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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.5
8,506 Reviews

8,506 Reviews of Lexus of Pembroke Pines - Service Center

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February 10, 2022

The service department were all pleasant and got everything done I had asked in a very short amount of time. Was very pleased with my visit. Would highly recommend them More

by ken.carter57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Fuller
Feb 11, 2022 -

Lexus of Pembroke Pines responded

Hi Ken - Thank you for your confidence in our service team! We appreciate your business and we hope to welcome you back to Lexus of Pembroke Pines in the future. Have a wonderful day!

February 09, 2022

An appointment was given to me at a reasonable time and service was pretty quick, staff were all professional. Details of work done was discussed with me. More

by Agatha630
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Lexus of Pembroke Pines responded

We are happy to hear that you had such a positive experience with our team! Thank you for choosing Lexus of Pembroke Pines and for sharing your great review. Drive safely until we see you again!

February 09, 2022

I just had another excellent experience at Lexus of Pembroke Pines, always on time and always as excellent service. Thank you Lexus of Pembroke Pines. More

by VAZJAV66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osiris
Feb 09, 2022 -

Lexus of Pembroke Pines responded

We are delighted to have you as a returning customer! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback. We look forward to assisting you next time!

Feb 09, 2022 -

VAZJAV66 responded

Thank you!

February 09, 2022

Everything worked out well. Thanks for the loaner car which was needed. I look forward to my next visit. More

by MORRELLK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
Feb 10, 2022 -

Lexus of Pembroke Pines responded

It was our pleasure to assist you! Thank you for choosing Lexus of Pembroke Pines and taking time to post a review. We hope you enjoy your day!

February 09, 2022

Mr. Jeffries is a high-level professional. All spaces are in excellent condition. Here they make us feel that we are VIP. More

by QUEROSILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffries
Feb 09, 2022 -

Lexus of Pembroke Pines responded

We are delighted to receive your review! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. We look forward to your next visit!

February 09, 2022

Lexus of pembroke pines repaired my 2015 Lexus IS 250 which was blowing hot air. My service advisor Jose Amaro was very informative and helpful during the process. I would definitely continue do business More

by andrewrivera890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Feb 09, 2022 -

Lexus of Pembroke Pines responded

Thank you for your great review! We're glad that our team took excellent care of your vehicle. We appreciate your trust in us to ensure that your 2015 Lexus IS 250 is running smoothly. We're grateful to hear your kind words about Jose!

February 09, 2022

Muy buen servicio a el cliente y te dan buen trato y te tratan bien More

by LUIS.MOJICA0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Hernandez
Feb 09, 2022 -

Lexus of Pembroke Pines responded

Muchas gracias por la reseña de Lexus de Pembroke Pines!

February 09, 2022

My overall experience at Lexus dealership was pleasant and informative, from the moment I arrived all the way to my way out. Jeffrey gave me overall information regarding my car's situation, he was also More

by LYZVANIAMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
Feb 09, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! Hearing that you had such a successful and attentive experience working with Jeffrey and the team made our day. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

February 09, 2022

Good service. I was in and out in about a hour and half without any problem. More

by lucianap1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name is Sebastian
Feb 09, 2022 -

Lexus of Pembroke Pines responded

It was our pleasure to assist you! Thank you for leaving a great review, and for giving Lexus of Pembroke Pines your business. Drive safely until we see you next!

February 08, 2022

Great customer service from the minute I pulled in, then sat with my service writer within 5 minutes. Reviewed my services, concerns and was given a loaner. In and out in under 30 minutes. Rodney had great More

by SANDUZE31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney
Feb 09, 2022 -

Lexus of Pembroke Pines responded

It is always our pleasure to assist you with any questions you may have! Making sure our guests are fully confident in the work we perform is our goal and it certainly sounds like Rodney and the Lexus of Pembroke Pines team make sure to hit that mark. Thank you for the great review!

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