Lexus of Pembroke Pine was very informative and always kept me informed. I am totally satisfied with her service and she is highly recommended! always kept me informed. I am totally satisfied with her service and she is highly recommended! More

Very happy with the services received at Lexus Pembroke Pines specially Mike Banko we are very please with the way he took care of me and my wife ,we will definitely come back again . Thank you Mike Pines specially Mike Banko we are very please with the way he took care of me and my wife ,we will definitely come back again . Thank you Mike More

One word Osiris Barcelo a service manager is a pure human who understands customer needs and she went above and beyond for me . I owned LS 500 and I really needed a loaner when I drop my car . She make it ha who understands customer needs and she went above and beyond for me . I owned LS 500 and I really needed a loaner when I drop my car . She make it happen when there was none available . I am very thankful to her . Mohammed Muheet More

Had a flaw in the new car I took possession of in end Dec. When I noticed the flaw I contacted Lexus, and the service I received was less than satisfactory. In fact. I do praise the help of Michele Alte Dec. When I noticed the flaw I contacted Lexus, and the service I received was less than satisfactory. In fact. I do praise the help of Michele Alter at Lexus Pembroke Pines, as the only reason my car went in to be fixed. I finally was given an appointment to bring the car in for the warranty issue on 4/16/24, my advisor was Francisco Bautista. The Paper I received said the car would be ready same day. Heard not update that day, heard no update the next day. 4/18 I called, was on hold for an excessive amount of time and still got nobody to speak to. I called Michele for help. Finally I got a call back on the 18th telling me I could pick my car up. When I picked it up, the warranty repair was not satisfactorily done. There was nobody to speak to so I therefore just left, completely disappointed, as this is my fifth Lexus. More