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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,224 Reviews
Call Service Center (954) 443-2020

8,225 Reviews of Lexus of Pembroke Pines - Service Center

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April 30, 2025

Great service! Fast and reliable! Came on Sunday and was out 1.5 hours later More

by meliyouragent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Lexus of Pembroke Pines responded

Thanks a bunch, from the Lexus of Pembroke Pines Team!

April 30, 2025

the service was fast and they helped me out. i dont remember the women’s name but she was super nice and helpful. More

by raffaelericciardijr1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember her name
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May 01, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you received fast and helpful service at Lexus of Pembroke Pines! Our team is always here to assist, and we appreciate your feedback. Thank you for choosing us!

April 30, 2025

This is the usual dealership I take my vehicle to service. I always have a great experience. They are timely with attending to customers More

by johannaperez29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre R
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May 01, 2025 -

Lexus of Pembroke Pines responded

Johanna, we're delighted to hear that you consistently have a great experience with us at Lexus of Pembroke Pines. Thank you for your continued trust and support!

April 30, 2025

Came for service appointment and waited for vehicle. They were very efficient in getting me in and out. More

by awhittyone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
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Apr 30, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that your service appointment at Lexus of Pembroke Pines was efficient and smooth. Thank you for choosing us, and we look forward to serving you again!

April 30, 2025

The buying experience was great . ., beginning with the sales person (Dolce) to the finance manager. The overall experience easy and very professional More

by LPAY1959
Recommend Dealer
Yes
Employees Worked With
Dulce Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell
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Apr 30, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Dolce and our finance team made your experience at Lexus of Pembroke Pines smooth and professional. Thank you for choosing us, enjoy your new vehicle!

April 29, 2025

I always get great service at Lexus Pembroke Pines. Keep up the good work guys! Jeff is a top notch!!! More

by bettylubin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Apr 29, 2025 -

Lexus of Pembroke Pines responded

Betty, thank you for the shoutout! We're delighted to hear that Jeff and our team at Lexus of Pembroke Pines continue to provide great service. We appreciate your support!

April 29, 2025

I was very pleased with the service (as I always am) but I was rather taken back with the discovery that someone rummaged through my glove compartment and my center console for some reason. More

by MikeBrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 28, 2025

TONY MARQUEZ IS AN EXCELLENT SERVICE ADVISOR. HE LISTENS TO MY CONCERNS AND ADDRESSES THEM QUICKLY. More

by Cardeni1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY MARQUEZ
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Apr 29, 2025 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your business!

April 28, 2025

This was the third Lexis we bought from this dealer. They seem to have so much competition between sales associates, that they forget about you once you have bought the car, I wouldn’t buy from them aga More

by LOWRIDERJSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Lexus of Pembroke Pines responded

It's disappointing to hear about your experience after purchasing multiple vehicles from us. We strive for consistent and attentive service, so it's concerning that we fell short this time. If you're open to discussing further, please reach out at your convenience. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

April 27, 2025

This dealership is nice clean fast service and great customer service. Friendly environment experience and helpful. More

by vmadrid0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Apr 29, 2025 -

Lexus of Pembroke Pines responded

Thank you for the wonderful feedback! We're delighted to hear that you enjoyed the clean and friendly environment at Lexus of Pembroke Pines. We appreciate your support and look forward to serving you again soon!

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