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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,088 Reviews
Call Service Center (954) 443-2020

8,088 Reviews of Lexus of Pembroke Pines - Service Center

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April 28, 2025

TONY MARQUEZ IS AN EXCELLENT SERVICE ADVISOR. HE LISTENS TO MY CONCERNS AND ADDRESSES THEM QUICKLY. More

by Cardeni1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY MARQUEZ
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Apr 29, 2025 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your business!

April 27, 2025

This dealership is nice clean fast service and great customer service. Friendly environment experience and helpful. More

by vmadrid0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Apr 29, 2025 -

Lexus of Pembroke Pines responded

Thank you for the wonderful feedback! We're delighted to hear that you enjoyed the clean and friendly environment at Lexus of Pembroke Pines. We appreciate your support and look forward to serving you again soon!

April 27, 2025

Excellent customer service and service performed within the time frame.. all treated me with a smile and warm hospitality. More

by OROZCOLEO1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you received excellent customer service and timely assistance at Lexus of Pembroke Pines. Our team takes pride in providing a warm and welcoming experience for all our guests. Thank you for sharing your feedback!

April 26, 2025

It is always a quick and easy experience to have our car serviced here. Very great service More

by lcorsover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Apr 29, 2025 -

Lexus of Pembroke Pines responded

Thanks so much for your support. We look forward to your next visit to Lexus of Pembroke Pines!

April 26, 2025

Jose was very helpful in clarifying my concerns about my memory seat. I am thankful for his attention to detail. More

by j.baldwin958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Apr 29, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're glad to hear that Jose was able to assist with your memory seat concerns at Lexus of Pembroke Pines. We appreciate the feedback and are here if you need anything else!

April 25, 2025

Read great reviews and traveled 2 hours because I thought it was at least an “typicable” or better Lexus Dealorship. But Overpriced deception! Mislead! Forced to take a loan! By “Kee” a sales mana More

by gcrowe38
Recommend Dealer
No
Employees Worked With
Darren Lusane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kee sales manager
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April 25, 2025

Have bought my 9th car from Lexus of Pembroke Pines. You guys are always professional and customer centric. Special thanks to Tom Abrahams for his outstanding work. More

by STEVEPEET
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Lexus of Pembroke Pines responded

Thank you for your continued trust in Lexus of Pembroke Pines! We're delighted to hear that Tom and the team provided professional and customer-centric service once again. Enjoy your new car, and we look forward to serving you in the future!

April 25, 2025

Lexus of Pembroke Pines is very fastidious about your vehicle. When you receive your vehicle after service, it looks as though it is brand new. Thank you service techs and everyone in the service departm More

by Davidinbend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that our service team at Lexus of Pembroke Pines made your vehicle look brand new! Thank you for acknowledging their hard work and dedication. We appreciate your feedback!

April 24, 2025

Customers are treated with professionalism and the service was good. Only I was expecting a complimentary wash. More

by JDANIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2025

Always great and highly professional service by Jose Amaro. Gets things done efficiently and effectivel. More

by LISAGSTEINBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Amaro
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Apr 24, 2025 -

Lexus of Pembroke Pines responded

Lisa, thank you for recognizing Jose's professionalism and efficiency at Lexus of Pembroke Pines! We're delighted to know you're satisfied with our service.

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