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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,131 Reviews

8,131 Reviews of Lexus of Pembroke Pines - Service Center

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February 06, 2025

I was told that my vehicle was ready for pickup and when I arrived two hours later to pick it up, I had to wait another hour to get the vehicle. More

by vegagaby008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No employee
February 06, 2025

André is always very helpful and great with service. I’m happy to be her client. More

by Luz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre rust
Feb 06, 2025 -

Lexus of Pembroke Pines responded

Luz, thanks so much for the 5-star review of André at Lexus of Pembroke Pines!

February 06, 2025

This is our third time leasing a vehicle from Lexus of Pembroke Pines.. our Salesman Darren was first class every time..quick and efficient service from sales to the service department… always a pleasure More

by ZITOJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Lexus of Pembroke Pines responded

Thank you for your continued trust in Lexus of Pembroke Pines and for highlighting Darren's first-class service! We're delighted to know that each experience has been a pleasure. Looking forward to serving you again in the future!

February 05, 2025

Jose got my car taken care of and on my way in a courteous and efficient manner. More

by KHUSHROO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Amaro 5 Stars
Feb 05, 2025 -

Lexus of Pembroke Pines responded

We are glad that Jose did a great job taking care of your vehicle at Lexus of Pembroke Pines. Thanks for the five-star review!

February 05, 2025

Great service as always. Jeremy provided amazing service. The waiting time was not too long. Highly recommended. More

by JISAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Lexus of Pembroke Pines responded

Thank you for recommending us! We're glad to hear Jeremy and the team at Lexus of Pembroke Pines provided great service. We appreciate your support!

February 05, 2025

Excellent Service! Good people !! They are the best congrats ! Very organized! Jeremy is an excellent person More

by FREBEME09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Lexus of Pembroke Pines responded

Thank you for the kind words! We're delighted to hear that Jeremy and our team at Lexus of Pembroke Pines provided excellent service. We appreciate your support!

February 04, 2025

GREAT SERVICE AND CARE OF MY LEXUS! I appreciated that you drove to pick up my car and take such good care, as well as leaving me with a new Lexus for the day! Thank you for your court More

by kssager1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear about your positive experience with our team at Lexus of Pembroke Pines! Providing convenient and attentive service is what we strive for, and we're glad you enjoyed the loaner vehicle. Thank you for choosing us!

February 04, 2025

My service was terrific. And my service advisor Jose Amaro always clealy explains what's needed and provides excellent customer service More

by tbonav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Feb 05, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose provided you with excellent service at Lexus of Pembroke Pines. Thank you for sharing your experience!

February 03, 2025

The service was excellent. Tony Marquez was exceptional in so many ways. He was professional, respectful, and paid attention to the details. A very wonderful experience. More

by Deborah G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia De Cespedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Marquez.
Feb 03, 2025 -

Lexus of Pembroke Pines responded

Deborah, thank you for sharing your wonderful experience with Tony and the team at Lexus of Pembroke Pines! We're delighted to hear that his professionalism and attention to detail made a positive impact. We look forward to serving you again in the future!

February 03, 2025

Jose has serviced my vehicle three times and each time He was very efficient and communicated well. More

by JULIANA.CAREW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Lexus of Pembroke Pines responded

Juliana, thank you for leaving Jose and Lexus of Pembroke Pines a five-star review! We appreciate your trust in our team to keep your vehicle running smoothly.

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