Lexus of Pembroke Pines - Service Center

I was amazed. Jeremy was on point. Spoke to salesman who sold me my car (Mike Banko) who came up immediately when I showed up. Some wonderful person brought out sn Jeremy was on point. Spoke to salesman who sold me my car (Mike Banko) who came up immediately when I showed up. Some wonderful person brought out snacks for people sitting and waiting. No less than 3 people walked by and asked if I was ok. Impressive. I need getting a key made for my car and Mike inferred he’d come get car and bring it back if necessary (Wednesday is only day it can happen and I can’t get off work). What’s that about? Craziness! I’m no babe if the woods, but this was, again, impressive. Jeremy answered my questions and he seemed to sense I had more, but I was reluctant. He asked again and answered my reservations about the car. Awesome sauce. And by the way, I am the GM of a $15+ million restaurant/bar. I know service. Thank You guys. More

As always, the service has been way beyond my expectation. Thank you very much Jose for your outstanding customer service expectation. Thank you very much Jose for your outstanding customer service More

I was very pleased again with my service at Lexus of Pembroke Pines. My car was received quickly and Jeff Hernandez my service rep responded quickly. I waited for the car and was kept up to date about Pembroke Pines. My car was received quickly and Jeff Hernandez my service rep responded quickly. I waited for the car and was kept up to date about when it would be ready. All checked out - car washed and off we went in a timely manner. Thank you for your wonderful service. More

I have always had great service! ! The customer service is excellent!! I will definitely be back. ! The customer service is excellent!! I will definitely be back. More

I am appreciative for the service my car received at Lexus of Pembroke Pines. However the rate charged for service on the vehicle was outrageous. The service was for sparks plugs, oil change and cooling Lexus of Pembroke Pines. However the rate charged for service on the vehicle was outrageous. The service was for sparks plugs, oil change and cooling flush. The fee charged for service $650.00 which is a lot. Other than that the car is running smoothly. Thank you . More

The dealership looks beautiful it looks brand new and everyone just seems so polite it is a pleasure to go there. everyone just seems so polite it is a pleasure to go there. More

Everyone was very professional! The service writer was excellent! He kept me informed about the situation and explained everything thoroughly! The service writer was excellent! He kept me informed about the situation and explained everything thoroughly! More

Jeremey is a wonderful asset to the Lexus of pembroke pinned dealership. He’s very friendly and easy to talk to pinned dealership. He’s very friendly and easy to talk to More

Exceptional customer service. Went above and beyond to satisfy customer needs. Highly recommend for your Lexus service.. Went above and beyond to satisfy customer needs. Highly recommend for your Lexus service.. More