Lexus of Pembroke Pines - Service Center

The service manager for your John Stiegle was superb as usual. He responded to my phone calls and was in touch with me constantly.John has taken care of me and my car for a long time usual. He responded to my phone calls and was in touch with me constantly.John has taken care of me and my car for a long time More

Insufficient communication as to what exactly was done. Paperwork indicates things were checked and inspected but actual service provided is not clear. Verbal information given indicated there were recomme Paperwork indicates things were checked and inspected but actual service provided is not clear. Verbal information given indicated there were recommendations but this is not On paperwork. More

Excellent service Jeffrey is the absolute best! He is very kind and helpful! I will definitely recommend to my friends Absolutely the best and very friendly very kind and helpful! I will definitely recommend to my friends Absolutely the best and very friendly More

Quick and efficient service. Friendly. Good quality. We received the car clean. Comfortable waiting area. Need to improve Internet speed. Easy to book an appointment received the car clean. Comfortable waiting area. Need to improve Internet speed. Easy to book an appointment More

Every thing good, I will be back for next service and refer my friends to come! Hope everything keep going good, thank you so much refer my friends to come! Hope everything keep going good, thank you so much More

They did not rotate my tires After telling me My front They did not rotate my tires After telling me My front tires were worn more then that back tires. Did not make sense to me They did not rotate my tires After telling me My front tires were worn more then that back tires. Did not make sense to me More

In my first visits, the attention and service were good, the car was returned clean, in this last visit the attention and service continued to be good but the car was returned dirty and smelling of gasoline the car was returned clean, in this last visit the attention and service continued to be good but the car was returned dirty and smelling of gasoline inside. I believe that Lexus should continue with this important courtesy of returning cars to customers clean inside and out, that would make them unique and better in the whole country. More

I was very pleased with my recent service. I was informed of the service process rental car arranged, how long service would take, when my car would be ready. Everything went as promised. of the service process rental car arranged, how long service would take, when my car would be ready. Everything went as promised. More

When I picked up my car after service it had a dent. service manager was not in that day. They left him my information. Never received a call. I left him messages and has not called back. service manager was not in that day. They left him my information. Never received a call. I left him messages and has not called back. More

Professional, respectful, and diligently. Would highly recommend friends and family. Jose my advisor was awesome, glad to be near the area to get service here recommend friends and family. Jose my advisor was awesome, glad to be near the area to get service here More