Lexus of Pembroke Pines - Service Center

We had service done on our NX 200 and everything was great. Everything was explained to us so we could make an informed decision. Thanks to Andre for his professionalism. great. Everything was explained to us so we could make an informed decision. Thanks to Andre for his professionalism. More

Everything went well from the beginning, Juan took care of everything a loaner was given to me and beforre 1:00 pm my car was sparkle clean and ready, also I had an issue pairing my new phone and also this of everything a loaner was given to me and beforre 1:00 pm my car was sparkle clean and ready, also I had an issue pairing my new phone and also this was resolved without any problems, I am very happy with the service I always received in your dealer. More

Excellent👌! On Wednesday morning June 16 Rodney the service advisor displayed great customer service. Unable to wait for my car because I had to go to work, Rodney understood my situation has requested service advisor displayed great customer service. Unable to wait for my car because I had to go to work, Rodney understood my situation has requested someone to take me to work. Well appreciated! Great Customer Service Skill! More

Very professional and courteous. Got me in and out very quickly. My only critique would be that the facilities looked a bit run down needs some modernizing quickly. My only critique would be that the facilities looked a bit run down needs some modernizing More

Melissa Ho is an excellent service advisor. She is always professional, courteous, and knowledgeable. She makes servicing your vehicle a a convenient and pleasant experience. professional, courteous, and knowledgeable. She makes servicing your vehicle a a convenient and pleasant experience. More

Excellent service no wait time, Isidro answer all my questions, he is very profesional and friendly and he call me as soon my car was done. questions, he is very profesional and friendly and he call me as soon my car was done. More

Car was not washed or vacuum after service was complete. Representative was kind enough to give a detailed explanation of the work that was performed by the technician . Representative was kind enough to give a detailed explanation of the work that was performed by the technician . More

Jose was helpful as he always is. Very professional and accommodating. Jose’s professionalism helps to make the service process easy and his communication always you to be informed through each phase of t accommodating. Jose’s professionalism helps to make the service process easy and his communication always you to be informed through each phase of the services. More

Terrible. Input wrong information and service does not compare to JM Lexus. Will drive further to not deal with this terrible service. Avoid here if possible! Thi sis not an employee problem as much as compare to JM Lexus. Will drive further to not deal with this terrible service. Avoid here if possible! Thi sis not an employee problem as much as General Management. More

Waited 30 minutes with an appointment. If I would not ask an advisor it would have been longer. The service advisor helpful attitude stopped me frm leaving an advisor it would have been longer. The service advisor helpful attitude stopped me frm leaving More