Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,287 Reviews
Call Service Center (954) 443-2020

8,287 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
September 30, 2021

I had to request a front tires wheel balancing because I noticed that after the last tire rotation a chiming was felt, I was assessed over a hundred dollars for that service. I found that over excessive cha More

by quilanga15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Report | Print
Oct 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for leaving our team a review. While we are happy to have completed your services, I am sorry that you were dissatisfied with the price of the work. We appreciate your business and if you would like to discuss your concerns further, please give me a call. Thank you - Osiris Barcelo - Service Manager - (954) 443-2332

Oct 02, 2021 -

quilanga15 responded

There really is no reason to discuss this issue any further. I simply thought it was excessive charge.

September 30, 2021

excellent service everything went smoothly fast friendly no issues got the car back on time More

by CHAMPAUTOGROUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

September 30, 2021

Excellent service as always. John my service advisor was excellent as well. Best service dept More

by Elsancho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele
Report | Print
Sep 30, 2021 -

Lexus of Pembroke Pines responded

We appreciate your continued support of John and Lexus of Pembroke Pines! Thank you for sharing your kind review, we look forward to welcoming you back next time.

September 30, 2021

The job done in my car was excellent and faster was on time and my car was cleaning More

by cubatania0327
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m don’t
Report | Print
Sep 30, 2021 -

Lexus of Pembroke Pines responded

Thanks for the excellent review of Lexus of Pembroke Pines! We're happy to hear that we worked on your vehicle in a timely way.

September 29, 2021

very good auto service, perform the 10,000 mile service. very good auto service, perform the 10,000 mile service . More

by javierverrastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : isido garcia
Report | Print
Sep 30, 2021 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines for your service needs! We are happy to hear that our team delivered such a high quality of work and we hope to welcome you back for your future auto needs. Drive safely!

September 29, 2021

Nice reps good service. They r nice to customers. I was once over charged but they reimbursed it with free service More

by KHUSHNOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro
Report | Print
Sep 30, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back next time!

September 29, 2021

I am very happy with your kidness and atention. You are making a great job. More

by DANIGONZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
Report | Print
Sep 29, 2021 -

Lexus of Pembroke Pines responded

We're happy to hear that you're happy, Dani! Thank you for the review! - the Lexus of Pembroke Pines team

Sep 29, 2021 -

DANIGONZA responded

👍👋

September 29, 2021

Rod fuller was quite helpful & professional! Called as soon as car was ready as promised More

by GENNYMUNIZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rod Fuller
Report | Print
Sep 29, 2021 -

Lexus of Pembroke Pines responded

Genny, thank you for taking the time to share! We appreciate the kind feedback about Rod and hope to see you back at Lexus of Pembroke Pines. Safe travels!

September 29, 2021

Went in for service, wait times are lengthy. However it was Great Customer Service. Facility is very clean as well. More

by NCORDERO04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Lexus of Pembroke Pines responded

Thank you for your patience and feedback. We sincerely appreciate it, as it helps us improve our service going forward. We wish you all the best and hope to have the pleasure of serving you again in the future. Take care! - the Lexus of Pembroke Pines team

September 29, 2021

John Steagle, our service rep; was excellent in every aspect., answered all of our relative question and made some valuable suggestions More

by dave_tag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john steagle
Report | Print
Sep 29, 2021 -

Lexus of Pembroke Pines responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear John was able to assist you so well. If there are any other automotive needs we can assist you with, please don't hesitate to let us know! - The Lexus of Pembroke Pines Team

1
...
507
508
509
...
829