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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,315 Reviews
Call Service Center (954) 443-2020

8,315 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
May 25, 2025

not a good value - and the wait isn't comfortable there compared to other dealerships More

by JH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont want to give a name
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May 24, 2025

I always have a good exp. with Jose Amaro my advisor. It is the only reason I stay there. He is excellent and recommend him. More

by YPKATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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May 27, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose has consistently provided you with excellent service at Lexus of Pembroke Pines. Thank you for your recommendation and continued trust in our team!

May 23, 2025

I have no complaints, it’s always a smooth process. Jeff is great, super nice and explains everything clearly. I have no complaints More

by Rebeca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Lexus of Pembroke Pines responded

Rebeca, we're delighted to hear that Jeff made your experience smooth and clear at Lexus of Pembroke Pines. Thanks for sharing your positive feedback!

May 23, 2025

Jeff Hernandez is excellent at what he does. Great service and personality. An asset to your company. The Lexus dealer needs to be updated. I was at the dealer in Orlando, Florida, and that wa More

by ROBL6730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
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May 26, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback about Jeff and the service at Lexus of Pembroke Pines. We're glad to hear he made a positive impression! We appreciate your thoughts on our facility, as we're always looking for ways to enhance our customers' experiences. Your input is invaluable in helping us improve!

May 23, 2025

Love the service! ! They pick up and deliver my car and that is most convenient. Let me not leave out that they give me a loaner for the duration FREE OF CHARGE!!! The More

by KRYSSY1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The drivers
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May 27, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that our pick-up and delivery service, along with the complimentary loaner car, made things convenient for you at Lexus of Pembroke Pines. We appreciate your kind words about our team and look forward to serving you again!

May 23, 2025

Please add Jeremy Rivera to The Lexus of Pembroke Pine Online Appt. Scheduler. I want to choose him as my service provider and his name is not an option. More

by kim5160
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025

The attention was very well, I appreciate the disposition in this issues. Thanks a lot. More

by EXITOS.GONZALEZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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May 23, 2025 -

Lexus of Pembroke Pines responded

We are honored to receive your support. Thank you! - Lexus of Pembroke Pines Team

May 22, 2025

Have been using for buying and servicing my vehicles for many years. Good and reliable. More

by JohnnyG
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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May 23, 2025 -

Lexus of Pembroke Pines responded

Thanks so much for your feedback, Johnny. We are thrilled to have earned your loyal business and look forward to your next visit to Lexus of Pembroke Pines!

May 22, 2025

Excellent customer service, and the overall work (mechanics and service) is wonderful. Thank you for everything. More

by ANALIA_CL19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Francisco - Service department
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May 22, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team provided excellent customer service and quality work. We appreciate your support and look forward to serving you again in the future!

May 22, 2025

Happy with the outcome and how I was treated. The wait time was a bit long but I guess that’s normal. Everyone that helped me was very nice. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Amaro
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May 23, 2025 -

Lexus of Pembroke Pines responded

Christina, we're glad to hear you were happy with the outcome and our team's service at Lexus of Pembroke Pines. We appreciate your patience during the wait time and look forward to serving you again!

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