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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.5
8,394 Reviews

8,394 Reviews of Lexus of Pembroke Pines - Service Center

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June 18, 2025

Great sales team. Dulce and her sales manager where excellent every step of the way! More

by ALBERTONOGUEL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dulce (used cars)
Jun 18, 2025 -

Lexus of Pembroke Pines responded

Albert, thanks for leaving Lexus of Pembroke Pines a five-star review! We are happy to hear that Dulce and our sales team provided a smooth buying experience. Enjoy the ride!

June 18, 2025

Jeremy was absolutely perfect! The best so far and I’ve been with Lexus of Pines for several years. More

by angieadames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Lexus of Pembroke Pines responded

We are glad to hear that Jeremy provided excellent service. Thanks for being part of the Lexus of Pembroke Pines family!

June 18, 2025

Quick and efficient check in assigned service consultant not in processed by another quickly. Great process all around. More

by EDITHNEWBOLD247
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Breitbord
Jun 23, 2025 -

Lexus of Pembroke Pines responded

We're elated to hear that you had a smooth and efficient experience at Lexus of Pembroke Pines. Thank you for the positive feedback, and we look forward to serving you again!

June 17, 2025

At first I was very excited to purchase my vehicle and the salesman was very attentive, but when it was time for the dealer to inspect my current car to give me a price for it, the salesman sent his wife More

by JULIPI15
Recommend Dealer
No
Employees Worked With
Sammy Libraty
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Lexus of Pembroke Pines responded

I'm sorry to hear about your experience. Customer privacy should always be respected, so it's concerning that this wasn't the case during your purchase. We appreciate you bringing this to our attention and would like the opportunity to address any outstanding concerns. Please reach out to me directly when you can. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

June 17, 2025

I am extremely satisfied with the service provided by this dealership. Andre demonstrated a high level of professionalism and friendliness throughout the entire process. I purchased four brand-new tires, More

by YAMIZION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Jun 17, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your satisfaction with our service at Lexus of Pembroke Pines! We're delighted to hear that Andre provided a professional and friendly experience, and that you're enjoying the new tires. Safe driving ahead!

June 17, 2025

No comments. It does not matter what will be our review, nothing will be done. More

by viro73
Recommend Dealer
No
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Love the treatment I get at the Lexus service department. Everyone is so nice and friendly. Jose amaro always makes my experience smooth and fast. More

by julie1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Jun 17, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose and the team at Lexus of Pembroke Pines have made your service visits smooth and enjoyable. Thank you for sharing this positive feedback, Julie!

June 17, 2025

Excellent service and car was serviced in a timely manner. No issues whatsoever at this visit. More

by HEATHERANNHAGGERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Jun 17, 2025 -

Lexus of Pembroke Pines responded

Thank you for the great review. We look forward to seeing you again at Lexus of Pembroke Pines!

June 16, 2025

Excellent Service, staff friendly as always. My car was serviced in timely fashion and the service included the carwash. It was such a treat! Jeremy was great service advisor. More

by Md8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that Jeremy and the team at Lexus of Pembroke Pines provided excellent service. We look forward to serving you again in the future!

June 16, 2025

It is the first dealership/service that doesn't try and rip me off. They are friendly honest and amazing! the BEST! More

by 189092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREMY
Jun 16, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had such a positive experience with us at Lexus of Pembroke Pines! Our team takes pride in providing honest and friendly service. Thank you for the kind words, and we look forward to serving you again!

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