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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.5
8,507 Reviews

8,507 Reviews of Lexus of Pembroke Pines - Service Center

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January 24, 2024

They are great ! Always help me and explain everything , i would definitely recommend them to my loved ones More

by NEWAFTERCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dayron Armenteros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesca Costantino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Jan 24, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know you had a great experience at Lexus of Pembroke Pines! Thanks for recommending us, we look forward to assisting you and your loved ones in the future.

January 24, 2024

excellent Jeff took care of my vehicle greatly, appreciate it, keep doing that great job. More

by miguel herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
Jan 24, 2024 -

Lexus of Pembroke Pines responded

We're glad to hear Jeff has consistently provided you with excellent service, Miguel! We appreciate your business and look forward to seeing you again at Lexus of Pembroke Pines!

January 24, 2024

From the time I pulled in I was taking care of promptly. Would like to thank my service rep Jeff Hernandez was outstanding taking care of what I needed in replacing my tires. They check all the fluids an More

by VICTMO59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Jan 24, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you had such an efficient service experience at Lexus of Pembroke Pines! Jeff and our team are always here to ensure your vehicle is running smoothly. Thanks for trusting us with your business!

January 23, 2024

Everything went as plan so happy I came to you guys at the time I did More

by CORVOISIER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie King
Jan 23, 2024 -

Lexus of Pembroke Pines responded

Happy customers make us happy! Thank you for choosing Lexus of Pembroke Pines!

January 23, 2024

Jeffery Hernandez was very helpful and with good communication plus attentive to my requests regarding focus areas in my service appointment. More

by ruben.melara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
Jan 23, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that Jeffery was able to assist you effectively during your service appointment at Lexus of Pembroke Pines. We appreciate the positive feedback and look forward to serving you again in the future!

January 22, 2024

DEALER GENERAL SERVICE IS GREAT, CUSTOMER SERVICE IS REMARKABLE WHEN YOU COMPARE IT WITH YOUR COMPETENCE. MY CUSTOMER SERVICE (JOSE AMARO) IS ONE OF THE BEST More

by ENRMIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE AMARO. (EXCELLENT CUSTOMER SERVICE)
Jan 22, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that you had a great experience with our team, especially Jose Amaro at Lexus of Pembroke Pines. We appreciate your kind words and look forward to serving you again in the future!

January 22, 2024

As always, the service department at Lexus Of Pembroke Pines was outstanding. The staff are always very professional and courteous. Jeffrey is an outstanding service advisor and always puts my needs firs More

by Stanleez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jan 22, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that you've had consistently outstanding experiences with our service department at Lexus of Pembroke Pines. Jeffrey and the rest of our team always aim to put customer needs first! Thanks for your high recommendation.

January 22, 2024

My experience with the service department was excellent, my advisor Sebastian was great, I was in and out in about an hours time. More

by aldoc8661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Jan 22, 2024 -

Lexus of Pembroke Pines responded

We're happy to know that your experience with our service department at Lexus of Pembroke Pines was excellent and efficient! Sebastian will be pleased to receive this feedback. Thanks for sharing!

January 22, 2024

Generally, the service department is thorough. The wait time is accurate and they call you in a timely manner. More

by tricemiami2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Jan 22, 2024 -

Lexus of Pembroke Pines responded

We appreciate your feedback! It's great to know that our service department at Lexus of Pembroke Pines is meeting expectations with their thoroughness and timeliness. Thanks for choosing us!

January 22, 2024

The service representative was Courteous Timely and Professional it was a pleasure Thank You l More

by dks183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz Hosein
Jan 22, 2024 -

Lexus of Pembroke Pines responded

All of us at Lexus of Pembroke Pines are happy to see this wonderful feedback! Thank you!

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