Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,504 Reviews of Lexus of Pembroke Pines - Service Center
Very satisfied with the service , fast and we’ll explained, my service advisor was very attentive. explained, my service advisor was very attentive. More
Always a pleasure dealing with Lexus of Pembroke Pines. my husband and I have leased cars from them for approximately 15 years, and all I can say is EXCELLENCE! Always courteous, dependable and doing ever my husband and I have leased cars from them for approximately 15 years, and all I can say is EXCELLENCE! Always courteous, dependable and doing everything possible to make the customers happy. So grateful! More
Super easy and convenient. No appointment, walked in a got service quickly and with no fuss. Thanks! got service quickly and with no fuss. Thanks! More
Great service! It’s always a great experience when we get our car service. Everyone is so friendly and they work with you to ensure everything is taking care of our car service. Everyone is so friendly and they work with you to ensure everything is taking care of More
When I arrived for a service at the scheduled time of my appointment I waited like 20 mnts for an advisor to assist me,then I explained him which service I needed for my vehicle and also asked him to check appointment I waited like 20 mnts for an advisor to assist me,then I explained him which service I needed for my vehicle and also asked him to check my turbo engine since it wasn’t working properly,something I explained when I called and made my appointment by phone, advisor told to check the turbo I needed to return another day because I didn’t requested a loaner and they didn’t have any at that time,something it wasn’t true because there were loaners at that time,and the person who made my appointment should’ve told me I needed a loaner but she didn’t.To make it short the advisor didn’t seem very helpful or interested in providing a good assistance so I ended up very disappointed.If it wasn’t that another coworker explained my situation with a manager the advisor wouldn’t have taken a look at the turbo and solved the simple issue it had. I rated 2 stars for that unprofessional and indifferent attitude from the advisor Andres . More
Excellent, sales, leasing and service. Satisfied 20 year customer who will continue his relationship with this dealer. customer who will continue his relationship with this dealer. More