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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,105 Reviews
Call Service Center (954) 443-2020

8,105 Reviews of Lexus of Pembroke Pines - Service Center

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March 23, 2025

Great services provided by the dealership. Afraz was great and the outcome of the service of impeccable. More

by ttsbrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz
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Mar 24, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that Afraz and the team at Lexus of Pembroke Pines provided impeccable service. We appreciate your support and look forward to serving you again in the future!

March 23, 2025

The rep and the tech explain the work I needed for my car The tech did an excellent job. More

by ladyaboite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Lexus of Pembroke Pines responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Lexus of Pembroke Pines Team

March 23, 2025

Good service and car care. Service Rep. provides very good service and is pro-active. More

by GAYAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hernandez, jeff
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Mar 24, 2025 -

Lexus of Pembroke Pines responded

We couldn't ask for a better review of Lexus of Pembroke Pines. Thanks so much!

March 22, 2025

Tony is really a great service person. He’s easy to communicate with. Knowledgeable. An asset to your service department More

by MZUCK5
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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March 22, 2025

It was a pleasure dealing with Tony Marquez. I was happy with the service being done and within a short time my vehicle was ready for pick up. More

by mweith0645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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Mar 24, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tony Marquez provided you with a pleasant experience at Lexus of Pembroke Pines. It's great to know your service was completed efficiently and met your expectations. Thank you for choosing us!

March 22, 2025

The customer service at Lexus of Pembroke Pines is unbeatable. Their staff goes above and beyond. I am so thankful for Andre / Eddie Santos in the service department. They are both incredible team. V More

by MELISSAMRBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre and Eddie Santos
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Mar 24, 2025 -

Lexus of Pembroke Pines responded

Thank you for the wonderful feedback, Melissa! We're delighted to hear that Andre and Eddie provided exceptional service during your visit at Lexus of Pembroke Pines. Our team is committed to going above and beyond, so it's great to know we hit the mark. We look forward to serving you again!

March 22, 2025

The customer service at Lexus of Pembroke Pines is great and much appreciated. My service advisor, Jose Amaro is a knowledgeable, easy to communicate with and is on top of my service needs. I know my vehicl More

by manorwood13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Mar 24, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose Amaro and the team at Lexus of Pembroke Pines provided you with excellent service. It's great knowing your vehicle is in capable hands, and we appreciate your kind words!

March 22, 2025

Jeremy was a great service advisor - made the task of repair easy for me to understand! More

by AJGARCIA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Lexus of Pembroke Pines responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - Jeremy and the Lexus of Pembroke Pines Team

March 22, 2025

Amazing work, very professional and done on time, my car was checked and cleaned real quick More

by CARLOZAS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Lexus of Pembroke Pines responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Lexus of Pembroke Pines Team

March 21, 2025

Andre is great! He is professional and kind! Only issue was the car took longer than usual to come out, even though they told me service was completed. More

by JF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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Mar 21, 2025 -

Lexus of Pembroke Pines responded

Thank you for your feedback! We're glad to hear Andre provided professional and kind service at Lexus of Pembroke Pines. We apologize for the delay with your car and appreciate your patience.

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