Lexus of Pembroke Pines - Service Center

Service was ok but was missing tire cap when vehicle was returned. They delivered it to me at home though returned. They delivered it to me at home though More

Everyone was very professional. Service was great other than the car wash. My car was more dirty when I left than from when I came in. Other than that, the service was great. than the car wash. My car was more dirty when I left than from when I came in. Other than that, the service was great. More

Isidro Garcia is an extremely professional service consultant who took care of my car in a timely manner. He detected and fixed the problem very quickly and kept me updated throughout the time of the consultant who took care of my car in a timely manner. He detected and fixed the problem very quickly and kept me updated throughout the time of the service. Thank you for your great customer service! More

Mr. Rodney Fuller is very professional and always very pleasant to deal with. The entire staff of the maintenance department is also very attentive and polite. Very pleased to deal with Lexus of Pembr pleasant to deal with. The entire staff of the maintenance department is also very attentive and polite. Very pleased to deal with Lexus of Pembroke Pines! More

excellent service , good communication skills . friendly atmosphere. explain me the problem thoroughly. on time services atmosphere. explain me the problem thoroughly. on time services More

Always great customer service! All the employees are nice and very helpful! Kudos to John Steigele my most wonderful service advisor. And to the mechanics that perform service to my car! and very helpful! Kudos to John Steigele my most wonderful service advisor. And to the mechanics that perform service to my car! More

This time the service was much better than before. The service before was not so good. service before was not so good. More

My appointment was at 4:00 and I did arrive late but was told that Jeff had already left. He could have called or left my name with someone before he left because I always wait at least 15 minutes to be se told that Jeff had already left. He could have called or left my name with someone before he left because I always wait at least 15 minutes to be seen whenever I make an appointment. Secondly, I was not notified that the car was ready for pick up. I called 3 times to speak to Randy or any one who can give me an update on my car and just kept getting forwarded from one line to another. Lastly, the car was dirty when I finally picked it up. Although it was washed sloppily on the outside the inside was not touched. This was a very disappointing service experience. More

I didn't find the service dept friendly, no reception and service took to long service took to long More

Amazing, the best service anyone could receive. From sales, finance to service every treated me so well. sales, finance to service every treated me so well. More